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- All HBS Web
(1,000)
- People (4)
- News (439)
- Research (398)
- Multimedia (2)
- Faculty Publications (57)
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- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
25 percent of your sales, you have a big problem. By using rewards programs, retailers give away things for free that their best customers would have bought anyway. With such a large volume of customers purchasing off the card, you have... View Details
- 20 Jan 2017
- Research & Ideas
Here’s How Businessman Trump Is Likely to Approach the Presidency
likes to do operations like housekeeping and food and beverage. And there’s a third entity that has the brand. Companies like the Four Seasons or Ritz Carlton, we say they “flag” a hotel. They don’t manage it; they “flag” it. Trump has a... View Details
Keywords: by Christina Pazzanese
- 09 Mar 2010
- First Look
First Look: March 9
http://www.amazon.com/One-Report-Integrated-Reporting-Sustainable/dp/0470587512/ref=sr_1_1?ie=UTF8&s=books&qid=1266436753&sr=1-1 The Big Ditch: How America Took, Built, Ran, and Ultimately Gave Away the Panama Canal... View Details
Keywords: Martha Lagace
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
operating business, like a specialized business field, so they went to companies like Procter or McKinsey, because that was where they could develop more business skills while they hung out and waited for their entrepreneurial opportunities to arrive. Sahlman: There's... View Details
- 10 Nov 2003
- Research & Ideas
The Hard Numbers on Social Investments
to social problems through market solutions, the rate of return on these deals should be at least as high as traditional early stage investments. The big winners were in the technology and health care sectors, and in another group of... View Details
Keywords: by Manda Salls
- 21 Jan 2020
- Research & Ideas
Lessons for Retailers from the Rebirth of Indie Bookstores
As big box bookstores Barnes & Noble and Borders spread across the landscape in the 1990s, retail observers sounded the death knell for small, independent booksellers. But they had no idea of the onslaught that was coming. Amazon.com... View Details
- 04 Jul 2016
- Research & Ideas
Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment
the only way I can look into the future is if somebody has given us a theory of causality. That allows us to say if we do this, then that will happen. So theory is of immense value to managers.” Click to watch. Following the event, six participants submitted... View Details
Keywords: by Carmen Nobel
- 13 Oct 2010
- Research & Ideas
How Government can Discourage Private Sector Reliance on Short-Term Debt
question of how the government is to finance itself is of central importance. One thing we learned while working on this paper was that there appears to be a very significant money premium in the shortest maturity T-bills, those with maturities of less than View Details
- 27 Oct 2009
- First Look
First Look: October 27
the entry size of new firms using micro-data from the U.S. Census Bureau. We find that the average entry size for startups did not change following the deregulations. However, among firms that survived at least four years, a greater... View Details
Keywords: Martha Lagace
- 21 Jun 2011
- First Look
First Look: June 21
process by getting in the way of Schumpeter's "creative destruction." Read the journal: http://symposium.cshlp.org/content/74 Too Big to Live: Why We Must Stamp Out State Monopoly Capitalism Authors: Niall Ferguson Publication:... View Details
Keywords: Sean Silverthorne
- 05 Jul 2016
- First Look
July 5, 2016
Statement)" for these subsidiaries of large bank holding companies. By focusing on the Big Three global custody banks—State Street, BNY Mellon, and JPMorgan Chase—we make the case for large custody banks assuming the role of climate... View Details
Keywords: Sean Silverthorne
- 28 Feb 2012
- First Look
First Look: Feb. 28
greater risk and thus affects resource allocation. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1999484 Big BRICs, Weak Foundations: The Beginning of Public Elementary Education in Brazil, Russia, India, and... View Details
Keywords: Sean Silverthorne
- 21 May 2001
- Research & Ideas
From Tigers to Kaleidoscopes: Thinking About Future Leadership
members of the collective, Hill rejects the idea that they should be chosen in order to conform to a freeform type of corporate structure, a "one big happy family" mentality. People in organizations of collective genius, she insists, need... View Details
Keywords: by Martha Lagace
- 14 Jan 2013
- Research & Ideas
Few Women on Boards: Is There a Fix?
course, How Star Women Succeed: Leading Effective Careers and Organizations. "There is a big difference between diversity and inclusiveness," Groysberg says. "Diversity is about counting the numbers; inclusiveness is about making the... View Details
Keywords: by Carmen Nobel
- 23 Nov 2009
- Research & Ideas
Management’s Role in Reforming Health Care
apply their skills and knowledge to improve health-care systems. (A book excerpt from Designing Care follows.) Martha Lagace: How does health-care delivery fit into the greater context of health-care reform? Dr. Richard Bohmer: Broadly speaking, health-care reform... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
services, Four Seasons Hotels & Resorts, J. W. Marriott, Nordstrom, Publix supermarkets, Quicken Loans, Southwest Airlines, Starbucks, USAA insurance, Wegmans, Whole Foods Markets, among others. These organizations have a greater than... View Details
- 26 Jul 2006
- Research & Ideas
The Strategic Way to Go to Market
Cisco Systems and Dell would jump out as excellent on certain dimensions; but not so big and visible companies like Haworth Office Furniture, too, have an excellent record on some stewardship components. A channel steward need not be a... View Details
Keywords: by Sean Silverthorne
- 24 Oct 2005
- Research & Ideas
IPR: Protecting Your Technology Transfers
patent protection. Improvement in the enforcement of patent rights. Improvement in the administration of the patent system. On paper, fifteen of the sixteen countries we studied improved IPR along at least four of the five dimensions. In... View Details
Keywords: by Cynthia Churchwell
- 07 Feb 2007
- Research & Ideas
Dividends from Schumpeter’s Noble Failure
graduates and undergraduates, and taught a heavy load of courses. He also devoted considerable energy to a second big project—a book on money—but decided to defer (and ultimately to abandon) that effort. By the time he neared completion... View Details
Keywords: by Thomas K. McCraw
- 12 Jul 2020
- Book
The Harvard Business School Faculty Summer Reader 2020
Bohlen, and Kennan. They had similar educational backgrounds (Groton, Harvard, Yale, Princeton). Four had successful private sector careers as well as extensive public service. They shaped the post-WWII international scene while serving... View Details
Keywords: by Staff