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  • 2017
  • Working Paper

Business and Sustainability: New Business History Perspectives

By: Ann-Kristin Bergquist
This working paper provides a long-term business history perspective on environmental sustainability. For a long time, the central issues addressed in the discipline of business history concerned how business enterprises innovated and created wealth, as well as... View Details
Keywords: Environmental Sustainability; Business History; Perspective
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  • Forthcoming
  • Article

Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment

By: Shunyuan Zhang and Das Narayandas
We examine how artificial intelligence (AI) affected the productivity of customer service agents and customer sentiment in online interactions. Collaborating with a meal delivery company, we conducted a randomized field experiment that exploited exogenous variation in... View Details
Keywords: AI and Machine Learning; Customer Focus and Relationships; Performance Efficiency
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  • 18 Dec 2013
  • HBS Case

Lessons from the Lance Armstrong Cheating Scandal

Foundation (now the Livestrong Foundation). Since 2004, the yellow Livestrong bracelets on the wrists of his supporters had become a ubiquitous symbol of hope and... View Details
Keywords: by Michael Blanding; Sports
  • Web

Blog | Social Enterprise | Harvard Business School

Filter Results: (224) Submit Author Types Alumni HBS Staff SE Practitioners SEI Faculty SEI Team Students Topics Alumni for Impact Alumni Programs Arts Business for Social Impact Business School Executive Education Faculty Research Future View Details
  • 04 Jan 2022
  • What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

cause or not. Each situation is different. It may depend on the nature of the CEO’s shortcomings and the terms of their contract. Was the problem merely poor company performance (rarely regarded as “cause”),... View Details
Keywords: by James Heskett
  • 15 Sep 2022
  • Blog Post

6 Things to Know About Sustainability at HBS

the understanding of environmental challenges confronting business leaders today. The BEI supports incoming MBA students pursuing careers and developing new companies at the intersection View Details
  • Web

Financial Aid - Alumni

of experiences and perspectives to the classroom and make it possible for recipients to pursue career paths based on interest and potential impact rather than student debt. A Tradition of Philanthropy Watch... View Details
  • 28 Apr 2021
  • Research & Ideas

Remote Workers Spend More on Housing. Do They Deserve Higher Pay?

To executives expecting to save on office space when some employees continue working remotely post-pandemic: Not so fast. Makeshift desks and kitchen tables have sufficed for many people working from home to avoid COVID-19. However, permanently remote workers tend to... View Details
Keywords: by Kristen Senz
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

theoretical nor the empirical work provided unequivocal support for targeting exports, the successful example of the Asian economies with their significant export growth inspired policy makers to look for... View Details
Keywords: by Christian Ketels
  • Web

Winners & Runners-Up | New Venture Competition

company that creates a lending market for medical and dental procedures not covered by medical insurance. Hepa Wash Nils Bennemann Bernhard Kreymann Hepa Wash Business Track Runner-Up Development and commercialisation of an efficient and... View Details
  • Web

Symposium - Race, Gender & Equity

Race, Gender & Equity at Work Symposium Race, Gender & Equity at Work Symposium 2023 Symposium 4-5 May 2023 Tools for Humanity: Rage and Love as Acts of Resistance and Renewal We have proudly hosted our annual research symposium under the... View Details
  • 23 Apr 2014
  • Working Paper Summaries

Corporate Financial Policies in Misvalued Credit Markets

Keywords: by Jarrad Harford, Marc Martos-Vila & Matthew Rhodes-Kropf; Financial Services; Banking
  • 05 Jun 2019
  • Blog Post

Exploring the Beauty Industry through an Independent Project

Alessia Vettese is a second-year MBA student with a background in consulting and social impact. Alessia enjoys discovering innovative skincare products and hopes to pursue a career at the intersection of business and beauty. After a... View Details
  • Article

State Activism and the Hidden Incentives Behind Bank Acquisitions

By: Christopher Marquis, Doug Guthrie and Juan Almandoz
A number of studies have shown that, as a result of the ambiguity of U.S. legal mandates, organizations have considerable latitude in how they comply with regulations. In this paper, we address how the different agendas of the federal and state governments increase... View Details
Keywords: Organizations; Opportunities; Government Legislation; Acquisition; Forecasting and Prediction; Banks and Banking; Motivation and Incentives; Governing Rules, Regulations, and Reforms; Management Practices and Processes; Research; United States
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  • Web

Compute Cluster and Data Storage - Research Computing Services

Compute Cluster and Data Storage If your computer is overheating when trying to work with your data, taking days to run a program, or you are running out of space to store your data, consider moving your data processing and storage to the... View Details
  • 25 Mar 2016
  • HBS Seminar

Curtis Keith, Harvard University, Blavatnik Biomedical Accelerator

  • 26 Jul 2023

Exploring HBS from a Latin American Perspective

Join us for a virtual session designed for prospective students from Latin America as we discuss the opportunities and experiences awaiting you at Harvard Business School.  The event will include a panel of current students and recent... View Details
  • 01 Jun 2023
  • News

Cultivating Prosperity in Afghanistan

supportive community it gave us in which to learn and grow as entrepreneurs.” After earning prize money as runners-up in both the HBS New Venture Competition and the Harvard President’s Innovation Challenge, the founders secured funding... View Details
Keywords: Jennifer Gillespie
  • 04 Apr 2023
  • What Do You Think?

How Does Remote Work Affect Innovation?

doing a terrible job of it, with little preparation and training for middle managers primarily responsible for the success of the process. Also, the impact of remote work on... View Details
Keywords: by James Heskett
  • Web

Online Finance & Accounting Courses | HBS Online

Professor Mihir Desai Build an intuitive understanding of financial principles to better communicate with key stakeholders, drive business performance, and grow your career. 6 weeks, 6–7 hrs/week Pay by July 7 $1,850 Certificate New... View Details