Publications

1997
Chapter

Organizing and Leading 'Heavyweight' Development Teams

By: K. B. Clark and S. C. Wheelwright

Keywords: Groups and Teams; Leadership; Organizational Design

January 1997 (Revised November 1997)
Case

Fojtasek Companies and Heritage Partners, The: March 1995

By: Samuel L. Hayes III and Josh Lerner

The Fojtasek Companies, a family business, faces several financing choices to address generational succession issues. Several buyouts have expressed interest in acquiring the firm outright; an investment bank has proposed a leveraged recapitalization; and a private... View Details

Keywords: Family Ownership; Financing and Loans; Private Equity; Mergers and Acquisitions; Investment Banking; Partners and Partnerships; Management Succession; Capital Structure; Financial Strategy

January 1997 (Revised August 2007)
Case

Computron, Inc. (2006)

By: John A. Quelch

In July 1996, Mr. Thomas Zimmermann, European Manager of Computron, must select a price for a new computer for his largest customer. A rewritten version of an earlier case. View Details

Keywords: Customer Relationship Management; Price; Product; Europe

1997
Simulation

Managing Customers For Profits - Interactive CD-ROM Simulation

By: N. Narayandas and Steve Peterson

Keywords: Customer Relationship Management; Profit

January 1997
Article

The Effect of Multiple Anchors on Anchoring Individual and Group Judgment

By: James K. Sebenius and Glen Whyte

Keywords: Groups and Teams; Judgments; Agreements and Arrangements

January 1997
Article

The Internet, Intel and the Vigilante Stakeholder

By: Joseph L. Badaracco Jr.

Keywords: Internet and the Web; Information Infrastructure; Business and Stakeholder Relations

1997
Chapter

Toward a New Conception of the Environment-Competitiveness Relationship

By: Michael E. Porter and Claas van der Linde

Keywords: Natural Environment; Competition; Innovation and Invention

December 1996
Supplement

Cleveland Turnaround: Leadership in Action

By: James E. Austin, Jaan Elias and Andrea L Strimling

Consists of three separate parts. Part 1, The Cleveland Turnaround, describes Cleveland's decline until its bankruptcy in 1978. This is followed by the remedial actions taken by community leaders, starting with the election of a new mayor, the formation of new... View Details

Keywords: Leading Change; Business Cycles; Development Economics; Urban Development; Social Issues; Business and Community Relations; Cleveland

December 1996
Article

Can Computers Be Teammates? Affiliation and Social Identity Effects in Human-computer Interaction

By: C. I. Nass, B. J. Fogg and Y. Moon

Keywords: Groups and Teams; Identity

December 1996
Article

Intergroup Negotiations: The Effects of Negotiating Teams

By: J. Polzer

Keywords: Negotiation; Groups and Teams

November 1996
Case

Del Webb Corporation (B), The

By: Jay W. Lorsch and Samanta Graff

On November 16, 1987, the Del Webb board appointed Phil Dion chairman and CEO. This case outlines the development and implementation of a strategy to focus exclusively on real estate development and to liquidate all other assets. Discusses the appointment of two new... View Details

Keywords: Crisis Management; Management Succession; Strategic Planning; Governing and Advisory Boards; Business and Shareholder Relations; Conflict of Interests; Real Estate Industry

November 1996 (Revised March 2001)
Case

Sime Darby Berhad (A): 1995

By: Tarun Khanna, Michael Y. Yoshino and Danielle J. Melito

Sime Darby is one of South Asia's largest regional conglomerates. In 1995, it is contemplating entry into the fast-growing financial services sector in Malaysia through the acquisition of a Malaysian bank. This is in keeping with its activities mirroring those of the... View Details

Keywords: Acquisition; Business Conglomerates; Economy; Capital Markets; Emerging Markets; Business and Government Relations; Corporate Strategy; Value Creation; Financial Services Industry; Malaysia

October 1996 (Revised April 1997)
Case

Tweeter etc.

By: John T. Gourville and George Wu

In the early 1990s, Tweeter etc., a small regional retailer of higher-end audio and video equipment, faced increasing competitive pricing pressures from several large regional and national consumer electronics chains. In response, in 1993, they introduced "Automatic... View Details

Keywords: Advertising; Customer Focus and Relationships; Price; Market Entry and Exit; Supply Chain Management; Competition; Electronics Industry; Retail Industry

October 1996 (Revised May 2011)
Module Note

Venture Capital and Private Equity: Module II

By: Josh Lerner, G. Felda Hardymon and Ann Leamon

Provides an overview of a module that focuses on the interaction between private equity investors and the firms they finance. View Details

Keywords: Business Ventures; Venture Capital; Private Equity; Financing and Loans; Investment; Business and Stakeholder Relations

1996
Chapter

The LBO Association as a Relational Investing Regime: Clinical Evidence From Clayton, Dubilier & Rice, Inc.

By: Timothy A. Luehrman and W. Carl Kester

Keywords: Leveraged Buyouts; Alliances; Investment

October 1996
Background Note

Building Effective One-on-One Work Relationships

By: Linda A. Hill

Addresses how to build effective one-on-one work relationships. Spells out the importance of analyzing your network and understanding on whom you are dependent. Also provides some criteria for assessing the quality of your relationships. Finally, it discusses how to... View Details

Keywords: Performance Effectiveness; Quality; Networks; Conflict and Resolution

October 1996
Case

American China Enterprises

By: Ray A. Goldberg and Mollie H. Carter

Keywords: Multinational Firms and Management; Competition; Business and Government Relations

October 1996 (Revised May 2001)
Case

Cantuga Farmworkers Clinic (A)

By: James E. Austin and Catherine Overholt

The board of directors of a rural health clinic fires its executive director. The case elaborates the evolution and progress of the clinic under this director during a period of growth and a changing health care environment. Factors contributing to and questioning the... View Details

Keywords: Health Care and Treatment; Resignation and Termination; Managerial Roles; Organizational Change and Adaptation; Performance Evaluation; Problems and Challenges; Rank and Position; Social Enterprise; Health Industry

October 1996 (Revised January 1997)
Case

Mt. Auburn Hospital

By: F. Warren McFarlan and Jaan Elias

In December of 1993, two of Boston's largest and best known hospitals, Massachusetts General and Brigham and Women's, announced that they were setting aside their historic rivalry to form an alliance and build a regional health network. The announcement set off a wave... View Details

Keywords: Health Care and Treatment; Negotiation Offer; Alliances; Networks; Social Enterprise; Horizontal Integration; Health Industry; Boston