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  • Blog

The Chao Center: The Heart of HBS Executive Education

created to inspire connection, conversation, and new ideas. The HBS Guest Services team, which staffs the Chao Center front desk, will greet you on arrival, answer any questions, View Details
  • October 2016
  • Case

Moshe Kahlon: Telecommunications Reform and Competition in Israel's Cellular Market (A)

By: Joshua Margolis, Amram Migdal and Kerry Herman
The case addresses reforms to regulations in Israel’s telecommunications industry initiated and implemented under the leadership of Minister of Communications Moshe Kahlon in 2009-2010. The case highlights the challenges faced by a politician attempting to institute... View Details
Keywords: Market Reform; Political Leadership; Industry Regulation; Regulatory Reforms; Economic Sectors; Private Sector; Public Sector; Ethics; Values and Beliefs; Geopolitical Units; Country; Geography; Government Administration; Government Legislation; Business History; Leadership Style; Leading Change; Market Design; Market Participation; Supply and Industry; Duopoly and Oligopoly; Industry Structures; Public Administration Industry; Public Administration Industry; Public Administration Industry; Israel
Related
  • January 2009 (Revised November 2011)
  • Case

The Tip of the Iceberg: JP Morgan Chase and Bear Stearns (A)

By: Clayton S. Rose, Daniel Baird Bergstresser and David Lane
"Bear Stearns & Co. burned through nearly all of its $18 billion in cash reserves during the week of March 10, 2008, and an unprecedented provision of liquidity support from the Federal Reserve on Friday, March 13 was insufficient to reverse the decline in Bear's... View Details
Keywords: Mergers and Acquisitions; Financial Crisis; Capital; Financial Liquidity; Financial Strategy; Corporate Governance; Crisis Management; Business and Stakeholder Relations; Competition; Valuation; Financial Services Industry
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  • 19 Jan 2024
  • News

The Values and Virtues of a Quick Fix

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Speed has gotten a pretty bad rap, says Anne Morriss (MBA 2004). The Silicon Valley mantra of moving fast and breaking things has led to waves of high-profile... View Details
  • Article

Affording to Wait: Medicare Initiation and the Use of Health Care

By: Guy David, Philip Saynisch, Victoria Acevado-Perez and Mark D. Neuman
Delays in receipt of necessary diagnostic and therapeutic medical procedures related to the timing of Medicare initiation at age 65 years have potentially broad welfare implications. We use 2005–2007 data from Florida and North Carolina to estimate the effect of... View Details
Keywords: Medicare; Behavior; Insurance; Health Care and Treatment; Public Administration Industry; Public Administration Industry; Public Administration Industry; North Carolina; Florida
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  • 01 Apr 2000
  • News

Student "Treks" Lead to Jobs and Opportunities

one-third of the HBS student body -- traveled to San Francisco and Silicon Valley as participants in the fifth annual WesTrek, an event organized by members of the High Tech and New Media Club in... View Details
  • Web

Online Leadership and Management Courses | HBS Online

delivering standout services and experiences that provide a competitive edge and build customer loyalty. 4 weeks, 5-6 hrs/week Enroll by March 20 $1,850 Certificate Power View Details

    Designating Certain Post-Acute Care Facilities As COVID-19 Skilled Care Centers Can Increase Hospital Capacity And Keep Nursing Home Patients Safer

    As the number of COVID-19 cases nationwide continues to grow, a number of hospitals will need to convert acute care beds into intensive care beds, and discharge stable patients to post-acute care settings such as nursing homes.  In addition, nursing homes unable... View Details
    • 01 Jun 2011
    • News

    What’s after Fannie and Freddie?

    administration in February proposed phasing out mortgage giants Fannie Mae and Freddie Mac, the two government-sponsored enterprises whose collective missteps have cost taxpayers more than $134 billion since... View Details
    Keywords: Roger Thompson; Credit Intermediation and Related Activities; Credit Intermediation and Related Activities
    • 2017
    • Working Paper

    Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

    By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino
    How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload, individuals can increase their service time, up to a point, to complete work more... View Details
    Keywords: Employees; Decision Making; Performance Effectiveness; Performance Productivity
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    • 06 Feb 2020
    • Research & Ideas

    What We Learned from Reading Jeff Bezos’ Patents

    and services for Amazon. [div class=infogram-embed data-id=_/4jCyR8RvHi80c0ZOdbho][/div] 2. Jeff Bezos is inventing more, not less Most notably, Bezos’ patent activity increased dramatically post-2007, with... View Details
    Keywords: by Tricia Gregg and Boris Groysberg; Retail

      Michael Montelongo

      Michael Montelongo is a Lecturer of Business Administration in the Technology and Operations Management Unit at Harvard Business School. He teaches Managing Service Operations in the MBA elective curriculum that shows how to effectively design, manage, and improve... View Details

      • 25 Apr 2023
      • Op-Ed

      How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

      information technology to directly match consumer demand to dispersed production by a collection of factories in China. This method of reaching customers should inspire any business that provides products or services that come from many... View Details
      Keywords: by John Deighton; Fashion; Retail; Consumer Products
      • 10 Jan 2024
      • Research & Ideas

      Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

      brought along by the pandemic have ushered in changes to the informal customs around who gets tips and how much, according to Jill Avery, senior lecturer of business administration View Details
      Keywords: by Anna Lamb, Harvard Gazette
      • 16 Nov 2016
      • Research & Ideas

      Turning One Thousand Customers into One Million

      the advertising. To do this, it provided support to the sellers to market their crafts and in turn, market the Etsy platform to their loyal customers. Etsy created a “Seller Handbook” View Details
      Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations
      • 05 Feb 2007
      • Research & Ideas

      Business and the Global Poor

      interests align? Kash Rangan: At its core, the private sector has always been about value creation—producing goods and services valued by consumers, generating employment, and... View Details
      Keywords: by Sean Silverthorne
      • 02 Oct 2017
      • What Do You Think?

      Do Bitcoin and Digital Currency Have a Future?

      statistical trading system; he handled administration and sales. Hedging was an important feature of the fund, since trading in commodities requires frequent short selling of commodities contracts.... View Details
      Keywords: by James L. Heskett; Financial Services
      • 01 Sep 2014
      • News

      Faculty Q&A: Cents and Sensibilities

      is a good case study. A few years ago, California was in complete crisis, fiscally. One option was to become a more “competitive” state—lower taxes, lower spending, “lean and mean.” The other perspective was, “No, that’s not who... View Details
      Keywords: April White; faculty research; writing
      • 06 Aug 2021
      • Book

      Steve Jobs and the Rise of the Celebrity CEO

      and services inextricably linked to bosses with outsized personalities. Think Jeff Bezos of Amazon, Steve Jobs of Apple, and Elon Musk of Tesla. All these leaders have one... View Details
      Keywords: by Dina Gerdeman
      • 02 Jun 2020
      • Research & Ideas

      Coronavirus Careers: Cloud Kitchens Are Now Serving

      work, typically through online delivery companies such as Uber Eats, Postmates, Grubhub, and DoorDash. (Delivery services are not new, of course. In 2018, American consumers used third-party delivery View Details
      Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage