Arts - Publications - Faculty & Research

Research Summary

Renovating Democratic Capitalism

This in-process work focuses on how best to address the declining public trust and confidence in democratic capitalism, which many citizens consider to be a cornerstone of our national ideology and identity? While the answer to this question is not entirely clear, I... View Details

06 Mar 2020
Book

A Great Teacher's Lessons for Leading

manager might be feeling. At a meta level I want the whole class—in some ways sharing the same breath—to actually feel different inside when they leave class. Part of that is from questions they’re asking about themselves and about the View Details

Keywords: by Martha Lagace; Education

December 1994
Case

Isabella Stewart Gardner Museum

By: William J. Poorvu

Keywords: Arts; Fine Arts Industry; Boston

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05 Dec 2016
Research & Ideas

How The 2016 Presidential Candidates Misled Us With Truthful Statements

Others With Truthful Statements.) And it has certainly wormed its way into the political spectrum. The research paper Artful Paltering: The Risks and Rewards of Using Truthful Statements to Mislead Others opens with excerpts from a... View Details

Keywords: by Dina Gerdeman

March 1994 (Revised July 2000)
Case

London Symphony Orchestra (A), The

Riding the crest of recent artistic and organizational successes, this self-governing symphony orchestra now confronts the challenge of engendering a culture in which, in the words of the managing director, "everyone in the orchestra is constantly thinking, how can we... View Details

Keywords: Arts; Organizational Culture; Fine Arts Industry; London

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Teaching Interest

MBA Elective Curriculum-- Competing Through Business Models

By: Ramon Casadesus-Masanell

The words “business model” are inescapable in our daily fare of business news. These two ubiquitous words seemed to effortlessly rise up to prominence during the dot-com boom of the late 1990s. When businesspeople, journalists, academics, and other... View Details

Keywords: Business Model; Strategy; Competitive Strategy

04 Jul 2005
What Do You Think?

How Can Business Schools Be Made More Relevant?

whether business schools in general have lost their relevance by following "the scientific model" of graduate schools of arts and science as opposed to "the professional model" of medical and law schools. The... View Details

Keywords: by James Heskett

17 Jun 2015
Lessons from the Classroom

Excellence Comes From Saying No

pie," says Schulman. "When you get people with different objectives, you create more value for everyone." The sum is greater than the parts, in other words. Furthermore, in order to make sure such collaborations succeed, it's important to cultivate the... View Details

Keywords: by Michael Blanding

December 2008 (Revised March 2009)
Supplement

The Metropolitan Opera (B)

By: Anita Elberse and Crissy Perez

In April 2007, the New York City Metropolitan Opera's general manager Peter Gelb looks back on the first season of a daring experiment to broadcast performances live in high-definition to movie theaters across North America. While the "Live in HD" program has received... View Details

Keywords: Technology Adoption; Arts; Fine Arts Industry

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01 Mar 2021
What Do You Think?

What Does Remote Work Mean for Middle Managers?

February 5, 2021. William Jones, Middle Management 101: Zen in the Art of Middle Management (North Charleston, S.C.: Create Space Independent Publishing Platform, 2015). View Details

Keywords: by James Heskett

18 Jun 2018
Research & Ideas

Warning: Scary Warning Labels Work!

splashed with evocative pictures of the after-effects of too much sugar, like a man’s bulging belly, an insulin needle inserted into a stomach, and a mouthful of decaying teeth. “We were working with a graphics team and they had these stock photos and clip View Details

Keywords: by Dina Gerdeman; Advertising; Public Relations

16 Aug 2004
Research & Ideas

Luxury Isn’t What It Used to Be

senior advisor at Steuben Glass in New York who operates her own consultancy. "It's a great art to define what relevancy means for your brand while keeping its heritage alive. It's a matter of catering to existing clients while... View Details

Keywords: by Julia Hanna; Consumer Products

20 Feb 2017
Research & Ideas

Having No Life is the New Aspirational Lifestyle

compiled by Harris Wittels, author of Humblebrag, The Art of False Modesty, and found more than 1 in 10 were about being too busy or “not having a life.” (A typical example: “Hi, I’m 16 and I’m publishing 3 books and an album this year.... View Details

Keywords: by Michael Blanding

04 Oct 2018
Research & Ideas

Diversity Boosts Profits in Venture Capital Firms

information on where each person went to school from LinkedIn. Birds of a feather invest together The information showed that the venture capital world is incredibly homogenous, consisting mostly of white men from liberal arts colleges... View Details

Keywords: by Michael Blanding; Banking; Financial Services

May 1993
Teaching Note

Museum Accounting Methods Controversy TN, The

By: Regina E. Herzlinger

Keywords: Accounting; Problems and Challenges; Arts; Fine Arts Industry

Citation

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

imposed by social distancing by facilitating community, offering empathy, and providing social support. AB InBev joined thousands of museums and performing arts organizations in offering virtual performances, sponsoring the Bud Light Dive... View Details

Keywords: by Jill Avery and Richard Edelman

29 Oct 2006
Research & Ideas

The History and Influence of Andy Grove

youth. Q: Grove was also a prolific writer on the art and science of business management, including the books Only the Paranoid Survive and High Output Management. How does he stack up as a thinker in this area? Why do you think someone... View Details

Keywords: by Sean Silverthorne; Computer

September 2013 (Revised August 2015)
Background Note

Leadership and Teaming

By: Ethan Bernstein

Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details

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April 1975 (Revised April 1983)
Case

Boston Symphony Orchestra

By: Malcolm S. Salter

Keywords: Arts; Music Entertainment; Fine Arts Industry; Fine Arts Industry; Boston

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February 2000 (Revised April 2000)
Case

San Francisco Opera

By: John C. Sawhill and Elizabeth Kind

The San Francisco Opera, second largest in the United States, has embarked on a initiative to attract a larger audience and more support from Silicon Valley. Given that the opera's traditional constituency is the older, wealthier residents of San Francisco, this... View Details

Keywords: Arts; Nonprofit Organizations; Marketing Strategy; Internet; Fine Arts Industry; San Francisco

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