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  • 08 Dec 2003
  • Research & Ideas

Why Europe Lags in Pharmaceuticals and Biotech

Governmental, academic, and cultural differences are hurting Europe's chances of creating more competitive pharmaceutical and biotech industries—and not much hope is on the... View Details
Keywords: by Sean Silverthorne; Technology; Technology; Technology; Technology
  • 24 Jun 2019
  • Blog Post

Chloe Ho, MBA 2019: Data-Driven and In Demand

mining and exploratory analysis, and familiarized herself with the ins and outs of various machine learning models. Ho took this newly acquired... View Details
Keywords: Technology
  • 2016
  • Teaching Note

Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired

By: Rosabeth M. Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
Teaching note for case 314029. Following a successful military career as an Army Nurse, achieving rank as Major General, becoming the first female Acting Surgeon General of the Army, and the 22nd Chief of the Army Nurse Corps, Pollock developed a vested interest in... View Details
Keywords: Health Care; Health Care Education; Insurance Companies; Military; Leadership Skills; Health Care and Treatment; Education; Insurance; Business Startups; Information Technology; Applications and Software; Change Management; Information Technology Industry; Information Technology Industry
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  • March–April 2014
  • Article

Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans

By: Doug J. Chung, Thomas Steenburgh and K. Sudhir
We estimate a dynamic structural model of sales force response to a bonus based compensation plan. Substantively, the paper sheds insights on how different elements of the compensation plan enhance productivity. We find evidence that: (1) bonuses enhance productivity... View Details
Keywords: Performance Productivity; Salesforce Management; Compensation and Benefits
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  • Web

A Chronicle of the China Trade. The Papers of Augustine Heard & Co., 1840-1877

personal perspectives of the life and trajectory of a nineteenth—century firm—a firm that prospered at the height of the China trade View Details
  • 25 Feb 2020
  • News

Impact: The Changing Nature of Work

Losing Strategy How Artificial Intelligence is Changing Business The Past Informs the Future of Work The Influence of Geography on Work and View Details
  • November 2024 (Revised January 2025)
  • Case

MiDAS: Automating Unemployment Benefits

By: Shikhar Ghosh and Shweta Bagai
In 2015, the state of Michigan considered whether to nominate its Michigan Integrated Data Automated System (MiDAS) for a prestigious state technology award. Launched in 2013 amid severe budget pressures, the $47 million automated fraud detection system was designed to... View Details
Keywords: Artificial Intelligence; AI; Machine Learning Models; Algorithmic Data; Automation; Benefits; Compensation; Cost Reduction; Government; Fraud; Government Technology; Public Sector; Systems; Systems Integration; Unemployment Insurance; Waste Heat Recovery; AI and Machine Learning; Government Administration; Insurance; Decision Making; Digital Transformation; Employment; Public Administration Industry; United States; Michigan
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  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

inside The future of the restaurant industry is especially of concern to us. We collectively share 35 years of restaurant and food industry... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 2017
  • Working Paper

Digital Agility: The Impact of Software Portfolio Architecture on IT System Evolution

By: Alan MacCormack, Robert Lagerström, Martin Mocker and Carliss Y. Baldwin
The modern industrial firm increasingly relies on software to support its competitive position. However, the uncertain and dynamic nature of today’s global marketplace dictates that this software be continually evolved and adapted to meet new business challenges. This... View Details
Keywords: Information Systems; Software; Architecture; Modularity; Agility; Coupling; Applications and Software; Design; Decisions; Performance
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  • 24 Aug 2018
  • Blog Post

Meet the MS/MBA: Engineering Sciences Class of 2020

& BS, Bioengineering, University of Illinois "As an aspiring technology leader in healthcare, I'm extremely excited for this program to be an incubator for students to build skills around... View Details
  • 08 May 2013
  • Research & Ideas

