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  • 09 Mar 2010
  • First Look

First Look: March 9

with a low-cost and very simple operating system. The case explores all aspects of their system (mission, information management, material flows, human resource system, processes, etc.) and the challenges... View Details
Keywords: Martha Lagace
  • May 2008 (Revised September 2014)
  • Teaching Note

TD Canada Trust (A), (B), and (C)

By: Dennis Campbell
Keywords: Performance Evaluation; Banks and Banking; Mergers and Acquisitions; Customer Focus and Relationships; Profit; Balanced Scorecard; Service Delivery; Announcements; Compensation and Benefits; Canada
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  • 31 May 2016
  • First Look

May 31, 2016

Experimental Social Psychology Visual Attention to Powerful Postures: People Reflexively Avert Their Gaze from Nonverbal Dominance Displays By: Holland, Elise, Elizabeth Baily Wolf, Christine Looser, and Amy Cuddy Abstract—This paper investigates whether View Details
Keywords: Sean Silverthorne
  • 23 Sep 2014
  • First Look

First Look: September 23

hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles, and result in improved allocation of resources through the use of big data, thereby increasing sales productivity. Like many other... View Details
Keywords: Sean Silverthorne
  • 21 Nov 2017
  • News

Alumni Peer into the Future of Energy

we collectively use them, and that also have no natural limits on how much you can use them—things like computation, communication, biotechnology, renewable energy, and energy storage. “The environment and human well-being are way bigger... View Details
Keywords: Margie Kelley; solar power; wind power
  • 01 Feb 2001
  • News

Drilling Down

States. "Like the supermajors, we have to be global in our orientation — albeit on a smaller scale — and that includes how we manage our human resources. It can be a challenge to find skilled, multilingual employees who are willing to... View Details
Keywords: Hanna, Julia; Matthew R. Simmons; Oil and Gas Extraction; Mining; Natural Gas Distribution; Utilities
  • 05 Feb 2001
  • Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

policies, purchasing procedures. Allocate just enough resources to keep it alive but not enough to risk its becoming an innovator — because that would require more investment. Under the banner of decentralization and business unit... View Details
Keywords: by Rosabeth Moss Kanter
  • Profile

Marcela Sapone

the same idea as taking a concept and creating something with as few resources as possible.” Alfred is a technology-based, on-demand personal assistant service company that offers busy young professionals and even busier young... View Details
  • Profile

Deborah A. Farrington

of 30, Farrington was asked to help create and run a division of Merrill Lynch international, thus gaining valuable management experience. She was deeply involved in strategic planning and human resources... View Details
  • July 2013 (Revised June 2014)
  • Case

Collaborating for Growth: Duane Morris in a Turbulent Legal Sector

By: Heidi K. Gardner and Annelena Lobb
By the late 2000s, the law firm Duane Morris had transformed itself from a growing U.S. law firm to a significant global player. The firm's uniquely collaborative organizational culture, which featured a transparent, data-driven compensation system, practice-group... View Details
Keywords: Professional Service Firm; Collaboration; Performance Management; Risk and Uncertainty; Competition; Management Practices and Processes; Organizational Structure; Groups and Teams; Organizational Culture; Performance; Cooperation; Globalized Firms and Management; Compensation and Benefits; Volatility; Growth and Development Strategy; Legal Services Industry; United States
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  • Article

Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems

By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell

Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.

Data... View Details

Keywords: Perspective; Opportunities; Safety; Performance Efficiency; System; Failure; Conferences; Employees; Management Analysis, Tools, and Techniques; Experience and Expertise; Health Care and Treatment; Health Industry; United States
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  • 06 Dec 2021
  • News

December 2021 Alumni and Faculty Books

that opportunity can change our lives—and the world—for the better. The human spirit craves connection. Authenticity. Belonging. Touch. Gratitude. Purpose. We need to make our interactions count. Whether it’s the death of a friend, loss... View Details
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

Historically, the hospital aggregated important resources for care, such as technology and an all-important nursing workforce, but it rarely designed care processes to meet the needs of specific patient groups. Given the increased... View Details
Keywords: by Martha Lagace; Health
  • 06 Nov 2012
  • First Look

First Look: November 6

brain regions. However, whether these regions prioritize the detection of global facial form (shared by humans and mannequins) or the detection of life in a face has remained unclear. Here, we dissociate form-based and animacy-based... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2013
  • First Look

First Look: October 8

opacity and agility. Clients find it very difficult to judge a firm's performance in advance, because they are usually hiring it for specialized knowledge and capability that they themselves lack. Price becomes a proxy for quality. And the top consulting (or law) firms... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49266 Forthcoming Organizational Behavior and Human Decision Processes The Highest Form of Intelligence: Sarcasm Increases Creativity Through Abstract Thinking for Both Expressers and... View Details
Keywords: Sean Silverthorne
  • 02 Oct 2007
  • First Look

First Look: October 2, 2007

Inner Angels and Demons: What We Have Learned About Want/Should Conflicts and How That Knowledge Can Help Us Reduce Short-Sighted Decision Making Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract Although observers of View Details
Keywords: Martha Lagace
  • 26 Apr 2004
  • Research & Ideas

A Clear Eye for Innovation

innovations on their own, the entire corporate R&D budget would now be dedicated to producing breakthroughs. Bradley knew that attempting to manage these projects under the constraints of the old organization would not work. Inevitably, conflicts over the... View Details
Keywords: by Charles A. O'Reilly III & Michael L. Tushman
  • Web

Demo Day | New Venture Competition

Investors NVC Demo Day is invitation-only and tickets are non-transferable. We will send out additional instructions to invited investors. Coming to Campus When planning your trip to Harvard Business School for NVC Demo Day, we encourage you to use this guide to area... View Details
  • 16 May 2018
  • News

ALUMNI NVC Finals and Regional Roundup

hassle out of moving and furnishing a new residence. The runner-up spot went to Tom DeBrooke (MBA 1972) and his company, Vascular Perfusion Solutions, Inc., which has developed a new system to extend the viability of human organs and... View Details
Keywords: Margie Kelley