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  • February 2000 (Revised September 2002)
  • Case

Forever: De Beers and U.S. Antitrust Law

By: Debora L. Spar and Jennifer Burns
For over a century, the international diamond market has been dominated by one of the most successful cartels on earth. Run by the legendary De Beers Corp., the cartel has managed to keep diamond prices increasing and to prevent the defection that dooms most other... View Details
Keywords: Lawfulness; Monopoly; Luxury; Business and Government Relations; Consumer Products Industry; Mining Industry; Africa; United States
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Spar, Debora L., and Jennifer Burns. "Forever: De Beers and U.S. Antitrust Law." Harvard Business School Case 700-082, February 2000. (Revised September 2002.)

    Dutch Leonard

    Herman B. ("Dutch") Leonard is Eliot I. Snider and Family Professor of Business Administration at the Harvard Business School and the George F. Baker, Jr. Professor of Public Sector Management at Harvard University's John F. Kennedy School of Government. In... View Details

    Keywords: education industry; federal government; health care; nonprofit industry; state government
    • 05 Oct 2015
    • Research & Ideas

    What Companies Should Not Do in the Next Banking Crisis

    involved with the policy response to the crisis in Spain. As hard-hit as the United States was by the Great Recession, Spain was damaged far worse: Years after the recession, growth was at a standstill and a quarter of the workforce... View Details
    Keywords: by Michael Blanding; Banking
    • 04 Apr 2011
    • Research & Ideas

    Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon

    hospital bed for immobile patients and a rubber heel for walking casts.) But retail billionaires such as Walmart's Walton family generally make their money by figuring out the most effective ways to manage... View Details
    Keywords: by Carmen Nobel; Health
    • 18 Jul 2005
    • Research & Ideas

    Identify Emerging Market Opportunities

    conflict with the government's long-standing policy of transferring some assets from Chinese to Malays. This policy arose because of a perception that the race riots of 1969 were caused by the tension between the Chinese haves and the... View Details
    Keywords: by Tarun Khanna, Krishna G. Palepu & Jayant Sinha
    • August 2010 (Revised October 2012)
    • Exercise

    To Catch a Vandal: A Power & Influence Exercise

    By: Amy J.C. Cuddy, Ruwan Tharindu Gunatilake and Meredith Hodges
    This exercise is based on the "Mafia" game created by psychologist Dimma Davidoff, and is designed to give students a broad introduction to multiple theories of influence and to challenge their instincts about which techniques are the most powerful and how they may be... View Details
    Keywords: Nonverbal Communication; Knowledge Use and Leverage; Management Analysis, Tools, and Techniques; Management Skills; Groups and Teams; Power and Influence; Trust
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    Cuddy, Amy J.C., Ruwan Tharindu Gunatilake, and Meredith Hodges. "To Catch a Vandal: A Power & Influence Exercise." Harvard Business School Exercise 911-013, August 2010. (Revised October 2012.)
    • 09 Sep 2024
    • HBS Case

    McDonald’s and the Post #MeToo Rules of Sex in the Workplace

    It was a brief dalliance, just a few weeks in length, over text and video only. The end of the affair was nonetheless just the beginning for Stephen Easterbrook, the McDonald’s CEO who went from being hailed as the company’s “savior” by... View Details
    Keywords: by Avery Forman; Food & Beverage
    • 07 Sep 2020
    • Research & Ideas

    How to Help Small Businesses Survive COVID's Next Phase

    small-business owners trying to survive. Strict safety protocols haven’t been enough to get customers through the door for some small businesses, and many owners—crushed by inventory and overhead costs—are grappling with hard choices.... View Details
    Keywords: by Danielle Kost; Food & Beverage; Service
    • March 2009 (Revised June 2010)
    • Case

    Neck & Neck: Leveraging the Club Neck Information

    Commercial Director Prado wonders how to leverage the loyalty card information to prepare the fall 2008 budget. The case discusses the value of subjective and objective information for profit-planning purposes. Spanish children's apparel retailer Neck & Neck uses... View Details
    Keywords: Customer Relationship Management; Profit; Knowledge Use and Leverage; Marketing; Consumer Behavior; Retail Industry
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    Martinez-Jerez, Francisco de Asis, Jasmijn Bol, Christopher Ittner, and Katherine Miller. "Neck & Neck: Leveraging the Club Neck Information." Harvard Business School Case 109-070, March 2009. (Revised June 2010.)
    • 05 Dec 2013
    • What Do You Think?

