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      • December 2003 (Revised March 2005)
      • Background Note

      Who is a Professional?

      By: Ashish Nanda
      Many occupations lay claim to professional status. Business executives, social workers, musicians, sportsmen, and academics describe their occupations as "professions". Office assistants call themselves "administrative professionals". Obviously, not all occupations... View Details
      Keywords: Status and Position; Jobs and Positions; Service Industry
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      Nanda, Ashish. "Who is a Professional?" Harvard Business School Background Note 904-047, December 2003. (Revised March 2005.)
      • December 2003
      • Teaching Note

      Negotiation Self-Assessment (TN)

      By: Michael A. Wheeler
      Teaching Note to (9-902-218). View Details
      Keywords: Negotiation Style; Performance Evaluation; Personal Characteristics
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      Wheeler, Michael A. "Negotiation Self-Assessment (TN)." Harvard Business School Teaching Note 904-044, December 2003.
      • November 2003 (Revised October 2005)
      • Case

      Leading the Josie Esquivel Franchise (A)

      By: Boris Groysberg and Laura Morgan Roberts
      Reviews Josie Esquivel's career history, detailing how, through her personal attributes, skills, experiences, and organizational practices she has developed into a star analyst. Should Esquivel accept an offer to leave Lehman Brothers for Morgan Stanley? To make this... View Details
      Keywords: Experience and Expertise; Decision Choices and Conditions; Resignation and Termination; Job Offer; Franchise Ownership; Performance; Personal Development and Career; Personal Characteristics; Competitive Strategy; Competitive Advantage
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      Groysberg, Boris, and Laura Morgan Roberts. "Leading the Josie Esquivel Franchise (A)." Harvard Business School Case 404-054, November 2003. (Revised October 2005.)
      • November 2003 (Revised May 2005)
      • Case

      Beverly Stern: Retail Executive

      By: H. Kent Bowen and Alison Berkley Wagonfeld
      Beverly Stern has been a successful operating manager in three prominent retail chains: GAP, Pottery Barn, and Williams-Sonoma. Stern's last job at a start-up did not meet her expectations, and she must now decide what to do next. She has an offer to start a new retail... View Details
      Keywords: Personal Development and Career; Experience and Expertise; Personal Characteristics; Jobs and Positions; Decisions; Retail Industry
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      Bowen, H. Kent, and Alison Berkley Wagonfeld. "Beverly Stern: Retail Executive." Harvard Business School Case 604-018, November 2003. (Revised May 2005.)
      • November 2003
      • Article

      The Macroeconomics of Happiness

      By: Rafael Di Tella, Robert MacCulloch and Andrew J. Oswald
      We show that macroeconomic movements have strong effects on the happiness of nations. First, we find that there are clear microeconomic patterns in the psychological well-being levels of a quarter of a million randomly sampled Europeans and Americans from the 1970s to... View Details
      Keywords: Macroeconomics; Happiness
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      Di Tella, Rafael, Robert MacCulloch, and Andrew J. Oswald. "The Macroeconomics of Happiness." Review of Economics and Statistics 85, no. 4 (November 2003): 793–809.
      • August 2003 (Revised September 2008)
      • Background Note

      Note on Financing of the U.S. Health Care Sector

      By: Regina E. Herzlinger and Jeff Grahling
      This course describes the public and private sources of financing of the U.S. health-care sector,and identifies the characteristics of insurance policies, their costs, the structure of the insurance industry, and the role of consultants and brokers. The insurance... View Details
      Keywords: Economic Sectors; Financing and Loans; Insurance; Industry Structures; Health Industry; Insurance Industry; United States
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      Herzlinger, Regina E., and Jeff Grahling. "Note on Financing of the U.S. Health Care Sector." Harvard Business School Background Note 304-039, August 2003. (Revised September 2008.)
      • July 2003 (Revised December 2003)
      • Case

      Investment Policy at New England Healthcare

      By: Jay O. Light, Luis M. Viceira and Akiko M. Mitsui
      The Investment Committee of New England Healthcare must decide how to invest three long-term investment pools: a long-term, endowment-type fund and two pension plans. In particular, the committee is evaluating whether the two pension funds--one is a "final salary"... View Details
      Keywords: Decisions; Asset Management; Investment; Investment Portfolio; Policy; Taxation; Health Industry; England
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      Light, Jay O., Luis M. Viceira, and Akiko M. Mitsui. "Investment Policy at New England Healthcare." Harvard Business School Case 204-018, July 2003. (Revised December 2003.)
      • February 2003
      • Supplement

