Publications

February 2003
Teaching Note

Bush Boake Allen (TN)

By: Stefan H. Thomke

Teaching Note for (9-601-061). View Details

Keywords: Integration; Marketing Reference Programs; Disruptive Innovation; Management Teams; Internet and the Web; Business Model; Customer Relationship Management; Management Practices and Processes; Consumer Products Industry

16 Nov 2020
Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

enough that they might be able to listen to more complex arguments. Relationships matter. Silverthorne: Words from leaders are important: some soothe, others inflame. What’s your advice to new leaders for setting the right tone? What... View Details

Keywords: by Sean Silverthorne

January 2008 (Revised November 2009)
Supplement

China's Evolving Labor Laws (B)

By: Lynn Sharp Paine and Aldo Sesia Jr.

The (B) case describes how the various business groups responded to the Chinese government's invitation to submit comments on its draft labor contract law and details the ensuing global controversy. The (B) case also describes changes made to the working draft and... View Details

Keywords: Government Legislation; Labor; Contracts; Laws and Statutes; Business and Government Relations; Labor and Management Relations; Conflict and Resolution; China

03 Aug 2016
What Do You Think?

How Can We Hold the “Leadership Industry” Accountable?

in the first place,” Lloyd wrote. Bealeader commented: “ leadership training is too often: (1) an infrequent, if not one time, event, and (2) offered to a select few.” In citing the pressures of market norms, Clark & Associates suggested that “Leadership is based... View Details

Keywords: by James Heskett; Education

11 Nov 2002
Research & Ideas

Women Entrepreneurs Usher in the Next Generation

entrepreneurs discussing women's often uneasy relationship with money and power. Their panel session, titled "Women and Entrepreneurship in Contemporary America," held on October 25 as part of the two-day conference, was... View Details

Keywords: by Martha Lagace

January 2016 (Revised January 2019)
Case

The Allergan Board Under Fire (A)

By: Lynn S. Paine, Suraj Srinivasan, John C. Coates and David Lane

In 2014, the Allergan Inc. board of directors received a surprise takeover offer from Valeant Pharmaceuticals in alliance with hedge fund activist Bill Ackman's Pershing Square Capital Management. In the unprecedented arrangement between an acquirer and a hedge fund... View Details

March 2001 (Revised February 2005)
Case

Venture Capital Vignettes

By: G. Felda Hardymon

Presents three fictionalized but realistic situations in which a venture capitalist may find himself. One situation requires crisis intervention to quell a dispute between a vice president of sales and a CEO; another poses the problem of working out the composition of... View Details

Keywords: Venture Capital; Crisis Management; Governing and Advisory Boards; Management Teams; Executive Compensation; Situation or Environment; Employee Relationship Management; Problems and Challenges; Financial Services Industry

01 Apr 2001
News

Beyond the Rim: New Paths to Success in Asia

Asia-based old economy and new economy firms. The development of supplier and client relationship management in Japanese companies. Business frontiers are being pushed back in countries throughout the... View Details

Keywords: Alejandro Reyes and Deborah Blagg; David Lane; Educational Services

01 Jun 2010
Sharpening Your Skills

Sharpening Your Skills: Social Reporting

greater clarity about the relationship between financial and nonfinancial key performance indicators; better management decisions; deeper engagement with the broad stakeholder community; and lower... View Details

Keywords: by Staff

December 2007
Article

Private Power in Indonesia

By: Louis T. Wells

The Asian Currency Crisis led to the collapse of agreements Indonesia had negotiated for private electric power only a few years earlier. The ensuing struggle meant bad publicity and several hundred million dollars in costs for Indonesia. As Indonesia in 2007 was... View Details

Keywords: Energy Generation; Government Legislation; Knowledge Management; Knowledge Sharing; Risk Management; Agreements and Arrangements; Business and Government Relations; Indonesia

Find at Harvard

April 22, 2021
Article

Shareholders Are Pressing for Climate Risk Disclosures. That's Good for Everyone

By: Caroline Flammer, Michael W. Toffel and Kala Viswanathan

Does shareholder activism induce firms to voluntarily disclose climate change risks? And how do markets respond to these disclosures? New research finds that the extent of climate-risk disclosure increases by approximately 4.6% for each environment-related proposal... View Details

Keywords: Reporting; Transparency; Activism; Shareholder Activism; Shareholder Engagement; Climate Change; Corporate Disclosure; Investment Activism; Business and Shareholder Relations

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Register to Read

September 2006
Case

IR at BP: Investor Relations and Information Reconnaissance

By: Gregory S. Miller, Daniela Beyersdorfer and Anders Sjoman

BP's IR director has begun a program to use information regarding external views of BP and the industry as part of the firm's planning and operational activities. This information is generated as a portion of their award winning investor relations program, and had... View Details

Keywords: Knowledge Use and Leverage; Operations; Information Management; Business and Shareholder Relations; Planning

2008
Working Paper

The Strength of Peripheral Ties: Maintaining Status When Firms Lose Resources

By: Mikolaj J. Piskorski and Bharat N. Anand

This paper examines conditions under which high-status firms can retain their positions, even if they lose resources. Firms are considered high status when they obtain ties from other high-status firms. Among high-status firms, we distinguish between those that also... View Details

Keywords: Venture Capital; Resource Allocation; Rank and Position; Status and Position; Financial Services Industry; United States

2005
Chapter

Explaining Psychological Safety in Innovation Teams

By: A. Edmondson and Josephine Pichanick Mogelof

Keywords: Groups and Teams; Safety; Innovation and Management; Working Conditions; Social Psychology

19 Jan 2021
News

How to Be a “Glass-Shattering” Organization

02 Sep 2020
News

Becoming a More Patient Leader

01 Jun 1997
News

Live Long and Prosper: Lillian Too Reveals Ancient Chinese Secrets

shui should be seen as an additional, low-cost management tool. but an unconventional managment tool. Feng shui is not magic, it's not superstition, and it's not a religion. It's a science, more than 3,500... View Details

August 2004 (Revised September 2005)
Case

Canyon Ranch

By: Lynda M. Applegate and Gabriele Piccoli

How should Canyon Ranch leverage its uniqueness in the face of increasing competition and an entrenched customer definition of the firm? The firm is attempting to create demand for return visits and foster the customization and personalization of the Canyon Ranch... View Details

Keywords: Customer Relationship Management; Information Technology; Growth and Development Strategy; Competitive Strategy; Experience and Expertise; Analytics and Data Science; Customization and Personalization