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  • November 2000 (Revised December 2000)
  • Background Note

Online Content Providers

By: Thomas R. Eisenmann and Alastair Brown
Describes the business model for online content providers, companies that distribute copyright content via the Internet. Focuses on their revenue and cost drivers and on the ways that online content providers create value for consumers. Also investigates the benefits... View Details
Keywords: Internet and the Web; Customers; Value Creation; Business Model; Internet and the Web; Cash Flow; Risk and Uncertainty; Growth and Development Strategy; Problems and Challenges; Decision Making; Profit; Information Industry
Related
  • 01 Jun 2006
  • News

Sending a Message

In March, bankers, lobbyists, lawyers, and other messaging-intensive professionals heaved a collective sigh of relief and kept on thumbin’ like nobody’s business. Thanks to $612.5 million shelled out by the Canadian company Research In Motion (RIM) over a patent... View Details
Keywords: Information; Information
  • 16 May 2005
  • Research & Ideas

Confronting the Reality of Web Services

cheap, fast, and "easy," don't you think Cisco would have used them? Q: What are the characteristics of successful Web service implementations today? What kinds of companies can benefit most? Are there certain types of processes that work best as Web... View Details
Keywords: by Sara Grant
  • 25 Feb 2020
  • News

How Artificial Intelligence is Changing Business

attorney, and an entrepreneur. Its 2020 gathering takes place later this month. “As organizations around the world grapple with the implications of AI,” Lakhani concludes, “HBS will continue to strengthen its research and teaching so that tomorrow’s leaders are ready... View Details
Keywords: Susan Young
  • 15 Jun 2021
  • News

June 2021 Books and Podcasts

economy, Giants of the Sea makes the case for its role in reducing poverty and increasing peace around the world. Packed with interesting and fun facts, this broad sweep of a largely invisible endeavor is an informative and enjoyable read... View Details
Keywords: Margie Kelley; Information; Information
  • 01 Mar 2009
  • News

Letters to the Editor

ago, to research the “new, but untested, financial system,” unregulated as all get-out, filled with “trust me” and “I don’t really understand the math.” Light and his experts seem to understand it now. What new information did they get... View Details
Keywords: Information; Information; Information; Information
  • 18 Mar 2014
  • News

The Oz of Data Opens the Curtain

predict their future purchasing activities in ways never before possible. The information is then sold to corporate marketers. Combining that capability with input from social media, such as a partnership with Facebook that Acxiom... View Details
Keywords: Robert S. Benchley; Information; Information
  • June 2012
  • Case

Microsoft IT India

By: Willy C. Shih, Margaret Pierson, Alexander Down, William Gustave Jair-Shemuel Jurist, Diego Medicina and Helen Wang
Raj Biyani faced tough challenges managing Microsoft IT India: leading a remote development organization in which key decisions were made in Redmond, and managing an organization that was perceived as less strategic than its sister Microsoft India Development Center... View Details
Keywords: Organizational Development; Cross-functional Management; Foreign Subsidiaries; Strategy Alignment; Organizational Behavior; Indian Software Development; Global Distributed R＆D; Software Industry; Organizational Structure; Research and Development; Operations; Leadership; Globalized Firms and Management; Business Subsidiaries; Information Technology; Applications and Software; Technology Industry; India
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  • 06 Dec 2021
  • News

Ink: Talking Shop

retail has been about merchants who had stuff, making it available to customers who needed stuff. As the customer, either you bought the stuff or you didn’t. Now consumers can find out anything they want to know about a product and source it from multiple places. They... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade
  • 2014
  • Case

Yonyou 2013

By: F. Warren McFarlan, Zheng Xiaoming and Ziqian Zhao
The case describes how a leading Chinese management software provider Yonyou (formerly known as "UFIDA") disrupted its value chain-based business model to transform itself into a platform provider. The case describes Yonyou's past success, the market forces and... View Details
Keywords: Business Models; ERP; Platforms; Strategy; Transformations; China; Information Technology; Applications and Software; Digital Platforms; China
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  • July 1994
  • Case