      Silvio Napoli Cross Cultural Management

      By: Christopher A. Bartlett
      Presents an interview with Silvio Napoli regarding cultural aspects of an Italian manager in a Swiss company opening an Indian subsidiary. Issues range from personal and family adjustment to management style, corporate culture, and differences in national... View Details
      Keywords: Management Style; Business Subsidiaries; Nationality; Organizational Culture; Personal Characteristics; Business Startups; Cross-Cultural and Cross-Border Issues; Italy; Switzerland; India
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      Bartlett, Christopher A. "Silvio Napoli Cross Cultural Management." Harvard Business School Video Supplement 303-806, February 2003.
      • December 2002 (Revised January 2004)
      • Case

      Basel II: Assessing the Default and Loss Characteristics of Project Finance Loans (A)

      By: Benjamin C. Esty and Aldo Sesia
      In June 1999, the Basel Committee on Banking Supervision announced plans to revise the capital standards for banks. The Basel Committee believed that project loans were significantly riskier than corporate loans and, therefore, warranted higher capital charges under... View Details
      Keywords: Risk and Uncertainty; Project Finance; Financing and Loans; Projects; Standards; Banks and Banking; Banking Industry
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      Esty, Benjamin C., and Aldo Sesia. "Basel II: Assessing the Default and Loss Characteristics of Project Finance Loans (A)." Harvard Business School Case 203-035, December 2002. (Revised January 2004.)
      • December 2002 (Revised June 2003)
      • Teaching Note

      Basel II: Assessing the Default and Loss Characteristics of Project Finance Loans (TN)

      By: Benjamin C. Esty and Aldo Sesia
      Teaching Note for (9-203-035). View Details
      Keywords: Project Finance; Financing and Loans
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      Esty, Benjamin C., and Aldo Sesia. "Basel II: Assessing the Default and Loss Characteristics of Project Finance Loans (TN)." Harvard Business School Teaching Note 203-055, December 2002. (Revised June 2003.)
      • October 2002 (Revised September 2005)
      • Case

      Emerging Giants: Building World-Class Companies in Emerging Markets

      By: Tarun Khanna and Krishna G. Palepu
      Presents a conceptual framework to examine successful companies in emerging markets and what enables them to avoid traditional emerging market obstacles. Examines those characteristics that allow these successful local companies to overcome market voids and become... View Details
      Keywords: Globalized Firms and Management; Emerging Markets; Success
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      Khanna, Tarun, and Krishna G. Palepu. "Emerging Giants: Building World-Class Companies in Emerging Markets." Harvard Business School Case 703-431, October 2002. (Revised September 2005.)
      • September 2002
      • Article

      A Structural Approach to Assessing Innovation: Construct Development of Innovation Locus, Type and Characteristics

      By: Hubert Gatignon, Michael L. Tushman, Wendy Smith and Philip Anderson
      Keywords: Growth and Development
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      Gatignon, Hubert, Michael L. Tushman, Wendy Smith, and Philip Anderson. "A Structural Approach to Assessing Innovation: Construct Development of Innovation Locus, Type and Characteristics." Management Science 48, no. 9 (September 2002): 1103–1122.
      • August 2002
      • Article

      Creativity Under the Gun

      By: Teresa Amabile, Constance N. Hadley and Steven J. Kramer
      If you're like most managers, you've worked with people who swear they do their most creative work under tight deadlines. You may use pressure as a management technique, believing it will spur people on to great leaps of insight. You may even manage yourself this way.... View Details
      Keywords: Creativity; Innovation and Invention; Time Management; Working Conditions; Performance Evaluation
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      Amabile, Teresa, Constance N. Hadley, and Steven J. Kramer. "Creativity Under the Gun." Special Issue on The Innovative Enterprise: Turning Ideas into Profits. Harvard Business Review 80, no. 8 (August 2002): 52–61.
      • 2002
      • Book

