Publications

February 1998
Teaching Note

Starlite Corporation TN

By: Kathleen L. McGinn, Julia Morgan and Katherine Lawrence

Teaching Note for (9-396-351)--(9-396-356). View Details

Keywords: Negotiation Participants; Negotiation; Learning; Cost; Employees

November 1995
Case

Transformation of Pratt & Whitney North Haven (D)

By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone

Because of conflicts between the vapor coat and pack coat cells over the decision to purchase new grit blast equipment, Business Unit Manager Tom Hutton has decided to form a second capital purchase team that will represent the pack coat cell. Meanwhile, the first... View Details

Keywords: Decisions; Capital; Employees; Organizational Culture

June 2020
Case

MOD Pizza: A Winning Recipe? (Abridged)

By: Boris Groysberg, John D. Vaughan and Matthew Preble

This is an abridged version of “MOD Pizza: A Winning Recipe?” HBS Case No. 416-004. Scott and Ally Svenson, the founders of MOD Pizza, had to make a number of decisions in planning how to scale their small company. They wanted to grow MOD from 45 stores as of May 2015... View Details

Keywords: Entrepreneurship; Employees; Employee Relationship Management; Selection and Staffing; Leadership; Growth and Development Strategy; Marketing; Service Delivery; Organizational Culture; Corporate Social Responsibility and Impact; Mission and Purpose; Service Industry; Food and Beverage Industry; United States

November 1992
Case

Process Control at Polaroid (B)

By: H. Kent Bowen and Steven C. Wheelwright

The plant manager of a film production operation wants to create and implement a new approach to quality within the next 12 months. Issues of personnel (and their roles), production processes (and their control), and quality standards must be addressed. View Details

Keywords: Employee Relationship Management; Job Design and Levels; Management Practices and Processes; Production; Quality; Mathematical Methods

June 20, 2023
Article

Cautious Adoption of AI Can Create Positive Company Culture

By: Joseph Pacelli and Jonas Heese

Keywords: AI and Machine Learning; Organizational Culture; Employees

Read Now

January 2011
Case

Exit Strategy (A)

By: Clayton S. Rose and Justine Kelly Lelchuk

Jeff Brown wondered whether now was the right time to call his boss, and friend, Bernard Tubiana. Brown was a rising star at Deloitte Consulting and three weeks into an important project for Aflac. He was about to receive an offer from Aflac's major competitor,... View Details

Keywords: Decisions; Ethics; Employees; Resignation and Termination; Service Industry

February 1998
Case

Human Element in Marketing Strategy,The: A Look at the Creative and Subjective Side

By: Das Narayandas and Gerald Zaltman

Explores the human element in formulating marketing strategy. A rewritten version of an earlier note. Includes color exhibits. View Details

Keywords: Employees; Marketing Strategy; Creativity; Perspective

November 1990 (Revised November 1991)
Case

Apple Computer (A): Industry, Strategy, and Organization

Explores how the human resource (HR) function at Apple Computer can best support the company's strategy. Provides an overview of the company's history, industry, competitive position, strategy, and organization. Written at a time when the company faces a very... View Details

Keywords: Attitudes; Organizational Culture; Employees; Business Strategy; Computer Industry; United States

August 1995 (Revised May 2008)
Teaching Note

Jensen Shoes (TN)

By: James I. Cash Jr. and Mary C. Gentile

Teaching Note for (9-395-120) and (9-395-121). View Details

Keywords: Perception; Race; Groups and Teams; Employees; Apparel and Accessories Industry

16 Oct 2007
First Look

First Look: October 16, 2007

disclosed by a social rating agency, we find empirical evidence that supports our hypotheses. We present implications for theory and public policy. Download paper: http://www.hbs.edu/research/pdf/08-025.pdf Cases & Course MaterialsCompensating Family View Details

Keywords: Sean Silverthorne

31 Mar 2023
Blog Post

Bring your authentic self to work: Advice from HBS alumni

Mentors can also be found within your organization. “I was introduced to older LGBTQ+ employees at the firm,” shared John Davis (MBA 2020). “Being exposed to these individuals made it easier for me to live my life authentically at the... View Details

Keywords: All Industries

October 2003 (Revised October 2003)
Teaching Note

Electric Maze Exercise, The (TN)

By: Amy C. Edmondson and Hanna Rodriguez-Farrar

Teaching Note for (9-604-046). View Details

Keywords: Learning; Problems and Challenges; Social Psychology; Employees

summer 1986
Article

Salesforce Compensation Plans in Environments with Asymmetric Information

By: R. Lal and Richard Staelin

Keywords: Employees; Sales; Compensation and Benefits; Information

Find at Harvard

28 May 2012
Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

Associates. A social responsibility strategy should fulfill two goals: create a positive social impact, and enhance the company's brand, reputation, employee morale, and/or its bottom line, Rangan says. "But it does not have to be totally... View Details

Keywords: by Dina Gerdeman

December 2010 (Revised September 2014)
Background Note

Layoffs: Effects on Key Stakeholders

By: Sandra J. Sucher, Elana Sara Green, David Alberto Rosales and Susan J. Winterberg

From 2004-2009, almost 40,000 mass layoffs occurred in the US, representing over 7 million workers. This note describes the effects of layoffs on employees, firms, and communities. View Details

Keywords: Restructuring; Decisions; Employees; Resignation and Termination; Business and Stakeholder Relations; United States