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  • All HBS Web  (10,700)
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  • September 2021 (Revised December 2021)
  • Case

STARZPLAY: Shooting for the Stars

By: Elie Ofek, Marco Bertini and Alpana Thapar
In mid-2021, Maaz Sheikh, cofounder and CEO of STARZPLAY, a Dubai-based subscription video on demand (SVOD) provider that catered to the Middle East and North Africa region, was wrestling with how to find the right balance between continued subscriber growth and... View Details
Keywords: Pricing; Growth; Profitability; Subscription Business; Business Model Innovation; Fintech; Subscription; Performance Measurement; Promotions; International Marketing; Streaming; Competition; Marketing; Price; Strategy; Entrepreneurship; Performance; Measurement and Metrics; Business Model; Media and Broadcasting Industry; Middle East; North Africa
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Ofek, Elie, Marco Bertini, and Alpana Thapar. "STARZPLAY: Shooting for the Stars." Harvard Business School Case 522-005, September 2021. (Revised December 2021.)

    Roberto Verganti

    Roberto Verganti (rverganti@hbs.edu) is in the Technology and Operations Management Unit at Harvard Business School. He teaches Design Theory and Practice for the View Details

    Keywords: automotive; computer; consumer products; electronics; fashion; food; furniture; high technology; home appliances; industrial goods; pharmaceuticals; semiconductor; software; telecommunications; textiles
    • February 2021
    • Case

    New England Baptist Hospital: Getting Paid for Value

    By: Robert S. Kaplan, Mary Witkowski, Toby E. Emanuel and Syed S. Shehab
    New England Baptist Hospital (NEBH), a national leader in adult orthopedic care, has the lowest rate of complications and 30-day readmissions in New England, but gets paid 30% less for its surgeries than nearby institutions. NEBH introduces, with several large... View Details
    Keywords: Healthcare; Healthcare Spending; Healthcare Innovation; Healthcare Industry; Health Care Outcomes; Health Care Delivery; Health Care Reform; Bundled Payments; Health Care and Treatment; Spending; Innovation and Invention; Value Creation; Strategy; Health Industry; North America
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    Kaplan, Robert S., Mary Witkowski, Toby E. Emanuel, and Syed S. Shehab. "New England Baptist Hospital: Getting Paid for Value." Harvard Business School Case 121-036, February 2021.

      Mitchell B. Weiss

      Mitch Weiss is the Richard L. Menschel Professor of Management Practice at the Harvard Business School. He created and teaches the school's course on Public Entrepreneurship—on public leaders and private entrepreneurs who invent a difference in the... View Details

      • 2018
      • Interviews

      Zachary Green and Diane Forbes Berthoud reflect on crossgenerational movement-building at the 2018 Gender & Work Symposium

      • 02 Jun 2022
      • Video

      Embracing a Digital Approach

      • 01 Nov 2022
      • Research & Ideas

      A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters

      to focus employees on a particular task and base their pay on the workers’ performance need to be aware of the potential tradeoff when it comes to the willingness of workers to develop innovative ideas, she... View Details
      Keywords: by Scott Van Voorhis
      • 2002
      • Report

      Integrate to Innovate: The Determinants of Success in Developing and Deploying New Services in the Communications Industry

      By: Michael Raynor and C. M. Christensen
      Keywords: Integration; Innovation and Management; Service Operations; Success; Communications Industry
      Citation
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      Raynor, Michael, and C. M. Christensen. "Integrate to Innovate: The Determinants of Success in Developing and Deploying New Services in the Communications Industry." Report Series, Deloitte Research, May 2002.
      • 08 Mar 2016
      • News

      Do Trade Agreements Kill Jobs?