      Searching for a Corporate Savior: The Irrational Quest for Charismatic CEOs

      By: Rakesh Khurana
      Corporate CEOs are headline news. Stock prices rise and fall at word of their hiring and firing. Business media debate their merits and defects as if individual leaders determined the health of the economy. Yet we know surprisingly little about how CEOs are selected... View Details
      Keywords: Managerial Roles; Selection and Staffing; Personal Characteristics; Experience and Expertise; Investment Activism; Corporate Strategy
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      Khurana, Rakesh. Searching for a Corporate Savior: The Irrational Quest for Charismatic CEOs. Princeton, NJ: Princeton University Press, 2002.
      • January 2002
      • Background Note

      Note on Business Model Analysis for the Entrepreneur

      By: Richard G. Hamermesh, Paul W. Marshall and Taslim Pirmohamed
      Describes the primary elements and defining characteristics of a company's business model from the perspective of an entrepreneur. Introduces several analytic techniques and provides illustrative examples of business models to support the analytic framework presented. View Details
      Keywords: Business Model; Entrepreneurship; Framework; Mathematical Methods; Opportunities; Perspective
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      Hamermesh, Richard G., Paul W. Marshall, and Taslim Pirmohamed. "Note on Business Model Analysis for the Entrepreneur." Harvard Business School Background Note 802-048, January 2002.
      • January 2002 (Revised April 2015)
      • Background Note

      A Note on Maneuvering in War and Negotiation

      By: Michael Wheeler and Gillian Morris
      Military metaphors are commonplace in business writing about strategy, but they are rarely used in the negotiation literature. This case takes the Marine Corps philosophy of warfighting and compares it with the tactics and techniques of effective negotiators. Some of... View Details
      Keywords: Negotiation Tactics; Situation or Environment; Conflict and Resolution; War; Adaptation
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      Wheeler, Michael, and Gillian Morris. "A Note on Maneuvering in War and Negotiation." Harvard Business School Background Note 902-157, January 2002. (Revised April 2015.)
      • 2001
      • Chapter

      Estee Lauder: Self Definition and the Modern Cosmetics Market

      By: Nancy F. Koehn
      Keywords: Personal Characteristics; Beauty and Cosmetics Industry
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      Koehn, Nancy F. "Estee Lauder: Self Definition and the Modern Cosmetics Market." In Beauty and Business: Commerce, Gender and Culture in Modern America, edited by Philip Scranton. Routledge, 2001.
      • November 2001 (Revised September 2002)
      • Case

      Four Products: Predicting Diffusion

      By: John T. Gourville
      One of the critical tasks in the marketing of new innovations is predicting demand and rates of diffusion for those products. Focuses on four innovative products from different domains. Although one can speculate on the scope and rate of diffusion for each of these... View Details
      Keywords: Forecasting and Prediction; Innovation and Invention; Product Launch; Demand and Consumers; Technology Adoption
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      Gourville, John T. "Four Products: Predicting Diffusion." Harvard Business School Case 502-045, November 2001. (Revised September 2002.)
      • April 2001
      • Article

      Beyond Talent: John Irving and the Passionate Craft of Creativity

      By: T. M. Amabile
      Although laypeople and creativity theorists often make the assumption that individual creativity depends primarily on talent, there is considerable evidence that hard work and intrinsic motivation-which can be supported or undermined by the social environment-also play... View Details
      Keywords: Creativity; Performance; Performance Improvement; Motivation and Incentives; Personal Characteristics; Situation or Environment
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      Amabile, T. M. "Beyond Talent: John Irving and the Passionate Craft of Creativity." American Psychologist 56, no. 4 (April 2001): 333–336.
      • February 2001
      • Article

      The Portfolio Flows of International Investors

      By: K. A. Froot, P. O'Connell and M. Seasholes
      Keywords: Asset Pricing; Equity Investment; Forecasting and Prediction; Behavioral Finance; Stocks; Investment Return; Market Transactions; Performance Expectations; Personal Characteristics; Financial Services Industry
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      Froot, K. A., P. O'Connell, and M. Seasholes. "The Portfolio Flows of International Investors." Journal of Financial Economics 59, no. 2 (February 2001): 151–193. (Revised from NBER Working Paper No. 6687 and HBS Working No. Paper 99-006, July 1998. Summarized in the NBER Reporter, 2000. Reprinted in International Capital Markets, R. Stulz and A. Karolyi, eds. Edward Elgar Publishing, 2003.)
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