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  • September 2015 (Revised February 2023)
  • Case

Emdeon's Acquisition of Change Healthcare: Innovating Transparency Solutions for Health Care Consumers

By: Regina E. Herzlinger, Jeet Guram and Aanchal Raj
Case describes acquisition of Change Healthcare, which provides health care cost and quality information, by Emdeon, a health information exchange, and discusses health care transparency. Emdeon is a billion-dollar company that has grown through acquisitions; at its... View Details
Keywords: Healthcare; Healthcare Industry; Healthcare Innovation; Health Care and Treatment; Acquisition; Integration; Analytics and Data Science; Mergers and Acquisitions; Competitive Strategy; Health Industry; United States
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Herzlinger, Regina E., Jeet Guram, and Aanchal Raj. "Emdeon's Acquisition of Change Healthcare: Innovating Transparency Solutions for Health Care Consumers." Harvard Business School Case 316-026, September 2015. (Revised February 2023.)
  • January–February 2018
  • Article

Inclusive Growth: Profitable Strategies for Tackling Poverty and Inequality

By: Robert S. Kaplan, George Serafeim and Eduardo Tugendhat
More than a billion people in the developing world remain in extreme poverty and outside the formal economy. Traditional CSR programs have done little to alleviate the situation and rarely produce transformative change.
Instead of trying to fix local problems,... View Details
Keywords: Inclusive Growth; Sustainability; Social Impact; Business Strategy; Shared Value; Impact Investing; Inequality; Corporate Governance; Balanced Scorecard; Strategy Execution; Economic Growth; Developing Countries and Economies; Poverty; Equality and Inequality; Corporate Social Responsibility and Impact; Strategy; Investment
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Kaplan, Robert S., George Serafeim, and Eduardo Tugendhat. "Inclusive Growth: Profitable Strategies for Tackling Poverty and Inequality." Harvard Business Review 96, no. 1 (January–February 2018): 127–133.
  • 30 Jul 2001
  • What Do You Think?

What’s the Future of Corporate Governance?

could adversely affect non-financial indicators used as inputs for corporate governance. Vaddi provides a list of questions that need to be answered if a "public" balanced scorecard View Details
Keywords: by James Heskett
  • 2022
  • Chapter

Of Learning and Forgetting: Centrism, Populism, and the Legitimacy Crisis of Globalization

By: Rawi Abdelal
Every order is a bargain with disappointments and trade-offs. Thus is every order an unstable equilibrium. The first era of globalization, circa 1870–1914, created both international prosperity and domestic instability. That instability was fully realized during the... View Details
Keywords: Globalization; Policy; Economic Systems; Balance and Stability; Europe; European Union; United States
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Abdelal, Rawi. "Of Learning and Forgetting: Centrism, Populism, and the Legitimacy Crisis of Globalization." In The Downfall of the American Order? edited by Peter J. Katzenstein and Jonathan Kirshner, 105–123. Ithaca, NY: Cornell University Press, 2022.
  • 11 Feb 2002
  • Research & Ideas

Secrets of the Successful Businesswoman

as the appointment that you have with the CEO." Striking a balance between work and personal life was one of the five traits of leadership success that McGovern emphasized... View Details
Keywords: by Martha Lagace
  • November 2004
  • Tutorial

Principles of Microeconomics for Strategists

By: Felix Oberholzer-Gee, Pai-Ling Yin and Elizabeth Raabe
Reviews microeconomic principles from a business strategy perspective, using the digital music industry as context. Contains three modules: demand, supply, and equilibrium. The demand module discusses the willingness to pay, market demand, price elasticity, and... View Details
Keywords: Business Strategy; Supply and Industry; Demand and Consumers; Microeconomics; Balance and Stability; Price; Cost; Revenue; Music Industry
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"Principles of Microeconomics for Strategists." Harvard Business School Tutorial 705-801, November 2004.
  • 07 Apr 2014
  • Research & Ideas

Excerpt: ‘The Art of Negotiation’

book excerpt The Swing Of Things From Chapter 6, The Art of Negotiation: How to Improvise Agreement in a Chaotic World By Michael Wheeler Paying heed is one aspect of... View Details
Keywords: Re: Michael A. Wheeler
  • 2020
  • Working Paper

Of Learning and Forgetting: Centrism, Populism, and the Legitimacy Crisis of Globalization

By: Rawi Abdelal
Every order is a bargain with disappointments and trade-offs. Thus is every order an unstable equilibrium. The first era of globalization, circa 1870–1914, created both international prosperity and domestic instability. That instability was fully realized during the... View Details
Keywords: Centrism; Populism; Globalization; History; Balance and Stability; Economic Systems; Government and Politics; Learning
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Abdelal, Rawi. "Of Learning and Forgetting: Centrism, Populism, and the Legitimacy Crisis of Globalization." Harvard Business School Working Paper, No. 21-008, July 2020.
  • 2015
  • Article