      • February 2022 (Revised October 2022)
      • Case

      Ample Hills Creamery

      By: Tom Eisenmann, Lindsay N. Hyde and Tom Quinn
      Ample Hills Creamery started in 2010 as a temporary ice cream pushcart in Brooklyn, New York City. On the strength of inventive flavors and clever marketing, husband-and-wife founders Brian Smith and Jackie Cuscuna built a premium, artisanal dessert empire of 16 retail... View Details
      Keywords: Brands and Branding; Business Growth and Maturation; Partners and Partnerships; Logistics; Profit; Insolvency and Bankruptcy; Food and Beverage Industry
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      Eisenmann, Tom, Lindsay N. Hyde, and Tom Quinn. "Ample Hills Creamery." Harvard Business School Case 822-073, February 2022. (Revised October 2022.)
      • 19 Jan 2023
      • Research & Ideas

      What Makes Employees Trust (vs. Second-Guess) AI?

      about how an algorithm works—but following its advice based on trusting the people who designed and tested it—can lead to better decision-making and financial results for businesses, say researchers... View Details
      Keywords: by Rachel Layne
      • 26 Mar 2020
      • News

      A Venture Capitalist got Coronavirus. It Gave Him Ideas about Protecting Health and the Economy

        Fixing Boston's "T"

        The MBTA faces the same problems that confront every transit system in the world: Riders want to pay less in fares and taxpayers want to contribute less in subsidies. In exchange, everyone wants to receive more safety, more reliability, more... View Details

        • September 2009 (Revised February 2011)
        • Case

        Intellectual Ventures

        By: Andrei Hagiu, David B. Yoffie and Alison Berkley Wagonfeld
        Intellectual Ventures creates and acquires intellectual property, which it then seeks to monetize through non-exclusive licensing. In early 2009, as an increasing number of companies were trying to position themselves as leading intermediaries in the market for... View Details
        Keywords: Business Model; Innovation and Invention; Intellectual Property; Rights; Service Operations; Research and Development; Technology; Service Industry
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        Hagiu, Andrei, David B. Yoffie, and Alison Berkley Wagonfeld. "Intellectual Ventures." Harvard Business School Case 710-423, September 2009. (Revised February 2011.)
        • September 2021 (Revised March 2024)
        • Case

        Tesla in 2023: 'Electrified' Competition

        By: Eric Van den Steen, Ramon Casadesus-Masanell and Karen Elterman
        Over its 17 years in existence, Tesla had redefined people’s view of electric cars, and in 2020, the company saw its stock rise by more than 700% to became the most valuable carmaker in the world. In December 2020, Tesla celebrated its fifth consecutive quarter of... View Details
        Keywords: Barrier To Entry; Competitive Advantage; Innovation; Tesla; Automotive Industry; Sustainable Competitive Advantage; Values; Vision; Learning By Doing; Economies Of Scale; Electric Vehicle; Scenario Planning; Batteries; Competitive Strategy; Product Positioning; Profit; Competition; Industry Growth; Auto Industry
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        Van den Steen, Eric, Ramon Casadesus-Masanell, and Karen Elterman. "Tesla in 2023: 'Electrified' Competition." Harvard Business School Case 722-375, September 2021. (Revised March 2024.)
        • Web

        AI Enhanced Learning: HBS IT and Faculty Collaborate on Research Navigator Bot | Information Technology

        broader support systems already in place. The result was a powerful, easy-to-use tool that not only helped students synthesize research more efficiently but also demonstrated how AI could meaningfully enhance learning. And the View Details
        • 17 Jun 2025
        • Blog Post

        Alumni in Climate Networking Series: San Francisco - Addressing Extreme Weather, Climate Risk, and Resilience

        hosted a panel and networking reception during San Francisco Climate Week at the University Club of San Francisco focused on how communities, businesses, and governments can respond to climate-driven... View Details
        • 06 Mar 2025
        • Blog Post

        IFC India 2025: Sustainability in Action: Inside Hindustan Unilever’s Public Sanitation and Plastic Recycling Facilities

        societal consequences. Despite these challenges, we were inspired by the innovation and resilience at both sites. As MBA students, we saw the immense potential of businesses as a force for good View Details
        • 1997
        • Book

        The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail

        By: Clayton M. Christensen

        His work is cited by the world's best known thought leaders, from Steve Jobs to Malcolm Gladwell. In this classic bestseller, innovation expert Clayton M. Christensen shows how even the most outstanding companies can do everything right—yet still lose market... View Details

        Keywords: Disruptive Innovation; Leadership
        Citation
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        Christensen, Clayton M. The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail. Boston, MA: Harvard Business School Press, 1997.
        • 02 Nov 2015
        • Book

        Dear Internet: You Are Extraordinary, But Not Exceptional

        Keywords: by Carmen Nobel; Computer; Telecommunications
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