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  • All HBS Web  (691)
    • News  (211)
    • Research  (405)
  • Faculty Publications  (91)

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  • All HBS Web  (691)
    • News  (211)
    • Research  (405)
  • Faculty Publications  (91)
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  • 28 Mar 2011
  • Research & Ideas

Why Manufacturing Matters

manufacturing is not part of the innovation process. In many sectors that's simply not true. The ability to develop very complex, sophisticated manufacturing processes is as much about innovation as dreaming up ideas. Thompson: What does... View Details
Keywords: by Roger Thompson; Manufacturing
  • 10 Jun 2008
  • First Look

First Look: June 10, 2008

Chairman of the Blackstone Group, has just learned that an investment group associated with the government of China wants to buy the majority of Blackstone's leveraged IPO. As he considers how to respond to this offer, Schwarzman reviews... View Details
Keywords: Martha Lagace
  • 05 Jul 2004
  • Research & Ideas

Radical Change, Entrepreneurial Opportunity

others to buy into your perspective? Is a digital camera a substitute for an analog camera? Is it a PC peripheral? Is it something like a camcorder? And how do consumers make sense of it? What features do they value? Ideally, producers... View Details
Keywords: by Michael J. Roberts; Technology
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

inspiration and guidance do you think retailers could draw from the Toyota Production System (TPS)? A: TPS highlights include the power of focusing and executing the operational details; the vital role of continuous process improvement;... View Details
Keywords: by Martha Lagace; Retail; Auto
  • 25 Jul 2005
  • Research & Ideas

An Organization Your Customers Understand

the strategy and marketing literature on the importance of creating customer value. In our everyday language, we think of a customer as someone who buys goods or services. But we have recently witnessed an explosion in the definition of a... View Details
Keywords: by Robert Simons
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

Experience Economy (Harvard Business School Press, 1999), because "most practitioners have taken the concept of one-to-one marketing and bastardized it into CRM. They're using CRM tools to design better processes for a nonexistent... View Details
Keywords: by Jean Ayers
  • 04 Dec 2012
  • First Look

First Look: December 4

selection problem (consumption complementarities often lead to multiple equilibria, which result in different utility levels for the users); and (iii) a coordination problem (lacking perfect foresight, it is unlikely that users will end up View Details
Keywords: Carmen Nobel
  • 17 Oct 2012
  • Research & Ideas

America Needs a Manufacturing Renaissance

international competition means we should expect industries to come and go. Even if this is sometimes painful, it is, in fact, a healthy process by which resources flow to their most productive uses. When a commons erodes, however, it... View Details
Keywords: by Gary P. Pisano & Willy C. Shih; Manufacturing
  • 18 Apr 2012
  • Research & Ideas

HBS Cases: Who Controls Water?

the price that some farmers are going to be able to afford." This could be a good thing for Woolf Farming & Processing because it could purchase, on the cheap, neighboring farms that didn't invest in water conservation... View Details
Keywords: by Maggie Starvish; Agriculture & Agribusiness
  • 16 Jul 2024
  • Research & Ideas

Weighing Digital Tradeoffs in Private Equity

When private equity (PE) firms buy a company, they typically follow a standard playbook to create value—streamlining operations, restructuring debt, changing management, and cutting costs. However, as digital technologies and artificial... View Details
Keywords: by Michael Blanding; Financial Services
  • 15 Feb 2000
  • Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

transaction processes of business to supporting individual professionals within the organization. In the mid-1990s, we entered the Network Era manifest by the Internet. Today my colleagues and I are at work on a set of case studies that... View Details
Keywords: by Staff
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

behavioral indicator of liking. We trained a natural language processing algorithm as a “follow-up question detector” that we applied to our speed-dating data (and can be applied to any text data to more deeply understand question-asking... View Details
Keywords: Sean Silverthorne
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

industries may split apart. Untapped Potential in the Study of Negotiation and Gender Inequality in Organizations Authors:Hannah Riley Bowles and Kathleen L. McGinn Periodical:Academy of Management Annals, Vol. 2, Psychology Press, forthcoming Abstract Negotiation is a... View Details
Keywords: Martha Lagace
  • 07 Aug 2012
  • First Look

First Look: August 7

which result in different utility levels for the users); and (iii) a coordination problem (lacking perfect foresight, it is unlikely that users will end up buying the same set of applications). The analysis shows that the platform can... View Details
Keywords: Sean Silverthorne
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

11 million in interior China. The case covers Hang Lung Properties' due diligence and thought process with respect to anticipated rental income, construction costs, and land costs. The auction includes many other well-capitalized firms... View Details
Keywords: Sean Silverthorne
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

and mobilizing employees to embrace them, and practicing dual-minded leadership. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55837 March–April 2019 Harvard Business Review Operational Transparency: Make Your View Details
Keywords: Dina Gerdeman
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

income remained relatively stable, about 3 to 1. Over the last 20 years, however, the financial markets that financed the housing system in the United States changed remarkably. Local markets once dominated by tightly regulated savings and loans—a simple system of... View Details
Keywords: by Martha Lagace; Financial Services
  • 08 Aug 2017
  • First Look

First Look at Research and Ideas, August 8, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=52998 forthcoming Proceedings of the National Academy of Sciences of the United States of America Buying Time Promotes Happiness By: Whillans, Ashley V., Elizabeth W. Dunn, Paul Smeets, Rene... View Details
Keywords: Sean Silverthorne
  • 20 Feb 2006
  • HBS Case

Oprah: A Case Study Comes Alive

people, other resources, and a broader context to create a viable market offering. One of the questions the case raises is 'what is Winfrey in the business of? What is she offering her consumers, viewers, magazine readers, and the people who View Details
Keywords: by Martha Lagace; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 10 Jun 2002
  • Research & Ideas

Reinventing the Industrial Giant

create a customized car if they could not find what they were looking for on the Web site. However, GMBuyPower.com faces significant challenges. First, there are many people who believe that the public may want to buy computers online,... View Details
Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing
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