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  • 27 Sep 2004
  • Research & Ideas

How Leaders Build Winning Streaks

Airlines' daily operations meetings and multiple voicemail updates, or the North Carolina women's soccer team. With many facts on the table and many communication channels... View Details
Keywords: by Rosabeth Moss Kanter
  • 18 Nov 2002
  • Research & Ideas

Enterprising Women—a History

Madame C. J. Walker is an example of an entrepreneur who took advantage of industrial change, Koehn said. Walker, a creator of hair care products, built a brand and brought it to market. But she needed the creation of the railroad View Details
Keywords: by Laura Linard
  • 2021
  • Working Paper

Assessing the Strength of Network Effects in Social Network Platforms

By: Marco Iansiti
Network effects have risen to the forefront of platform competition discussions (e.g. the House Judiciary investigation of competition in digital markets, claiming that Facebook, for example, is entrenched due to strong network effects and high switching costs). While... View Details
Keywords: Social Networks; Platform Competition; Network Effects; Competition; Social Media; Digital Platforms
Citation
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Iansiti, Marco. "Assessing the Strength of Network Effects in Social Network Platforms." Harvard Business School Working Paper, No. 21-086, February 2021.
  • 25 Sep 2006
  • Research & Ideas

How Software Platforms Revolutionize Business

relevant management skills are: Knowing the community and being able to identify and attract the third-party producers who can build the most valuable innovations. Knowing how... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • March 20, 2023
  • Editorial

Can Twitter Be a Force for Good? Social Media Helps Curb Corporate Misconduct

By: Jonas Heese and Joseph Pacelli
Keywords: Social Media; Corporate Accountability
Citation
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Heese, Jonas, and Joseph Pacelli. "Can Twitter Be a Force for Good? Social Media Helps Curb Corporate Misconduct." Promarket (March 20, 2023).
  • 24 Nov 2009
  • First Look

First Look: Nov. 24

  Working PapersWalking the Talk in Multiparty Bargaining: An Experimental Investigation Authors:Kathleen L. McGinn, Katherine L. Milkman, and Markus Nöth Abstract We study the framing effects of View Details
Keywords: Martha Lagace
  • November 1999 (Revised June 2006)
  • Case

DLJdirect: "Putting Our Reputation Online"

By: Thomas R. Eisenmann and Gillian Morris
Online broker DLJdirect faced two decisions during the fall of 1999: what customer segments should it target and how much should it spend on marketing? Unlike its competitors, who focused either on day traders or more mainstream investors, DLJdirect differentiated its... View Details
Keywords: Marketing Strategy; Marketing Communications; Competitive Strategy; Decision Choices and Conditions; Investment; Cost Management; Business Plan; Research and Development; Customers; Budgets and Budgeting; Online Advertising; Internet; Financial Services Industry
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Eisenmann, Thomas R., and Gillian Morris. DLJdirect: "Putting Our Reputation Online". Harvard Business School Case 800-164, November 1999. (Revised June 2006.)
  • 12 Apr 2011
  • First Look

First Look: April 12

Business School Case ###-### Can an online discussion forum supply insight into the evolution of brand meaning? In 2003 Porsche launched a sport utility vehicle, dividing Porsche purists from newcomers to the brand. Vocal members of online View Details
Keywords: Sean Silverthorne
  • 08 Sep 2003
  • Research & Ideas

A Bold Proposal for Investment Reform

out of the rut we're currently in, both the suppliers and those demanding information have to be willing to consider radical ideas in terms of reform. What radical measures should the investor community or... View Details
Keywords: by Ann Cullen; Financial Services
  • 04 Aug 2006
  • What Do You Think?

What Happens When the Economics of Scarcity Meets the Economics of Abundance?

you think? Original Article An entire generation brought up to regard many things in life—including communication and most intellectual property—as limitless and free is coming... View Details
Keywords: by James Heskett
  • 21 Feb 2007
  • Op-Ed

What a U.N. Partnership with Big Business Could Accomplish

insufficient. Fulfillment of community needs such as clean air and human rights is every bit as important. This concept offers multinationals a mechanism to do well with minimum risk View Details
Keywords: by George C. Lodge & Craig Wilson
  • 11 Mar 2001
  • Research & Ideas

Digital Designs on the Inner City

and projector into the churches, community centers, and schools of Harlem to show residents the goods and services available on the Internet.... View Details
Keywords: by Dina Gerdeman
  • 06 Aug 2007
  • Research & Ideas

High Hills, Deep Poverty: Explaining Civil War in Nepal

diversity (can people communicate or not?) and caste diversity (how much do some people want to keep away from other people?). About 90 percent of the population in Nepal is Hindu, but within Hindu society... View Details
Keywords: by Martha Lagace
  • 09 Jun 2003
  • Research & Ideas

The Challenge of the Multi-site Nonprofit

are: A multi-site nonprofit's value proposition must be real, and consistently communicated externally and internally. Strong unit autonomy and... View Details
Keywords: by Sean Silverthorne
  • 15 Apr 2002
  • Research & Ideas

In the Virtual Dressing Room Returns Are A Real Problem

decision-making process—color, feel, and fit—are difficult, if not impossible, to communicate "virtually." Moreover, unlike books, music, and consumer electronics,... View Details
Keywords: by Jan Hammond & Kristin Kohler; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 08 Dec 2009
  • First Look

First Look: Dec. 8

innovations by single user individuals or firms and open collaborative innovation projects. We analyze the design costs and architectures and View Details
Keywords: Martha Lagace
  • 04 Apr 2000
  • Research & Ideas

The Right Way to Restructure Conglomerates in Emerging Markets

More fundamentally, though, breaking up these mammoth organizations could reduce their gross inefficiencies and promote greater entrepreneurship. Implicitly or explicitly, then, the Western financial View Details
Keywords: by Tarun Khanna & Krishna Palepu
  • 02 Aug 2021
  • What Do You Think?

Can Companies with Remote Management Succeed?

each year for team-building events, and the support of the latest and best communications technology. Just how large an organization can get while still being managed remotely... View Details
Keywords: by James Heskett
  • 26 May 2003
  • Research & Ideas

What Your Competition is Telling You

guys in any industry are bigger than General Motors, yet that company is benefiting from its competitors in marketing its OnStar navigation and communication system. "Why would GM license OnStar to... View Details
Keywords: by David Stauffer
  • 17 May 2011
  • First Look

First Look: May 17

PatientsLikeMe: An Online Community of Patients Sunil Gupta and Jason RiisHarvard Business School Case 511-093 PatientsLikeMe (PLM) is an online community where patients share... View Details
Keywords: Sean Silverthorne
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