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  • November 1994
  • Background Note

Why Bad Things Happen to Good Companies

By: Benson P. Shapiro, Adrian J. Slywotsky and Richard S. Tedlow
Describes the Darwinian internal and external processes that lead to poor performance from a previously well performing company. Demonstrates why any business design eventually fails and the role of organizational calcification and poor leadership in the failure. Also... View Details
Keywords: Leadership; Management Practices and Processes; Organizational Design; Failure; Performance
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  • 18 Mar 2014
  • News

Success Outside the Dress Code

    Akshita Joshi

    Akshita Joshi is a doctoral candidate in the Organizational Behavior program at Harvard Business School. She has 15 years of work experience & holds an MBA from Stanford GSB & an M.A. in Psychology from UCP Portugal. Her research is focused on the emotional,... View Details

    • June 1997
    • Case

    VeriFone: The Transaction Automation Company (A) Abridged

    By: F. Warren McFarlan
    Describes VeriFone's new organizational model and its role in catapulting VeriFone to a market leadership position. Examines the impact of information technology and information access on the ability to leverage global resources, market responsiveness, and... View Details
    Keywords: Information Technology; Organizational Structure; Globalized Markets and Industries; Information Management; Strategic Planning; Resource Allocation; Leadership Development; Information Technology Industry
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    • December 2017 (Revised December 2018)
    • Case

    OCP Group

    By: Kristin Fabbe, Forest Reinhardt, Natalie Kindred and Alpana Thapar
    This case explores the strategy of OCP Group, the 95% state-owned Moroccan firm charged with managing the North African country’s vast reserves of phosphate. Phosphate was one of the most vital macronutrients for plant health, along with nitrogen and potassium, and... View Details
    Keywords: OCP; OCP Group; Casablanca; Chemicals; Operations; Transformation; Competitive Strategy; Competitive Advantage; Chemical Industry; Morocco
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    • 30 Sep 2014
    • News

    Finding out how much the boss earns

    • March 2022
    • Article

    From Proprietary to Collective Governance: How Do Platform Participation Strategies Evolve?

    By: Siobhan O'Mahony and Rebecca Karp
    When platform leaders change the rules guiding who can access and control a platform, the strategies of those who create value from the platform can be upended. Little research examines how platform participants adapt their strategies when a platform leader changes the... View Details
    Keywords: Platform Governance; Access; Crowdsourcing; Applications and Software; Employees; Leadership Style; Cybersecurity; Risk Management
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    • November 15, 2021
    • Article

    Putting Your Corporate Purpose to Work

    By: Hubert Joly
    Making a company purpose come to life is an arduous journey that requires a multi-pronged and sustained approach. Yet as hard as it is, the journey is well worth it and will yield positive transformation not only for the company, but also for the people who work there.... View Details
    Keywords: Organizations; Mission and Purpose; Corporate Strategy; Management Practices and Processes; Organizational Culture; Business and Stakeholder Relations
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    • August 12, 2021
    • Article

    The Endless Digital Workday

    By: Arjun Narayan, Rohan Narayana Murty, Rajath B. Das and Scott Duke Kominers
    The shift to remote work ended the traditional 9–5 workday: employees work in bursts, at night, between caregiving tasks, and whenever they can find time between the endless distractions of messages, calls, and emails. New research, however, shows that for many teams,... View Details
    Keywords: Remote Work; Workday; Team Overlap; Groups and Teams; Employees; Performance Productivity; Management
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    • 29 May 2001
    • Research & Ideas

    Race Does Matter in Mentoring

    reached the executive level at his organization. Why did he make it when so many other minorities plateaued in middle management? First, Williams had the good fortune to be hired by Nathan Barrett, a white manager who continually expanded... View Details
    Keywords: by David A. Thomas
    • 15 Jul 2011
    • News

    Bad News at News Corp.

    • 14 Sep 2021
    • Blog Post

    Top 5 Myths About HBS

    of their experience and their thought leadership is something that really resonates with me still to this day. Even being vocal at HBS doesn't even have to be through words. It can be through your... View Details
    • 12 PM – 1 PM EST, 17 Feb 2016
    • Webinars: Trending@HBS

    Everything I Needed to Know About Parenting I Learned at HBS

    During the webinar, Denise will translate leadership principles into a family-friendly context to help parents foster kindness and reduce tension at home. Everyone benefits! Well show you how to adapt these tools to your own family vision and action plan. View Details
    • May 2013
    • Case

    Wendy Peterson

    By: Linda A. Hill and Alisa Zalosh
    Wendy Peterson was recently promoted to Vice President of Sales at the Plano, Texas, office of AccountBack, an accounting software and services company. To penetrate a perceived market niche, Peterson hires Fred (Xing) Wu, whose familiarity with and access to Chinese... View Details
    Keywords: Leadership; Conflict Management; Salesforce Management; Rank and Position; Performance Evaluation; Management Teams; Cross-Cultural and Cross-Border Issues; Accounting Industry; Texas
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    • 22 Mar 2022
    • News

    Freedom within a Framework

    • 31 May 2016
    • HBS Seminar

    Sandra Sucher, Harvard Business School

    • Profile

    Ahmed Eldemerdash

    internship, what did Cimpress do well to set you up for a successful summer? Beyond the usual orientation about the company and the business, from day one my manager made sure that I got to know the View Details
    Keywords: Technology
    • 04 Jun 2013
    • First Look

    First Look: June 4

    case: http://hbr.org/search/713074-PDF-ENG Harvard Business School Case 413-099 Transitions Asia: Managing Across Cultures The director of an interim executive search firm, Chee Lung Tham, faced a clash of culture View Details
    Keywords: Sean Silverthorne
    • April 16, 2019
    • Article

    Research Confirms: When Receiving Bad News, We Shoot the Messenger

    By: Leslie John, Hayley Blunden and Heidi Liu
    Most jobs require us at some point to deliver bad news—whether it be a minor revelation such as a recruiter telling a prospective employee that there’s no wiggle room in salary, or something major, like when a manager must fire an employee. We dread such discussions... View Details
    Keywords: Interpersonal Communication; Perception; Judgments
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      Ray A. Goldberg

      A native of North Dakota, Dr. Goldberg received his A.B. from Harvard University in 1948, his MBA from the Harvard Graduate School of Business Administration in 1950 and his Ph.D. in Agricultural Economics from the University of Minnesota in 1952.

      ... View Details

      Keywords: agribusiness; agriculture; fast food; food; food processing; forest products; grocery; high technology; information; restaurant; retailing; soft drink; textiles; tobacco; transportation; wholesale; wine