Black - Publications - Faculty & Research

November 2013 (Revised February 2016)
Case

A Long, Bumpy and Unfinished Road: Education Reform in Memphis, Tennessee

By: Allen Grossman, J. Puckett and Nithya Vaduganathan

In 2010 the Memphis City School District merged with the neighboring Shelby County School system under the supervision of a single board of education and superintendent. It promised much more than just administrative synergies—it was an opportunity to change a... View Details

Keywords: Education Reform; Public Education; Business Engagement; Public Sector; Education; Business and Community Relations; Education Industry; Tennessee

Citation

Educators

Purchase

30 May 2024
Research & Ideas

Racial Bias Might Be Infecting Patient Portals. Can AI Help?

to an inquiry? Researchers analyzed more than 57,000 message threads between patients and physician teams at Boston Medical Center and found that white patients were more likely to receive answers from their attending physicians, while View Details

Keywords: by Ben Rand; Health

13 Nov 2013
Research & Ideas

Should Men’s Products Fear a Woman’s Touch?

world of diet beverages. For years, Coca-Cola tried and failed to entice men to consume Diet Coke, its popular (among women) zero-calorie cola, packaged in a striking white can. But then the company introduced the zero-calorie cola Coke Zero, packaged in a View Details

Keywords: by Carmen Nobel; Consumer Products; Food & Beverage; Auto

25 Jul 2023
Research & Ideas

Could a Business Model Help Big Pharma Save Lives and Profit?

Might Also Like: The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation Curbing an Unlikely Culprit of Rising Drug Prices: Pharmaceutical Donations Buy-In from Black Patients Suffers When Drug Trials Don’t... View Details

Keywords: by Esther Schrader; Pharmaceutical; Health

18 May 2022
Research & Ideas

Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers

down accounts, which often happens if a customer fails to repay overdraft fees and other outstanding balances for two months. That black mark can prevent a consumer from opening a bank account elsewhere for up to five years, the authors... View Details

Keywords: by Rachel Layne; Financial Services

08 Dec 2020
Research & Ideas

Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles

Koning was talking about such studies with colleagues Ines Black and Sharique Hasan from Duke University’s Fuqua School of Business, however, something about that model didn’t seem right. “It really didn’t jibe with how a lot of people... View Details

Keywords: by Michael Blanding; Employment

10 Feb 2021
Research & Ideas

Has #MeToo Changed How Hollywood Hires?

producers to identify and attract female writers, the researchers explain. The study results have wider implications in that they reinforce what many business leaders already suspect—social movements like #MeToo and Black Lives Matter are... View Details

Keywords: by Rachel Layne; Media & Broadcasting

01 Nov 1999
Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

confidence then, I settle down, and will sell him the register best adapted to his wants and business; or, if he has made up his mind that he wants one like his neighbor's, I sell him that one, no matter, if, in my judgement, it is not entirely best suited to his... View Details

Keywords: by Walter A. Friedman

31 May 2023
HBS Case

Why Business Leaders Need to Hear Larry Miller's Story

Larry Miller shares how education helped him escape a life of crime and why employers should give the formerly incarcerated a second chance. ARTICLE: A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?A case study by Francesca... View Details

Keywords: by Jamal Meneide; Entertainment & Recreation; Consumer Products

01 Mar 2021
Research & Ideas

How Systemic Racism Can Threaten National Security

Systemic racism and discrimination in small communities can undermine a country’s ability to defend itself during conflicts, creating a national security risk, new research says. Marco Tabellini, an assistant professor of business administration at Harvard Business... View Details

Keywords: by Rachel Layne

03 May 2023
Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

his research, race and racism in the marketplace, and more. Turner founded and runs the Technology Race and Prejudice Lab, also known as the T.R.A.P. Lab. Barbara DeLollis: Why do you research race and technology? Broderick Turner: As a View Details

Keywords: by Barbara DeLollis

26 Apr 2022
Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

that empowerment and collaboration are not just aspirations but achieved reality. Purpose goes from being a slogan to a set of lived principles. In the video below, Starbucks CEO Kevin Johnson explains the enormous challenge he faced in 2018 when a manager called the... View Details

Keywords: by Ranjay Gulati

10 Mar 2020
Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

white female tutor asked a black student about her hair weave. Often, these attempts led to higher engagement and a feeling of closeness that benefited the relationship. Other times, the result was a sense of estrangement. In discussing... View Details

Keywords: by Julia Hanna

22 Feb 2018
Book

The New History of American Capitalism

scholars studying racialization as an enduring American strategy for the coercion and control of labor, particularly African American labor. Race and capitalism is an expanding area, reaching subjects as varied Jim Crow, migration, urban studies, the carceral state,... View Details

Keywords: Manufacturing

09 Dec 2019
Research & Ideas

Identify Great Customers from Their First Purchase

bought discounted products, especially those who did so on Black Friday or during other holiday periods, were “lower-value,” often one-time customers. Although these findings might seem obvious, Ascarza says, the research provides... View Details

Keywords: by Kristen Senz; Retail; Service

Teaching Interest

Overview

By: Jeffrey J. Bussgang

Launching Technology Ventures
Launching Technology Ventures (LTV) is designed for students who are actively working on their own startups or who will work at early-stage startups. The course material is, in particular, focused on new businesses in the... View Details

28 Feb 2023
Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

likely to quit in the first year of the program. Black students were also more likely to drop out than white students. Some of the disparity may have to do with Black students being less likely to apply for... View Details

Keywords: by Michael Blanding

28 Jul 2020
Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

Having uncovered the scope of discrimination taking place against Black guests and hosts on Airbnb, researcher Michael Luca and his colleagues put together a toolkit to aid managers in recognizing and mitigating discrimination on online... View Details

Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service

25 Jun 2007
Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

evangelists," as well as appealing and effective products that inspired consumer loyalty—held sway over the popularization of beauty products that were just emerging for all women, black as well as white. All told, her central... View Details

Keywords: by Martha Lagace; Beauty & Cosmetics

25 May 2021
Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

White people who host rental properties on Airbnb earn significantly more per year than Black hosts, but a “race blind” pricing algorithm could help close that income gap, new research shows. Black hosts who... View Details

Keywords: by Lane Lambert; Technology; Accommodations

Publications