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  • All HBS Web  (7,921)
    • People  (9)
    • News  (1,433)
    • Research  (5,733)
    • Events  (20)
    • Multimedia  (9)
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  • September 2021
  • Case

Vignettes on Professional Service Firm Governance

By: David G. Fubini, Suraj Srinivasan and Li-Kuan Ni
The two vignettes within “Vignettes on Professional Service Firm Governance” (HBS No. 122-024) present various issues relating to governance in professional service firms (“PSFs”). In the first, the Managing Director of a U.S. consulting firm contemplates whether to... View Details
Keywords: Consulting Firms; Professional Services; Board Of Directors; Professional Service; Global Firm; Executive Leadership; Globalized Firms and Management; Private Equity; Governing and Advisory Boards; Global Strategy; Corporate Governance; Governance Controls; Leadership Development; Leading Change; Emerging Markets; Strategic Planning; Partners and Partnerships; Service Industry; United States; India
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Fubini, David G., Suraj Srinivasan, and Li-Kuan Ni. "Vignettes on Professional Service Firm Governance." Harvard Business School Case 122-024, September 2021.
  • September 2020 (Revised November 2020)
  • Case

PDS: Ring-Fencing the Ranch

By: Dennis Campbell, Tarun Khanna and Kerry Herman
Pallak Seth, Group CEO of PDS Multinational Fashions, is contemplating options to bring better collaboration across his global apparel supply chain platform. PDS, a group of 50-plus subsidiary companies, each led by its own CEO and with different apparel industry... View Details
Keywords: Collaboration; Supply Chain Management; Performance; Partners and Partnerships; Employee Stock Ownership Plan; Apparel and Accessories Industry
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Campbell, Dennis, Tarun Khanna, and Kerry Herman. "PDS: Ring-Fencing the Ranch." Harvard Business School Case 721-361, September 2020. (Revised November 2020.)
  • 14 Mar 2023
  • In Practice

What Does the Failure of Silicon Valley Bank Say About the State of Finance?

crisis—and was the second-biggest to fail ever. Analysts say SVB was largely unprepared for the Federal Reserve’s aggressive interest rate increases, which shrank the value of its investments. As word spread quickly online that the bank could be in trouble last week,... View Details
Keywords: by Dina Gerdeman; Financial Services; Banking
  • 16 Jul 2018
  • Blog Post

3 Key Take-a-Ways From My Summer at Zalando

I am now on the halfway point of my internship and I would like to use this post to share three of the most relevant experiences I have had in the last few weeks at Zalando. 1. Management Board speaks about Diversity As I mentioned on my... View Details
Keywords: Consumer Products / Retail
  • 08 Jul 2025
  • Blog Post

In-Office, Remote, or Hybrid: Strategies for Success

While many employees find themselves back in the office a great deal of the time, remote and hybrid work remain defining features of the modern workplace. Whether you work from home full-time or split your week between home and the office, success depends on... View Details
  • 03 Aug 2017
  • Blog Post

“I Can Acquire Important Skills, But Also Gain the Big Picture Perspective of a Founder.”

Sometimes inspiration does come from the likeliest places. For Rahil Mehrotra, MBA 2018, it emerged from a combination of HBS courses and experiences: The Entrepreneurial Manager (TEM) course, the winter break Startup Boot Camp program,... View Details
Keywords: Entrepreneurship
  • January 2017
  • Supplement

Hello Alfred: Come Home Happy — Operating the Business Model Exercise

By: Joseph B. Fuller and Christopher Payton
On a mission to "automate the on-demand economy," Harvard Business School classmates Marcela Sapone and Jessica Beck launched Hello Alfred in 2013 to provide subscribers with an "Alfred" to complete various chores for a monthly fee. In early 2016, the company has built... View Details
Keywords: Growth and Development Strategy; Internet and the Web; Business Startups; Service Operations; Service Industry; New York (city, NY); Boston
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Fuller, Joseph B., and Christopher Payton. "Hello Alfred: Come Home Happy — Operating the Business Model Exercise." Harvard Business School Spreadsheet Supplement 317-705, January 2017.
  • TeachingInterests

Strategy Execution

By: Dennis Campbell

This course takes strategy as given and teaches what students need to know to execute and win in highly competitive markets. Using fundamental building blocks based on accountability systems and structures, this course is divided into seven modules:

