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  • 16 Jul 2007
  • Research & Ideas

Understanding the ‘Want’ vs. ’Should’ Decision

"multiple selves" metaphor resonates with many people because most of us regularly struggle with choices between 2 options, one of which we know we should choose because it would be virtuous to do so and one of which we want to... View Details
Keywords: by Sarah Jane Gilbert; Retail; Entertainment & Recreation
  • April 2011 (Revised June 2011)
  • Case

Internet Securities, Inc.: Path to Sustainability

By: Lynda M. Applegate, William R. Kerr and Ryan Johnson
Founded in 1994 when the Internet was still a "toy for techies," the case is set in 1998 when Internet IPOs were red-hot. Internet Securities provides hard-to-find financial, business, economic, and political information on emerging markets. Information from over 600... View Details
Keywords: Acquisition; Business Model; Business Startups; Decision Choices and Conditions; Venture Capital; Cash Flow; Initial Public Offering; Analytics and Data Science; Growth and Development Strategy; Valuation
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  • 20 Aug 2020
  • Book

From the Plow to the Pill: How Technology Shapes Our Lives

For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details
Keywords: by Dina Gerdeman
  • 27 Mar 2012
  • First Look

First Look: March 27

it and demonstrates why the easy short-term choice is often the most perilous in the long-term. The Founder's Dilemmas draws on the inside stories of founders like Evan Williams of Twitter and Tim Westergren of Pandora, while mining... View Details
Keywords: Carmen Nobel
  • 17 May 2011
  • First Look

First Look: May 17

111-012 This case describes the operating model and philosophy of this high-end set of global properties. Aman relies on employees taking considerable initiative to deliver the highest quality personalized service in the hospitality... View Details
Keywords: Sean Silverthorne
  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

customers, and how operational choices affect customer behaviors and firm performance. We all spend a surprising amount of time waiting our turn; by one estimate, Americans wait in line 37 billion hours a year—118 hours for every person.... View Details
Keywords: by Michael Blanding; Retail; Service
  • April 1994 (Revised January 1995)
  • Case

StarKist (A)

By: Richard H.K. Vietor and Forest L. Reinhardt
Set in April 1990, this case focuses on H.J. Heinz and its subsidiary, StarKist, the largest producer of canned tuna in the United States. During the 1980s, the public became increasingly concerned about tuna fishing practices that killed dolphins. StarKist was the... View Details
Keywords: Business Subsidiaries; Decision Choices and Conditions; Laws and Statutes; Management Teams; Brands and Branding; Environmental Sustainability; Competition; Mexico; United States
Related
  • 12 Jun 2012
  • First Look

First Look: June 12

shared value: focus on relationships, not on transactions, by using pricing to communicate that you value customers as people; set prices proactively to discourage detrimental behavior and to encourage behavior that is beneficial to both... View Details
Keywords: Sean Silverthorne
  • Web

Business History - Faculty & Research

multinational enterprises (MNEs) in host countries over time. We argue that a change in the policy environment in a host country presents an MNE with two sets of interrelated decisions. First, the MNE has to decide whether to enter, exit,... View Details
  • 07 Nov 2023
  • News

Love and Money

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Which is the best dating app? Can money actually buy love? When do you talk about money in a new relationship and how do you broach the topic? How can well-meaning parents actually help their... View Details
  • Person Page

AOM Ethno PDW 2009-2014

AOM PDW 2014: Being There/Being Them: Entry, Exit, and In-Between in Organization Ethnography

Co-Organizers: Michel Anteby, Harvard; Curtis K. Chan, Harvard; Julia DiBenigno,... View Details

  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

prevalence of discrimination among their users by making careful design choices, says Luca, the Lee J. Styslinger III Associate Professor of Business Administration at Harvard Business School, who has been studying platform design for more than a decade. "The... View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
  • 27 Feb 2019
  • Research & Ideas

The Hidden Cost of a Product Recall

experience them,” Stern says. “At the same time, we see that competitors are likely to accelerate their own innovation activities to take advantage of these weaknesses.” Stern, along with Indiana University Assistant Professor George P. Ball and Georgetown University... View Details
Keywords: by Danielle Kost; Manufacturing; Consumer Products; Auto; Medical Devices & Supplies
  • 06 Nov 2012
  • First Look

First Look: November 6

Xuan Publication: Journal of Financial Economics (forthcoming) Abstract This paper examines the relation between a borrowing firm's ownership structure and its choice of debt source using a novel, hand-collected data View Details
Keywords: Sean Silverthorne
  • 16 Jul 2012
  • Research & Ideas

Are You a Strategist?

From its early days, the book explains, IKEA set out to create "a better everyday life for the many." The retailer did this by addressing an unmet market need, offering customers an extensive range of practical, well-designed furnishings... View Details
Keywords: by Carmen Nobel
  • Web

Entrepreneurial Management Curriculum - Faculty & Research

managers at all types of organizations (e.g., small companies, large companies, non-profits, and public servants) become more effective at enhancing the value of those organizations. HBS professor Ken Andrews described three roles for the general manager: [1] View Details
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

embrace Western models of professional organization as they now exist, or to set off on an independent path, adapting elements of Western practices to their own historical and cultural situation. In doing so, the authors in this volume... View Details
Keywords: Sean Silverthorne
  • Web

Stata Temporary Files and Stata Tmp - Research Computing Services

(or permanently, if set in your account's login scripts .bashrc/.bash_profile ; but this is not recommended). This then allows two choices for file redirection and potential manual temporary file cleanup:... View Details
  • 02 Feb 2016
  • First Look

February 2, 2016

volitional (experiments 2A and 2B) and are driven by decreases in trustworthiness engendered by decisions to hide (experiments 3A and 3B). Moreover, hiders do not intuit these negative consequences: given the choice to withhold or reveal... View Details
Keywords: Sean Silverthorne
  • Web

Curriculum - Business & Environment

decisions involving sustainability issues. Cases are set in a variety of industry contexts, including energy, agriculture, transportation, chemicals, and investment. Some of the environment-related cases recently taught (Spring and Fall... View Details