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Show Results For
- All HBS Web
(3,657)
- People (13)
- News (504)
- Research (2,870)
- Events (3)
- Multimedia (39)
- Faculty Publications (2,246)
- 05 Jun 2013
- What Do You Think?
Do We Need to Extend ‘No Surprises Management?’
In it, I compared data collected from the offices of a large marketing services firm to which I had been given unusual access. Here are some data from employee engagement studies, human resource reports, and... View Details
Keywords: by James Heskett
- 23 Sep 2014
- First Look
First Look: September 23
hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles, and result in improved allocation of resources through the use of big data, thereby increasing sales productivity. Like many other... View Details
Keywords: Sean Silverthorne
- 21 May 2001
- Research & Ideas
From Tigers to Kaleidoscopes: Thinking About Future Leadership
Instead, leaders should see employees as resources to cultivate through a clearly defined program of support for professional growth, for example, helping to improve their skills and personal satisfaction. Gone, probably forever, is any... View Details
Keywords: by Martha Lagace
- 17 Feb 2015
- News
The First Five Years: Justin Pasquariello (MBA 2010)
and life-skills organization serving foster youth and youth aging out of care). Our discussions about leadership and ethics—in LEAD, LCA, ALD, Managing Human Capital, and the Moral Leader, and outside those classes—are very relevant in my... View Details
Keywords: Health, Social Assistance
- February 2022 (Revised January 2024)
- Supplement
Winning Business at Russell Reynolds (C)
By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
- Career Coach
Fran Davis
Fran has a Ph.D. in Psychology and has worked at Harvard for over 25 years. Over these three decades she has provided career coaching for MBA students, HBS Alumni, and in Executive Education programs and has taught psychology courses (including Positive Psychology aka... View Details
- 08 Mar 2016
- Research & Ideas
Solving an Economic Mystery Surrounding Argentina and Chile
coup against President Allende in 1973, and who is noted equally for structural reforms and human rights abuses. The informational void is by no means unique to these two countries, and this is why Harvard Business School Dean Nitin... View Details
Keywords: by Sean Silverthorne
- 16 Mar 2010
- First Look
First Look: March 16
Managing such a firm in the era of globalization posed enormous challenges. The book covers the company's strategies and provides compelling evidence of its decision making, marketing, brand management, innovation, acquisition strategies, corporate culture, and View Details
Keywords: Martha Lagace
- 23 Jun 2015
- First Look
First Look: June 23, 2015
link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49266 Forthcoming Organizational Behavior and Human Decision Processes The Highest Form of Intelligence: Sarcasm Increases Creativity Through Abstract Thinking for Both Expressers and... View Details
Keywords: Sean Silverthorne
- 02 Oct 2007
- First Look
First Look: October 2, 2007
Inner Angels and Demons: What We Have Learned About Want/Should Conflicts and How That Knowledge Can Help Us Reduce Short-Sighted Decision Making Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract Although observers of View Details
Keywords: Martha Lagace
- 13 Aug 2007
- Research & Ideas
The Dark Side of Trust
established relationships. The managerial challenge is to build trusting relationships without losing sight of outside opportunities. This applies to contexts other than procurement. For example, in human View Details
- 01 Mar 2003
- News
Books
firms weren’t competitive and didn’t take advantage of business opportunities, a void that foreign firms and foreign capital were poised to fill. Political power in China, Huang says, is still skewed toward stateowned enterprises, which endows them with greater View Details
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
and Chrysler combined—and that was true even before GM filed for bankruptcy and Chrysler was merged with Daimler. Retailers should learn from the Big Three's mistakes. Toyota couldn't have beaten them without innovative human View Details
- 10 Jan 2005
- Research & Ideas
How to Put Meaning Back into Leading
leader's willingness to make sure (through design and training) that each individual's positional assignments fit their conception of self and their aspirations. The leader's willingness to commit her own time and organizational resources... View Details
Keywords: by Martha Lagace
- September 2018
- Teaching Note
City Year at 30: Toward Long-Term Impact
By: Rosabeth Moss Kanter and Jonathan Cohen
This teaching note assists in the classroom instruction of the HBS No. 318-089, “City Year at 30: Toward Long-Term Impact.” It offers to instructors a case summary and analysis, along with student preparation questions and a guide for classroom discussion of the case.... View Details
Keywords: Scaling; Education Entrepreneurship; Education; Service Operations; Nonprofit Organizations; Growth and Development Strategy; Performance Efficiency; Resource Allocation; Change Management; Social Entrepreneurship; Middle School Education; Secondary Education; Philanthropy and Charitable Giving; Human Capital; Growth Management; Service Delivery; Organizational Design; Social Enterprise; Poverty; United States
- March 2018 (Revised June 2018)
- Case
City Year at 30: Toward Long-Term Impact
By: Rosabeth Moss Kanter and James Weber
In 2018, City Year was a 30-year-old nonprofit that recruited and organized teams of young-adult “volunteers” (corps teams) to provide a year of citizen service. It had 3,100 corps members serving in 327 schools located in 28 U.S. cities. In its early decades, City... View Details
Keywords: Education; Service Operations; Nonprofit Organizations; Growth and Development Strategy; Performance Efficiency; Resource Allocation; Change Management; Social Entrepreneurship; Middle School Education; Secondary Education; Philanthropy and Charitable Giving; Human Capital; Growth Management; Service Delivery; Organizational Design; Social Enterprise; Poverty; United States
Kanter, Rosabeth Moss, and James Weber. "City Year at 30: Toward Long-Term Impact." Harvard Business School Case 318-089, March 2018. (Revised June 2018.)
- 29 Mar 2016
- First Look
March 29, 2016
how SAP is also using the program to rethink and re-engineer its Human Resource Management policies and processes to make them more inclusive and effective. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 09 Mar 2010
- First Look
First Look: March 9
with a low-cost and very simple operating system. The case explores all aspects of their system (mission, information management, material flows, human resource system, processes, etc.) and the challenges... View Details
Keywords: Martha Lagace
- 10 Nov 2011
- HBS Case
HBS Cases: Making Lincoln Center Cool Again
for up to 36 months. A partial redesign could come in at $360 million and force the orchestra to relocate for up to 30 months. Finally, reducing operating costs could include sharing supplier management, venue rentals, purchasing, and View Details
- 23 Sep 2019
- Blog Post
Distressed Employees? Try Resilience Training
School Assistant Professor Ashley V. Whillans. “We need to stop trying to paint this picture of the perfect employee who never needs help.” Whillans, who studies how people navigate trade-offs between time and money, recently co-wrote a forthcoming article for the... View Details
Keywords: All Industries