    Is Walmart Defying Economic Gravity?

    information-driven model by gaining a better understanding of product and customer relationships." Dean Vella cited Walmart's innovation in supply chain management and sustainability as ways in which it... View Details
    Keywords: by James Heskett; Retail
    • 17 Jun 2013
    • Research & Ideas

    Advertising Symbiosis: The Key to Viral Videos

    YouTube views. By contrast, Nestlé's self-explanatory "From Maine Water Springs to You: The Journey of Poland Springs Water" has barely cracked 500 views. So why did one water commercial sparkle on YouTube, while the other fizzled? The... View Details
    Keywords: by Carmen Nobel; Advertising
    • 06 Nov 2013
    • What Do You Think?

    Is Top-Down Resource Allocation on the Rise?

    management involvement in the resource allocation process? Or is it because certain of the world's major economies like China and Brazil are perceived by some as becoming more agile in their allocation of... View Details
    Keywords: by James Heskett

      N. Louis Shipley

      Lou Shipley is a Senior Lecturer in the Entrepreneurial Management Unit at the Harvard Business School. Lou is a three-time technology CEO, most recently at Black Duck Software.

      Lou teaches four sales courses at HBS. He specializes in tech entrepreneurship,... View Details

      • 01 Oct 2001
      • What Do You Think?

      Will Information Technology Really Turn Organizations Upside Down This Time?

      the process is a long one, is it even practical to begin it in organizations with "continuity-challenged" leadership? Is there any real purpose served by academics in continuing to spread the word about upside down View Details
      Keywords: by James Heskett
      • 06 Apr 2015
      • Research & Ideas

      After Germanwings, More Attention Needed on Employee Mental Health

      afterthought. "If you look at the allocation of resources in corporate wellness programs, you will find it heavily weighted towards physical health," says Quelch. Only rarely does a tragedy, such as a suicide of a top management executive... View Details
      Keywords: by Michael Blanding; Health; Air Transportation
      • 31 Mar 2002
      • What Do You Think?

      Is This the Decade of the Investor?

      Summing Up Responses to the question, "Is this the decade of the investor?" offer little hope that the investor will get any relief soon, compared to the rewards realized by managers and customers.... View Details
      Keywords: by James Heskett
      • 18 Apr 2019
      • Research & Ideas

      Open Innovation Contestants Build AI-Based Cancer Tool

      article, “Use of Crowd Innovation to Develop an Artificial Intelligence-Based Solution for Radiation Therapy Targeting,” is co-authored by Harvard Business School Professor Karim R. Lakhani and seven colleagues with expertise in radiation... View Details
      Keywords: by Martha Lagace; Health; Medical Devices & Supplies
      • January 2004 (Revised January 2005)
      • Case

      Delta Air Lines (A): The Low-Cost Carrier Threat

      By: Jan W. Rivkin and Laurent Therivel
      The top management of Delta Air Lines must decide how to respond to the threat posed by low-cost carriers such as Southwest and JetBlue. Among the options considered is the launch of a low-cost subsidiary by Delta itself. Prior efforts to launch a low-cost subsidiary,... View Details
      Keywords: Corporate Strategy; Competitive Strategy; Cost; Decision Choices and Conditions; Service Delivery; Service Operations; Air Transportation Industry
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      Rivkin, Jan W., and Laurent Therivel. "Delta Air Lines (A): The Low-Cost Carrier Threat." Harvard Business School Case 704-403, January 2004. (Revised January 2005.)
      • 05 Aug 2020
      • News

      Juneteenth Case Pledge: Q+A with Class of 2021's Annie Plachta and Caleb Bradford, and Jan Rivkin and Matt Weinzierl

        Richard L. Nolan

        Professor Nolan earned his B.A. from the University of Washington in Production and Operations Research in 1962, and his M.B.A and Ph.D. in 1963 and 1966, respectively. Upon graduation in 1966, he joined Boeing Commercial Airplane Company as an Information... View Details

        Keywords: aerospace; information technology industry; internet
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