Publications

22 Aug 2012
Working Paper Summaries

A Randomized Field Study of a Leadership WalkRounds™-Based Intervention

Background: Leadership WalkRounds have been widely adopted as a technique for improving patient safety and safety climate. WalkRounds involve senior managers directly observing frontline work and soliciting employees' ideas about... View Details

Keywords: by Anita L. Tucker & Sara J. Singer; Health

September 2021
Case

Posse Foundation: Developing Strong Leaders from Diverse Backgrounds

By: John J-H Kim, Robin Mendelson and Julia Kelley

Founded in 1989, Posse Foundation was a nonprofit organization with a mission of developing future leaders who reflected the U.S.’s rich diversity. The organization ran a selective, localized admissions process in 10 U.S. cities to identify outstanding students with... View Details

November 1990 (Revised August 1992)
Case

American Airlines (C): Committing to Leadership

In an effort to grow and contain costs, the airline initiates a series of cultural change programs designed to increase employee participation and decision-making, and accordingly decrease the proportion of supervisors. CTL is the most recent, and by far the most... View Details

Keywords: Organizational Change and Adaptation; Leadership Development; Organizational Culture; Air Transportation Industry; United States

29 Sep 2022
Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

we can come to prefer difference, with time—to become comfortable with being uncomfortable. We took on this idea while teaching Inclusive Leadership to first-year MBA students at Harvard Business School last academic year. I teach the... View Details

Keywords: by Francesca Gino

November 2011
Case

Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry

By: Michael Beer and Ingrid Vargas

In 2011, Celeritas is a leading data communications company in the crowded, highly competitive, and ever-evolving enterprise-network optimization market. Having experienced rapid growth since its founding in 2003, Celeritas has recently seen sales decline and has begun... View Details

Keywords: Technology; Morale; Conflict; Organizational Change; Team Building; Organizational Change and Adaptation; Information Technology; Leadership; Communication; Groups and Teams; Attitudes; Conflict and Resolution; Information Technology Industry; Communications Industry

March 2021 (Revised August 2021)
Case

Nayana Mawilmada: Transforming Urban Development in Sri Lanka

By: Joshua D. Margolis and Mahima Rao-Kachroo

In February 2018, Nayana Mawilmada (Nayana), investment head for the Sri Lankan government’s ambitious $40 billion Megapolis project, must weigh an attractive job offer to move from the public sector to the private sector. A massive government project aimed at... View Details

Keywords: Change Management; Transformation; Decision Making; Public Sector; Experience and Expertise; Strategic Planning; Work-Life Balance; Transportation; Risk and Uncertainty; Power and Influence; Personal Development and Career; Real Estate Industry; Rail Industry; Transportation Industry; South Asia; Sri Lanka; Boston; Virginia; United States

01 May 2019
What Do You Think?

What Should the Leadership of YouTube Do?

and motion pictures. However, instead of a rating board, I'd let the users of YouTube determine the ratings. I'd want YouTube to develop a system for age-checking so that children were not exposed to (XXX) content rated that way. Of... View Details

Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting

06 Nov 2020
News

Defining and Adapting Your Leadership Style

Building foundations for leaders' development through the personalization of management learning.

Many MBA and executive education courses claim to "transform" managers into leaders. This study focuses on what it takes for management education to deliver on that promise and truly foster the transformational learning that enables leadership... View Details

20 Feb 2020
Blog Post

Black Visionary Leadership and Redefining What's Possible

“Uncharted: Black Visionary Leadership and Redefining What’s Possible,” February 28-29, combines two new events with the African American Student Union’s (AASU) 47th Annual H. Naylor Fitzhugh Conference: the Black Tech Master Series and a... View Details

11 Dec 2017
News

Leadership Lessons from the Basketball Court

Chrissie Gorman (MBA 2012) created PowerForward with Duke basketball legend Coach K. to bring leadership and team-development lessons from sports to the business world. In this video, she explains the ground rules of team play and lessons... View Details

May 2010
Teaching Note

The Center for Creative Leadership (TN)

By: Srikant M. Datar and David A. Garvin

Teaching Note for [308013]. View Details

Keywords: Creativity; Leadership Development; Problems and Challenges; Organizations; Research; Programs; Design; Service Delivery; Business Education