Approach, Ability, Aftermath: A Psychological Framework of Unethical Behavior at Work

By: C. Moore and F. Gino
Many of the scandalous organizational practices that have come to light in the last decade—rigging LIBOR, misselling payment protection insurance, rampant Wall Street insider trading, large-scale bribery of foreign officials, and the packaging and sale of toxic... View Details
Keywords: Working Conditions; Ethics; Decision Making
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Moore, C., and F. Gino. "Approach, Ability, Aftermath: A Psychological Framework of Unethical Behavior at Work." Academy of Management Annals 9 (2015): 235–289.
  • 02 Jan 2012
  • Research & Ideas

Most Popular Articles of 2011

You, our readers, are especially hungry for information about individual leadership, according to a tally of the most-read feature stories and faculty working papers over the past year, half of which focused... View Details
Keywords: by Staff
  • March 2021
  • Article

A Diplomatic Counterrevolution: Indonesian Diplomacy and the Invasion of East Timor

By: Mattias Fibiger
This article reinterprets the Indonesian invasion of East Timor as a "diplomatic counterrevolution." Using the central archival records of the Suharto regime for the first time in English-language scholarship, it argues that Indonesian diplomats pursued diplomacy in... View Details
Keywords: Diplomacy; Geopolitics; History; Globalization; Indonesia; Timor-Leste
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Fibiger, Mattias. "A Diplomatic Counterrevolution: Indonesian Diplomacy and the Invasion of East Timor." Modern Asian Studies 55, no. 2 (March 2021): 587–628.
  • 2014
  • Working Paper

The Triumph of the Humble Chief Risk Officer

By: Anette Mikes
This paper tracks the evolution of the role of two chief risk officers (CROs), and the tools and processes they have implemented in their respective organizations. While the companies are from very different industries (one is a power company, the other is a toy... View Details
Keywords: Risk Management; Managerial Roles
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Mikes, Anette. "The Triumph of the Humble Chief Risk Officer." Harvard Business School Working Paper, No. 14-114, May 2014.
  • May 2025
  • Article

The Effects of Medical Debt Relief: Evidence from Two Randomized Experiments

By: Raymond Kluender, Neale Mahoney, Francis Wong and Wesley Yin
Two in five Americans have medical debt, nearly half of whom owe at least $2,500. Concerned by this burden, governments and private donors have undertaken large, high-profile efforts to relieve medical debt. We partnered with RIP Medical Debt (now Undue Medical Debt)... View Details
Keywords: Borrowing and Debt; Credit; Outcome or Result; Well-being; Personal Finance
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Kluender, Raymond, Neale Mahoney, Francis Wong, and Wesley Yin. "The Effects of Medical Debt Relief: Evidence from Two Randomized Experiments." Quarterly Journal of Economics 140, no. 2 (May 2025): 1187–1241.
  • 24 Jun 2002
  • Research & Ideas

Four Keys of Enduring Success: How High Achievers Win

satisfying when the individuals were grappling with all four satisfactions almost constantly. Stevenson said it wasn't a balancing act, because the four satisfactions provide contradictory emotions and achieving one often hinders you in... View Details
Keywords: by Martha Lagace
  • 12 Jun 2014
  • Working Paper Summaries

The Triumph of the Humble Chief Risk Officer

Keywords: by Anette Mikes
  • 15 Jan 2007
  • Research & Ideas

The Business of Free Software

a large majority of those who contribute to the open source community do so in order to learn and share new knowledge and skills, over half cite direct payment for their work or the chance to improve their... View Details
Keywords: by Julia Hanna; Computer
  • 05 Jul 2022
  • What Do You Think?

Have We Seen the Peak of Just-in-Time Inventory Management?

facing new challenges posed by the rise of what John referred to as the “tribal spectrum” and the polarization that accompanies it. Perhaps the most significant question raised by respondents was that of... View Details
Keywords: by James Heskett; Manufacturing; Shipping; Transportation
  • 19 Mar 2014
  • Working Paper Summaries

The Use of Broker Votes to Reward Brokerage Firms’ and Their Analysts’ Research Activities

Keywords: by David A. Maber, Boris Groysberg & Paul M. Healy; Financial Services
  • 30 Jan 2020
  • Research & Ideas

The Upside of Highlighting a Product's Downsides

also 21 percent less, and they were 11 percent less likely to make late payments on a month-to-month basis. "Sometimes, a credit card looks really great and then it turns out to have some hidden fees ... It kind View Details
Keywords: by Danielle Kost
  • 2019
  • Book

Becoming a Manager: How New Managers Master the Challenges of Leadership

By: Linda A. Hill
In your career, or anyone's, there is one transition that stands out as the most crucial—going from individual contributor to competent manager.

New managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to... View Details
Keywords: Management; Leadership; Leadership Development; Management Skills; Learning
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Hill, Linda A. Becoming a Manager: How New Managers Master the Challenges of Leadership. 2nd ed., Boston: Harvard Business Review Press, 2019.
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