Publications

03 Mar 2017
News

Big Blue’s Big Bet

mistakes, and all the while they fed it books, dictionaries, the Bible, encyclopedias, everything. They tested it, endlessly, reinforcing the methods that had led to correct answers and amending the mistakes, which meant tweaking the algorithms View Details

Keywords: Paul Kix; illustrations by Dan Page

18 Apr 2022
News

Book Smart

library—and no one was particularly keen on using it. The books, the guide informed Risher, came by boat, were often well out of date, and were of little interest to the children. So one day the building had been locked, and the key had... View Details

February 2011 (Revised December 2014)
Case

RentJuice

By: Thomas Eisenmann and Liz Kind

RentJuice, founded in mid-2008, provided a subscription software service—sold via phone and live online webinars—that allowed real estate professionals like brokers and agents to manage and market rental listings, communicate with clients, and complete transaction... View Details

Keywords: Renting or Rental; Product Launch; Applications and Software; Property; Business Startups; Salesforce Management; Product Marketing; Information Technology Industry; Information Technology Industry

April 1982
Case

Mark Twain Bancshares, Inc.--1980 (A)

By: F. Warren McFarlan and Gregory L. Parsons

Keywords: Information Management; Information Technology; Banking Industry

Find at Harvard

01 Jun 2000
News

Networked Computers behind IT Payoff

Investments in information technology (IT) are finally beginning to pay off, thanks to the era of the networked computer. So says HBS assistant professor Andrew P. McAfee in an article published in last... View Details

October 2001 (Revised January 2002)
Case

Philipp Justus at eBay Germany (A)

By: Linda A. Hill and Maria Farkas

A week after becoming country manager of eBay's recently acquired German auction site, Philipp Justus must steer the company through a massive technical integration with eBay's Web site. Throughout the seven-month project, Justus and his team must master the challenge... View Details

Keywords: Organizational Design; Leadership; Internet and the Web; Globalized Firms and Management; Mergers and Acquisitions; Managerial Roles; Management Teams; Management Practices and Processes; Auctions; Information Technology Industry; Information Technology Industry; Germany

01 Sep 2012
News

Curb Your Smartphone Habit

much bigger, which is the amount of time we are “on”—meaning at work or monitoring work remotely. Workaholics are nothing new in the managerial ranks, but technology has made a 24/7 connection to work the norm for many more people than... View Details

Keywords: Deborah Blagg; smartphones; Information; Information; Information; Information

01 Mar 2012
News

The Accidental Innovator

What’s the secret to the success of the videos? I try not to talk down or be judgmental, I’m not staring over your shoulder making you nervous. I remain off camera—the less distraction the better—so it’s just my voice-over, informal and... View Details

Keywords: Garry Emmons; Information; Information; Information; Information

October 2012 (Revised August 2013)
Case

Global Unichip Corporation (A)

By: Willy Shih and Chen-Fu Chien

Global Unichip Corporation (GUC) is a design services company that acts as a front-end to TSMC, the world's largest semiconductor foundry. In so doing, it masked the complexity of the latest process technologies, and reduced the entry barriers for small firms to... View Details

May 2003
Article

Managing the Sources of Uncertainty: Matching Process and Context in Software Development

By: Alan MacCormack and Roberto Verganti

Keywords: Management; Risk and Uncertainty; Applications and Software; Research and Development; Technology Industry

Find at Harvard

01 Jun 2004
News

Alumni Clubs Click with New Web Services

he says. For the club, the ability to put its membership directory online has saved the time and expense of producing a paper version. The Harris technology will also benefit groups like the HBS African-American Alumni Association, whose... View Details

Keywords: Margie Kelley; alumni groups; website; Colleges, Universities, and Professional Schools; Educational Services

October 2019 (Revised January 2020)
Background Note

Evolution of the Drone Industry

By: Rory McDonald, Andy Wu, Emilie Billaud and Ryan Bayer

This note focuses on the development of the drone industry in recent years and provides insights on the drone technology, regulations, applications, market size, top players, and ecosystem. This note was written in conjunction with the case study “Parrot: Navigating... View Details

Keywords: Drones; Information Technology; Disruption; Strategy; Entrepreneurship; Engineering; Product Development; Technology Industry; Asia; Europe; North America; United States

January 2007 (Revised December 2007)
Case

Digital China Holdings Limited: Managing the Transition from a Product-oriented to a Service-oriented Company

By: F. Warren McFarlan, Guoqing Chen, Kai Reimers and Xunhua Guo

Digital China is the largest Chinese independent systems integrator (IBM and HP are larger). Describes their history and their current strategy and invites the student to advise them as to how they should continue to grow in the future. This is the closest China... View Details

Keywords: History; Information Technology; Service Operations; Growth and Development Strategy; Technology Industry; China

01 Oct 2001
News

Ready for Takeoff: Web Portal Enters Second Phase

information that will help them throughout their careers, whether they're mulling over the idea of starting a small business or already running a multimillion dollar corporation. "Working Knowledge makes the work done at HBS accessible... View Details

Keywords: Lory Hough; Information; Information; Information; Information

May 2024
Supplement

gWorks (A)

By: Richard S. Ruback and Royce Yudkoff

In January of 2019, Joe Heieck, CEO of gWorks, was deciding whether to proceed with his acquisition of Data Tech, that was a business roughly the same size as gWorks. gWorks, which provided geospatial software to small city and rural county governments, was acquired by... View Details

18 May 2015
News

The First Five Years: Anjali Vaidya (MBA 2010)

and mobile technology in particular, has the potential to be a tremendous tool for empowerment. There are now two billion people across the world with Internet access through handheld touchscreen devices. Cheaper handsets are allowing... View Details

Keywords: Google; Yahoo; Information; Information

02 Apr 2012
Research & Ideas

Do Online Dating Platforms Help Those Who Need Them Most?

Piskorski with information about its members, covering user demographics such as age, gender, height, and body type. The data also included usage patterns—how users learned about one another's profiles, how many profiles they viewed on... View Details

Keywords: by Carmen Nobel; Technology

May 2024
Supplement

gWorks (B)

By: Richard S. Ruback and Royce Yudkoff

In January of 2019, Joe Heieck, CEO of gWorks, was deciding whether to proceed with his acquisition of Data Tech, that was a business roughly the same size as gWorks. gWorks, which provided geospatial software to small city and rural county governments, was acquired by... View Details