A Company’s Evolving View of Gender Equity

1991 and 2009, a period when the growing number of highly educated women in the workforce tested widely held understandings about gender and professional work, write the... View Details
Keywords: by Martha Lagace; Accounting
  • December 2022 (Revised May 2023)
  • Case

Iberdrola: Leading the Energy Revolution

By: Juan Alcácer and Emer Moloney
At the end of 2019, Ignacio Galán, the Chairman and CEO of the world's third largest utility, Iberdrola, reflected on his almost 20 years at the company. He managed a portfolio of three very different businesses, each with their own specific opportunities and... View Details
Keywords: Energy; Energy Generation; Energy Sources; Non-Renewable Energy; Renewable Energy; Engineering; Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Leadership; Growth and Development Strategy; Market Timing; Industry Growth; Mission and Purpose; Strategy; Energy Industry; Green Technology Industry; Utilities Industry; Transportation Industry; Auto Industry; Spain; United Kingdom; United States; Brazil; Mexico
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  • January 2024 (Revised June 2024)
  • Case

School of Rock: Tuning into Structured Empowerment (A)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg
In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details
Keywords: Business Growth and Maturation; Business Plan; Change Management; Transformation; Communication Strategy; Decisions; Curriculum and Courses; Teaching; Employee Relationship Management; Knowledge Sharing; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Style; Marketing Strategy; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Franchise Ownership; Performance Expectations; Performance Improvement; Strategic Planning; Attitudes; Conflict Management; Corporate Strategy; Applications and Software; Technology Adoption; Education Industry; Music Industry; Massachusetts; United States
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  • October 1990 (Revised November 1992)
  • Case

Ceramics Process Systems Corp. (A)

By: Clayton M. Christensen
A small ceramics company started by a group of MIT professors struggles with some basic technology strategy issues. A plan to take "one commercializable step" at a time in order to get a foothold in the market goes awry because of incompatibility between the company's... View Details
Keywords: Business Startups; Technology; Problems and Challenges; Market Entry and Exit; Innovation Strategy; Technological Innovation; Research and Development; Production; Manufacturing Industry; Cambridge
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  • March 1992 (Revised February 1995)
  • Supplement

Introduction of FM Radio (C): The Empires Strike Back

Describes the concluding and bitter fight between Armstrong and the established radio manufacturing and broadcasting industry over the new, incompatible, and yet irrepressible FM technology. Illustrates the struggle between a corporation and an established system and... View Details
Keywords: Technological Innovation; Leading Change; Media and Broadcasting Industry; Media and Broadcasting Industry
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  • 01 Mar 2012
  • News

Balanced Scorecard and Beer Game Go High-Tech

teaching, technology is helping faculty engage students in vivid, minute-by-minute decision-making, which adds a dynamic new layer to the traditional classroom experience. A key part of curricular... View Details
Keywords: Professor V.G. Narayanan; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • 01 Dec 2022
  • News

Flying High

Subramanian and Pelet, on the runway with Aero (Courtesy Uma Subramanian) Subramanian and Pelet, on the runway with Aero (Courtesy Uma Subramanian) When Uma Subramanian (MBA 2008) joined Aero View Details
Keywords: April White; aviation; airlines; entrepreneurship; leadership; innovation; Air Transportation; Transportation
  • 18 Oct 2016
  • News

China, artificial intelligence, and Jim Breyer

A venture capitalist with a career spanning three decades and a net worth of $2.6 billion is certain to have had a few big fish escape his hook over the years. For Jim Breyer (MBA 1987) View Details
Keywords: Jennifer Myers
  • 26 Feb 2018
  • News

Teaching Farmers New Tricks of the Trade

Erik Malmstrom (MBA 2012) is general manager of crop marketing for the Farmers Business Network in California. In this video, he describes how the organization is helping transform the agriculture space... View Details
  • 15 Nov 2016
  • News

Cultivating the Next Generation of Thought Leaders

a “sweet spot” for faculty development is their intense blend of research and teaching, which in turn promotes innovative thinking, according to George Serafeim, the Jakurski... View Details