Publications

winter 2009
Article

Creativity, Improvisation, and Organizations

By: Colin M. Fisher and Teresa M. Amabile

'Improvisational creativity' involves simultaneously identifying new challenges and generating responses, with little or no time to prepare. View Details

Keywords: Innovation and Management; Organizational Culture; Creativity; Theory; Performance

01 Dec 2017
News

2017 in Manufacturing: The Supply Chain Goes High Tech

Customer relationship management is new in manufacturing, and again, the electronics industry is one of the first to have adopted this advance. There are still many companies that haven’t fully digitalized, but the next step will be... View Details

Keywords: Jerry Jasinowski (AMP 97, 1985), former president and CEO, National Association of Manufacturers

September 1999 (Revised August 2000)
Case

Roadside Attractions LLC

By: Joseph B. Lassiter III, John T. Gourville and Nicole Tempest

Eric d'Arbeloff, producer of independent films, must decide between two offers for distribution of his new movie, "Trick." The case tracks the assembly of resources and the effects of technological change in the film business. View Details

Keywords: Disruptive Innovation; Decision Choices and Conditions; Distribution; Technological Innovation; Change Management; Entrepreneurship; Film Entertainment; Entertainment and Recreation Industry

Find at Harvard

Web

Courses by Title - Course Catalog

Advanced Business Plans for Innovating in Health Care General Management, Technology & Operations Management Regina Herzlinger , Ben Creo Spring 2026 Q3Q4 3.0 Field Course: Business Plans for View Details

March 1997 (Revised October 2017)
Case

Hospital Equipment Corporation

By: Clayton M. Christensen and Rory McDonald

Hospital Equipment Corp. is a very successful maker of hospital beds. Due to outstanding performance in new product development, it grew to dominate its primary market and is searching for other opportunities to grow through new product development. It discovers that... View Details

Keywords: Growth and Development Strategy; Innovation and Management; Opportunities; Business Processes; Product Development; Technological Innovation; Expansion; Markets; Problems and Challenges; Medical Devices and Supplies Industry; United States

November 1995
Teaching Note

Rattling SABRE: New Ways to Compete on Information TN

By: Lynda M. Applegate

Teaching Note for Harvard Business Review article (90307). View Details

Keywords: Information Technology; Management Analysis, Tools, and Techniques; Competitive Advantage; Technological Innovation

September 2001 (Revised October 2001)
Case

Priceline.com v. Microsoft (A)

Describes Priceline's patent of its "reverse auction" pricing mechanism, its discussions with Microsoft regarding Microsoft's license of the patent for its Expedia service, Microsoft's subsequent use of the technology without a license, and Priceline's decision whether... View Details

Keywords: Entrepreneurship; Technological Innovation; Patents; Rights; Business or Company Management; Strategy; Software; Information Technology Industry

05 Dec 2011
Research & Ideas

It’s Alive! Business Scholars Turn to Experimental Research

whether people will let him cut in line at the airport for a $10 bribe. These experiments are proving integral in learning not only what makes people tick but also how that matters for business. "Over the last decade, scholars and View Details

Keywords: by Carmen Nobel

11 Aug 2014
News

The First Five Years: Melissa Fensterstock (MBA 2012)

it worked. "We saw an opportunity to bring the fragrance to the United States and to create a new innovative category—a fragrance with a function for the outdoor-chic lifestyle. Once we tracked down our supplier, we learned that the... View Details

01 Mar 2013
News

Opening the Door

For her innovative research and outspoken advocacy of US health-care reform, Professor Regina Herzlinger is known in some media circles as "the godmother of consumer-driven health care." At HBS, she holds the distinction of being the... View Details

Keywords: Deborah Blagg; Management; Management; Management; Management; Management

02 Feb 2004
Research & Ideas

Mapping Your Corporate Strategy

structure for meetings where managers can quickly see which aspects of their strategy are succeeding and where they are falling short. The causal relationships enable managers to test whether the theory of... View Details

Keywords: by Martha Lagace

Dec 01 2020
Testimonial

Participants Share the Experience of a Virtual GMP

01 Dec 2000
News

Core Values Keep Airline Flying High

Amidst Change: A Conversation with Southwest Airlines' Top Management Team," a new working paper written by HBS assistant professor Jody Hoffer Gittell, MIT professor R. John Hansman, and MIT doctoral student Anne E. Dunning. The... View Details

Keywords: Margie Kelley; Air Transportation; Transportation

Apr 25 2018
Testimonial

Daring to Make a Difference

December 2012 (Revised April 2025)
Case

AmTran Technology Ltd.

By: Willy Shih, Jyun-Cheng Wang and Karen E. Robinson

As an original design manufacturer (ODM) of television sets and leading supplier to Vizio, a market leader in the U.S. for LCD flat panel TVs, AmTran Technology Ltd. uses what founder Alpha Wu describes as a "WE" model in which western companies perform sales,... View Details

14 Nov 2024
News

How the Insurance Industry Can Weather the Storms

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Liberty Mutual CEO Tim Sweeney (MBA 1991) says that 2012 was the year that climate change started really showing up on the balance sheet. “This is a horrible... View Details

May 2002
Case

Mellon Investor Services

By: Thomas J. DeLong

James Aramanda, head of Mellon Investor Services, must decide how to change the focus of his business. He works with consultants to create a change strategy to enhance a business that is already doing well. Will he be able to interest his professionals in changing the... View Details

Keywords: Organizational Change and Adaptation; Change Management; Innovation Leadership; Growth and Development Strategy; Business Strategy; Management Teams; Financial Services Industry; Insurance Industry; United States

September 2013 (Revised November 2015)
Case

Living Proof: Are We a Technology Company or a Beauty Company?

By: Willy Shih

Jon Flint came up with the idea of a science-based beauty company while talking with his hairdresser about the problems with typical hair and skin care products. Together with a small team that included Professor Robert Langer of MIT, he committed to assemble a team... View Details

July 2013
Case

Novozymes: Establishing the Cellulosic Ethanol Value Chain

By: Willy Shih and Sen Chai

As the world's largest producer of industrial enzymes, Novozymes had invested heavily for many years to bio-engineer enzymes that could break down cellulose into fermentable sugar. In 2010, the company had launched what it thought would become a breakthrough product... View Details