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  • March 2021 (Revised October 2021)
  • Case

Aligning Mission and Margin at Southern Bancorp

By: Rebecca M. Henderson, Brian Trelstad and Eren Kuzucu
In October 2020, after spending almost a decade to turnaround Southern Bancorp, an Arkansan bank founded with the mission to provide financial services to rural, underserved communities, CEO Darrin Williams is wondering how Southern Bancorp should continue to grow.... View Details
Keywords: Racial Wealth Gap; Banks and Banking; Growth and Development; Corporate Social Responsibility and Impact; Mission and Purpose; Going Public; Investment Return; Social Issues; Wealth and Poverty; Banking Industry; Banking Industry; United States; Arkansas
Related

    Ricardo Salinas Pliego

    Keywords: Diversified
    • July 2007
    • Article

    Geographical Segmentation of U.S. Capital Markets

    Demographic variation in savings behavior can be exploited to provide evidence on segmentation in US bank loan markets. Cities with a large fraction of seniors have higher volumes of bank deposits. Since many banks rely heavily on deposit financing, this affects local... View Details
    Keywords: Age; Economy; Capital Markets; Banks and Banking; Financing and Loans; Local Range; United States
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    • 2013
    • Comment

    Fairness and Redistribution: Comment

    By: Rafael Di Tella and Juan Dubra
    In an influential paper, Alesina and Angeletos (2005)—henceforth, AA—argued that a preference for fairness could lead two identical societies to choose different economic systems. In particular, two equilibria might arise: one with low taxes and a belief that the... View Details
    Keywords: Taxes; Beliefs; Economic Systems; Values and Beliefs; Fairness; Taxation
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    • 2023
    • Working Paper

    When Should Public Programs Be Privately Administered? Theory and Evidence from the Paycheck Protection Program

    By: Alexander Bartik, Zoë B. Cullen, Edward L. Glaeser, Michael Luca, Christopher Stanton and Adi Sunderam
    What happens when public resources are allocated by private companies whose objectives may be imperfectly aligned with policy goals? We study this question in the context of the Paycheck Protection Program (PPP), which relied on private banks to disburse aid to small... View Details
    Keywords: Paycheck Protection Program; Targeting; Impact; Entrepreneurship; Health Pandemics; Small Business; Financing and Loans; Outcome or Result; United States
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      Robert C. Merton

      Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

      Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

      Keywords: banking; banking; banking; banking; banking; banking
      • March 2002 (Revised May 2007)
      • Case

      Customer Profitability and Customer Relationship Management at RBC Financial Group (Abridged)

      By: V.G. Narayanan and Lisa Brem
      The Royal Bank of Canada uses customer relationship management and customer profitability tools to gain a competitive advantage in Canada's increasingly crowded financial services market. The case presents two pricing and customer management issues: one from the point... View Details
      Keywords: Customers; Customer Relationship Management; Price; Perspective; Marketing; Competitive Advantage; Banking Industry; Banking Industry; Canada
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      • November 2019
      • Case

      Floating the Exchange Rate: In Pursuit of the Chinese Dream

      By: Laura Alfaro and Sarah Jeong
      In the decades following 2005, China faced significant financial challenges. Inflation spiraled upwards and China’s economy stagnated in the wake of the Global Financial Crisis. The country’s leaders took an interventionist approach to weather the storm, controlling... View Details
      Keywords: Exchange Rate; Inflation; Debt; Currency Exchange Rate; Inflation and Deflation; Borrowing and Debt; China
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      • March–April 2015
      • Article

      The Almighty Ruble

      By: Debora L. Spar
      At 1 AM Moscow time on December 16, Russia's central bank announced a massive hike in the country's interest rate, from 10.5% to 17%. It's not clear how Russian leader Vladimir Putin and his colleagues could realistically have expected to achieve anything by hiking the... View Details
      Keywords: Monetary Policy; Economy; Policy; Currency; Interest Rates; Sovereign Finance; Russia
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      • 02 Apr 2013
      • Working Paper Summaries

      Monitoring and the Portability of Soft Information

      Keywords: by Dennis Campbell & Maria Loumioti; Banking
      • January 2014 (Revised February 2014)
      • Case

      Japan: Betting on Inflation?