1.... View Details

  • March 2008 (Revised August 2009)
  • Case

Linden Lab: Opening Second Life

By: Thomas R. Eisenmann and Alison Berkley Wagonfeld
In early 2008, managers in Linden Lab, creator of the virtual world Second Life, faced decisions about the company's strategy. Despite profound initial skepticism about demand for a user-generated virtual world that was not a traditional game, Second Life had achieved... View Details
Keywords: Business Growth and Maturation; Decision Choices and Conditions; Entrepreneurship; Growth and Development Strategy; Open Source Distribution; Partners and Partnerships; Software
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Eisenmann, Thomas R., and Alison Berkley Wagonfeld. "Linden Lab: Opening Second Life." Harvard Business School Case 808-114, March 2008. (Revised August 2009.)
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

scrutiny. Time to manage your own professional image before others do it for you. An interview with professor Laura Morgan Roberts. 2. The Seven Things That Surprise New CEOs In the newly released book On Competition, professor Michael E.... View Details
Keywords: by Staff
  • 23 Jan 2024
  • Book

More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World

that creates surprisingly flexible value. NFTs can turn images into event tickets, and event tickets into brand anchors. They will usher in the next generation of customer loyalty programs, creating structures that benefit both businesses... View Details
Keywords: by Dina Gerdeman; Information Technology; Technology; Financial Services
  • 15 Oct 2013
  • First Look

First Look: October 15

quality rating is more likely. So we find evidence that World Bank project quality suffers as a consequence of political influence only when the recipient country is economically vulnerable in the first place. Publisher's link: http://ftp.iza.org/dp4820.pdf August 2013... View Details
Keywords: Sean Silverthorne
  • Web

Health Care - Faculty & Research

technology company, including in-store grocery technology and expanding partnerships across the grocery sector. Keywords: Change Management ; Transformation ; Customers ; Food ; Health ; Working Conditions ;... View Details
  • Article

The Dark Side of Strategic Alliances: Lessons from Volvo-Renault

By: Robert Bruner and Robert Spekman
This article explores sources of failure in strategic alliances drawing on field research into one of the most prominent alliance collapses in recent years. The alliance of Volvo and Renault married the two largest enterprises in their respective countries for economic... View Details
Keywords: Business or Company Management; Alliances; Failure; Auto Industry; Europe
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Bruner, Robert, and Robert Spekman. "The Dark Side of Strategic Alliances: Lessons from Volvo-Renault." European Management Journal 16, no. 2 (April 1998): 136–150.
  • 2022
  • Working Paper

Capitalism and Global Governance in Business History: A Roundtable Discussion

By: Sabine Pitteloud, Grace Ballor, Patricia Clavin, Nicolás M. Perrone, Neil Rollings and Quinn Slobodian
This working paper brings together a diverse group of scholars to discuss the historiography of capitalism, business history and global governance and lay the foundations for further research in this area. Grace Ballor and Sabine Pitteloud open the discussion with a... View Details
Keywords: Capitalism; Business History; Multinational Corporation; Business And Government Relations; Business And Society; Business And The Environment; International Relations; Regulation; Business Interest Association; Lobbying; Private Governance; State-business Relations; Political Risk; Neo-Liberalism; Governance; Globalized Firms and Management; Government and Politics
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Pitteloud, Sabine, Grace Ballor, Patricia Clavin, Nicolás M. Perrone, Neil Rollings, and Quinn Slobodian. "Capitalism and Global Governance in Business History: A Roundtable Discussion." Harvard Business School Working Paper, No. 22-081, June 2022.
  • September 26, 2022
  • Article

Is Your Family Office Built for the Future?

By: Josh Baron and Rob Lachenauer
Family offices can provide a number of benefits, including privacy, customization, and having your own team to handle a wide range of services, such as guiding family philanthropy, managing shared properties, or even managing household help. Successful principals in... View Details
Keywords: Business Offices; Family and Family Relationships
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Baron, Josh, and Rob Lachenauer. "Is Your Family Office Built for the Future?" Harvard Business Review (website) (September 26, 2022).
  • August 2006
  • Background Note

Analyzing Work Groups

By: Linda A. Hill and Michel Anteby
Work groups are the building blocks of organizations. They are found in all areas of an organization, from research and development to customer service, and at all levels, from the executive suite to the factory floor. Some are incredibly successful, while others are... View Details
Keywords: Framework; Leadership Style; Service Operations; Organizational Culture; Performance Effectiveness; Groups and Teams; Research and Development; Behavior
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Hill, Linda A., and Michel Anteby. "Analyzing Work Groups." Harvard Business School Background Note 407-032, August 2006.
  • Web

Case Research & Writing Group - Faculty & Research

appropriate. Strong writing and academic research skills, as well as excellent analytical, communications, and interviewing skills. Understanding of current management and business issues. Flexibility, adaptability, and the ability to... View Details
  • Profile

Pam Chan

Pam Chan began her career in consumer products, starting with one of the biggest CPG companies in the world, Procter and Gamble. "In school, I knew I wanted to be a marketer involved in brand management and product design," she... View Details
Keywords: CPG; Tech
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

find that, on average, employee turnover is associated with decreased performance, as measured by profit margin and customer service. The effect of turnover on performance, however, is mitigated by the nature of View Details
Keywords: Martha Lagace
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