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Show Results For
- All HBS Web
(5,640)
- People (9)
- News (1,106)
- Research (3,765)
- Events (38)
- Multimedia (24)
- Faculty Publications (2,261)
- 01 Dec 2013
- News
Curing Health Care
back-office burdens from the doctors and support staff to the company. One of the company's software services, for example, translates electronic records from its system to others (no more stuck MRIs), and lets doctors track and View Details
- 01 Jun 2014
- News
School Ties
When Jan Rivkin talks about what the US educational system must deliver, he lays out the challenge in stark terms. "For young Americans to succeed in today's workforce, they must out-innovate and out-produce the world's best," declares... View Details
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
one-standard-deviation increase in store labor brought about a 10 percent increase in profit margin. These findings ran contrary to the thinking of store managers that Ton interviewed. They consistently identified service View Details
- 04 Apr 2011
- Research & Ideas
Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon
percent of health care costs. Furthermore, when comparing health care at US hospitals, "The bell curve for quality and results does not match the bell curve for costs," he said. "There is a huge opportunity—in fact, a... View Details
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
could we have a high-cost system that also has poor quality, where providers differ so much in value but these differences persisted? In a world of normal competition, that cannot happen. The high quality... View Details
- 23 Mar 2020
- Research & Ideas
Product Disasters Can Be Fertile Ground for Innovation
In a forthcoming paper in Management Science, Risk-Mitigating Technologies: The Case of Radiation Diagnostic Devices, based on the CT scan case, Luo and Galasso discover that the accidents, while tragic, ultimately increased innovation... View Details
- 01 Jun 2013
- News
Brick by Brick
back in-house for quality control. Emphasizing simplicity, clarifying the core of its business, and engaging the larger community helped save the LEGO Group. Although Kundstorp was not a Kristiansen by birth, his View Details
- 01 Jun 2001
- News
Eric C. Feagler: Against the Odds
his mobility slowly returned, residual paralysis throughout his legs and trunk prevented him from flying. Realizing that his naval career was over, he reluctantly turned his thoughts to rebuilding his life. Feagler began a lengthy job search that led him in 1998 to a... View Details
- May 1990
- Teaching Note
Xerox Corp.: Executive Support Systems, Teaching Note
- 01 Jun 2005
- News
Lessons from the Tsunami Disaster
CURRAN: "The most important thing I learned is that central planning in such situations doesn't work." Courtesy Dan Curran International relief agencies that raced to aid Indonesia’s tsunami-ravaged Aceh province have a lot to learn from the unique View Details
- 01 Jun 2003
- News
Up Against The Firewall
else’s problem — until now. A phone call from the IT department reports that your company’s computer systems have been accessed by an intruder. Troves of business and financial data, your customers’ as well as your own, have been... View Details
- 01 Oct 2000
- News
Silent Killers: Overcoming Barriers to Organizational Learning
employees are concerned, the problem in their organization had to do with the fundamentals of management and leadership, not the quality or commitment of the people nor the View Details
Keywords: Judith A. Ross
- 05 Jun 2014
- Research & Ideas
Fixing the ‘I Hate Work’ Blues
ensuring that all your direct reports are competent to do their roles and that you use a superb system of delegation, so that you're not over-managing subordinates. Required: Leaders Who Inspire Next, the role of middle View Details
Keywords: by Bill George
- 01 Oct 2001
- News
HBS Press Books in Brief
Chris Lederer, argues that marketers and CEOs urgently need tools to manage vast groups of brands — not as individual elements or collections under one corporate roof but as complex systems that transcend... View Details
- 01 Dec 2007
- News
How Business Schools Lost Their Way
The Social Transformation of American Business Schools and the Unfulfilled Promise of Management as a Profession (Princeton University Press), HBS associate professor Rakesh Khurana builds a case for the View Details
- 01 Jun 2005
- News
Do You Speak Business?
China. “I have no regrets,” he adds, “because I learned so much from that experience.” Now working in strategic planning for Philip Morris International’s China operations, Klump is part of a small management team whose eleven members... View Details
Keywords: Garry Emmons
- 01 Dec 2003
- News
Studying Japan from the Inside
Motor was turned around by Carlos Ghosn. Ghosn was sent from Renault, the French auto company, which acquired management control of the financially distressed Nissan in March 1999. Ghosn motivated Nissan’s middle View Details
- 01 Oct 1998
- News
A Community Investment
government. For example, we need to figure out how to improve the quality of education in this country. Our public educational system is failing, and true to form, entrepreneurs are rising to the challenge.... View Details
- 01 Mar 2008
- News
Classroom Legend
Christensen rhetorically intones, “How do you prepare to deal with the unexpected that’s coming up? Get there early, set the place up. Read every signal you can get. So it’s intuitive, but it’s also systematic.” Those two qualities —... View Details