Microsoft: Multimedia Publications (A)

By: Marco Iansiti and Ellen Stein
Microsoft Corp. has built a highly successful business around computer software (both applications and system software) using a particular organizational structure. Now that the company has chosen to enter the consumer market with a CD-ROM product, how should Microsoft... View Details
Keywords: Product Development; Organizational Structure; Applications and Software; Design; Expansion; Information Technology Industry; Information Technology Industry; Washington (state, US)
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  • September 1996 (Revised June 1998)
  • Case

InterSoft of Argentina (A)

By: Linda A. Hill and Stacy Palestrant
Focuses on InterSoft of Argentina, a growing software company in Argentina. In 1993, InterSoft acquires a Russian software company and Emilo Lopez, the vice president and director of InterSoft's Systems Software Lab, must manage a creative, cross-cultural, "virtual"... View Details
Keywords: Applications and Software; Cross-Cultural and Cross-Border Issues; Business Growth and Maturation; Mergers and Acquisitions; Management Teams; Groups and Teams; Partners and Partnerships; Information Technology Industry; Argentina; Russia
Related
  • 10 Mar 2021
  • News

New Releases: Alumni and Faculty Books, Podcasts

humility―ironically dwindles daily. Even as we become more technologically connected, many of us feel increasingly disconnected and disengaged from each other. Civility Rules! offers an opportunity to learn about the history, substance,... View Details
Keywords: Margie Kelley; Information; Information
  • 01 Apr 2000
  • News

At Cyberposium, Amazon's Bezos Debunks Internet Myths

movie theaters did with the advent of television. Myth #2: There are no barriers to entry on the Internet. What about the huge sums, asked Bezos, that Amazon and other e-commerce companies invest in their businesses? Barriers to entry are actually getting higher in the... View Details
  • March 2008 (Revised April 2008)
  • Supplement

Opening Dot EU (B)

By: Benjamin Edelman
EURid considers possible market mechanisms to allocate initial domain names within the Internet's newly-created "dot EU." European Union regulations and community norms substantially constrain EURid's approach, preventing the use of the most natural economic mechanisms... View Details
Keywords: Governing Rules, Regulations, and Reforms; Internet and the Web; Resource Allocation; Auctions; Information Industry; Europe
Related
  • 01 Mar 2012
  • News

The Accidental Innovator

What’s the secret to the success of the videos? I try not to talk down or be judgmental, I’m not staring over your shoulder making you nervous. I remain off camera—the less distraction the better—so it’s just my voice-over, informal and... View Details
Keywords: Garry Emmons; Information; Information; Information; Information
  • 01 Feb 2000
  • News

HBS Alumni Association Board of Directors: President's Report

for the coming year: encourage clubs to designate an information technology officer to run Internet sessions and develop Web resources; create a system for connecting current students to clubs and... View Details
Keywords: Edmund A. Hajim (MBA '64)
  • 01 Jun 2004
  • News

Who, Me?

Is this a great country or what? Once upon a time, a journey of self-discovery usually involved biting insects, bouts of diarrhea, familial approbation, and staggering opportunity costs while one searched out a shaman or mystic to help find one’s true inner being. But... View Details
Keywords: Tickle.com; social media; tickle; Information; Information
  • 14 Feb 2005
  • Research & Ideas

The World in Your Palm?

professor Alan MacCormack took on the question of future "form factors" at the 2005 Cyberposium conference at HBS on January 29th. The general consensus: It's more important for users to be able to easily move digital View Details
Keywords: by Sean Silverthorne
  • 01 Dec 2010
  • News

One-Time Update for Alumni Web Site Access

logged in, take a moment to update your profile, address, employment information, and preferences in the Alumni Directory. This information is essential in helping the School provide news and information... View Details
Keywords: meta