      By: Julio J. Rotemberg
      The case focuses on the challenges still confronting Prime Minister Shinzo Abe at the end of 2013, a year after he has been in office. It also gives an overview of Japan's earlier economic performance, focusing primarily on the period after it suffered a stock market... View Details
      Keywords: Quantitative Easing; Debt Sustainability; International Relations; Borrowing and Debt
      Related
      • January 1997 (Revised March 1997)
      • Case

      Crisis at the Federal Reserve: Arthur Burns and the Stagflation of 1973-75

      By: David A. Moss and Wyatt C. Wells
      Briefly examines the history of the Federal Reserve System up through 1970 and then delves into how the central bank, under the leadership of Arthur F. Burns, responded to the "stagflation" of the early 1970s. It culminates with the Federal Reserve's response to the... View Details
      Keywords: Central Banking; Inflation and Deflation; Government Administration; Financial Crisis; United States
      Related
      • August 2021
      • Supplement

      Aligning Mission and Margin at Southern Bancorp

      By: Brian Trelstad
      Video Supplement for HBS Case No. 321-099. In October 2020, after spending almost a decade to turnaround Southern Bancorp, an Arkansan bank founded with the mission to provide financial services to rural, underserved communities, CEO Darrin Williams is wondering how... View Details
      Keywords: Racial Wealth Gap; Banks and Banking; Growth and Development; Corporate Social Responsibility and Impact; Mission and Purpose; Going Public; Investment Return; Social Issues; Wealth and Poverty; Banking Industry; Banking Industry; United States; Arkansas
      Related

        Trevor Fetter

        Trevor Fetter is a Senior Lecturer and the Henry B. Arthur Fellow at Harvard Business School, where he has been on the faculty since 2019. He teaches two MBA required courses: Financial Reporting and Control and Leadership and Corporate Accountability. He has also... View Details

          National Customer Orientation: An Empirical Test across 112 Countries

          Customer orientation is a central tenet of marketing. However, less is known about how customer orientation varies across countries and time.  Mintz, Currim, and Deshpandé (Eur. J. Mark., 56: 1014–1041, 2022) propose a country-level construct, national customer... View Details
          • September 2010 (Revised November 2010)
          • Case

          J.P. Morgan Private Bank: Risk Management during the Financial Crisis 2008-2009

          By: Anette Mikes, Clayton S. Rose and Aldo Sesia
          Mary Erdoes, the CEO of JP Morgan's asset management business, and three colleagues provide insights into risk management issues faced by the firm's private bank during the financial crisis in 2008–2009. The case provides perspective on the philosophy with which they... View Details
          Keywords: Judgments; Financial Crisis; Globalized Firms and Management; Management Analysis, Tools, and Techniques; Risk Management; Mathematical Methods; Banking Industry; United States
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          • 16 Feb 2017
          • Cold Call Podcast

          Black Business Leaders Series: A Remarkable Legacy of Firsts, Maggie Lena Walker

          Keywords: Re: Anthony Mayo; Banking; Banking
          • 2022
          • Article

          Regulatory Treatment of Changes in Fair Value and the Composition of Banks' Investment Portfolios

          By: Michael Iselin, Jung Koo Kang and Joshua Madsen
          In their implementation of Basel III, U.S. bank regulators are again including changes in the fair value of available-for-sale (AFS) debt securities in Tier 1 capital, but only for the largest U.S. banks. This paper investigates a potential impact of expanding this... View Details
          Keywords: Fair Value Accounting; SFAS 115; Basel III; Governing Rules, Regulations, and Reforms; Banks and Banking; Debt Securities; Credit; Risk and Uncertainty; Investment Portfolio; Decision Making; Banking Industry; United States
          Related
          • January 2011 (Revised April 2012)
          • Case

          BBVA Compass: Marketing Resource Allocation

          By: Sunil Gupta and Joseph Davies-Gavin
          BBVA Compass, the 15th largest commercial bank in the U.S., is a part of the BBVA Group of Spain, the second largest bank in Spain with $755 billion in assets. In December 2010, Frank Sottosanti, Chief Marketing Officer of BBVA Compass, was reviewing the marketing... View Details
          Keywords: Advertising; Resource Allocation; Marketing Channels; Marketing Strategy; Performance Evaluation; Banking Industry; United States
          Related
          • April 1995
          • Case

          Phelps Dodge Corporation

          By: W. Carl Kester and Kendall Backstrand
          A prolonged decline in copper prices prompts Phelps Dodge, one of the world's largest independent copper companies, to consider corporate diversification as a means of protecting itself from copper price volatility. View Details
          Keywords: Diversification; Price; Volatility; Risk Management; Mining Industry; Arizona; United States
          Related