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Show Results For
- All HBS Web
(9,627)
- People (41)
- News (3,266)
- Research (4,116)
- Events (42)
- Multimedia (163)
- Faculty Publications (2,882)
- July 2021 (Revised January 2024)
- Case
Fynd
By: Ranjay Gulati, Kairavi Dey and Rachna Tahilyani
Fynd is a fast-growing venture that in 7 years since its founding has become India's largest omnichannel retail company with real-time access to over 9,000 stores' offline inventory. It started as a B2B business supporting retailers who didn’t have an online business,... View Details
- Portrait Project
Uzoma Nwagba
poverty becomes more real than life itself. But I've also been struck even more by the dogged daily sacrifice of strong people—like Mother—who consistently manage to place community above self, even at the price of a tumultuous career,... View Details
- 13 Nov 2013
- Research & Ideas
Should Men’s Products Fear a Woman’s Touch?
products perceived as feminine—especially in cases where men use a particular brand to communicate their own identities. Harvard Business School Senior Lecturer Jill J. Avery calls this phenomenon "gender contamination."... View Details
- 14 Jun 2010
- Research & Ideas
The Hard Work of Measuring Social Impact
Ebrahim cites his research on two NGOs in western India: the Sadguru Water and Development Foundation and the Aga Khan Rural Support Programme. These nonprofits work in hundreds, if not thousands, of rural communities on issues relating... View Details
Keywords: by Julia Hanna
- 25 Sep 2023
- Blog Post
HBS Latino Student Association Spotlight: Ana Barrera (MBA 2024)
related to MBA Admissions, alumni engagement, career development, and more to advocate for and empower the Latino community on campus and beyond. In honor of Hispanic Heritage Month, we asked LASO members to tell us about what being part... View Details
- Web
Beth Clark | About
HarvardWIT+, a community dedicated to advancing marginalized genders in IT across Harvard. Her commitment extends through her involvement in EDUCAUSE , where she serves on the EDUCAUSE Review Advisory Committee (ERAC) and mentors the next... View Details
- Web
Harvard Environmental Centers - Business & Environment
justice—particularly the disproportionate effects on marginalized communities locally and globally. Impact Weighted Accounts The mission of the Impact-Weighted Accounts Project is to drive the creation of financial accounts that reflect a... View Details
- January 2020
- Case
Banorte Móvil: Data-Driven Mobile Growth
By: Ayelet Israeli, Carla Larangeira and Mariana Cal
In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details
Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America
Israeli, Ayelet, Carla Larangeira, and Mariana Cal. "Banorte Móvil: Data-Driven Mobile Growth." Harvard Business School Case 520-068, January 2020.
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
an airplane. “Social media has changed consumers’ expectations with the way they communicate with brands,” says Leslie K. John, Marvin Bower Associate Professor. “I have friends who have had a bad customer experience, and they immediately... View Details
- 18 Nov 2022
- HBS Case
What Does It Take to Safeguard a Legacy in Asset Management?
many of its funds as mid-size. Shifting to a majority mid-sized fund designation might confuse the investment community that now associated Brown Capital with its winning small-company strategy. What’s more, their mid-sized company fund... View Details
- June 2012
- Article
The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control
Using data from embedded participant-observers and a field experiment at the second largest mobile phone factory in the world, located in China, I theorize and test the implications of transparent organizational design on workers' productivity and organizational... View Details
Keywords: Transparency; Privacy; Organizational Learning; Operational Control; Organizational Performance; Chinese Manufacturing; Field Experiment; Rights; Interpersonal Communication; Management Practices and Processes; Ethics; Corporate Disclosure; Performance Productivity; Boundaries; Organizations; Social and Collaborative Networks; Labor and Management Relations; Power and Influence; Manufacturing Industry; China
Bernstein, Ethan S. "The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control." Administrative Science Quarterly 57, no. 2 (June 2012): 181–216.
- Profile
Nika Duan
proximity to some of the most interesting and thoughtful humans across all different backgrounds and experiences. Being part of the HBS community is like Stepping into your own self-discovery journey alongside the most supportive,... View Details
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
strategies, leading them to overinvest in the near term," says Baxter. Senior management can provide valuable top-down guidance here by using three- to five-year strategic plans to define the boundaries of these discussions and then making sure they're clearly... View Details
Keywords: by Loren Gary
- 13 Feb 2006
- Research & Ideas
When Gender Changes the Negotiation
the company instead communicated that compensation would be based on agreed-upon performance indicators and that salaries, bonuses, and promotions could be negotiated annually, differences in compensation would be more likely to reflect... View Details
- Forthcoming
- Article
Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment
By: Shunyuan Zhang and Das Narayandas
We examine how artificial intelligence (AI) affected the productivity of customer service agents and customer sentiment in online interactions. Collaborating with a meal delivery company, we conducted a randomized field experiment that exploited exogenous variation in... View Details
- June 2012
- Article
Pricing to Create Shared Value
By: Marco Bertini and John T. Gourville
Many companies are in competition with their customers to extract as much value as possible from every transaction. Pricing is their weapon of choice, and consumers fight back by rooting out and disseminating pricing policies that seem unfair. The problem is that... View Details
Keywords: Pricing; Marketing Strategy; Price; Customer Focus and Relationships; Customer Relationship Management; Value Creation; Fairness
Bertini, Marco, and John T. Gourville. "Pricing to Create Shared Value." Harvard Business Review 90, no. 6 (June 2012): 96–104.
- September 2008 (Revised August 2009)
- Case
VMware, Inc., 2008
By: David B. Yoffie, Andrei Hagiu and Michael Slind
Paul Maritz took the helm of VMware in July 2008, just as the company confronted a radically new competitive environment. Since its founding in 1998, VMware had been the leading provider of virtualization software. Now it faced the kind of threat that every software... View Details
Keywords: History; Digital Platforms; Competition; Decision Choices and Conditions; Applications and Software; Business Strategy
Yoffie, David B., Andrei Hagiu, and Michael Slind. "VMware, Inc., 2008." Harvard Business School Case 709-435, September 2008. (Revised August 2009.)
- Web
Online Learning Model | HBS Online
Engage in real-world learning with a global community of peers Play Course Platform Introduction Video Harvard Business School Online offers a unique and highly engaging way to learn vital business concepts. Our flexible certificate and... View Details
- 12 Jun 2023
- Blog Post
What Does PRIDE at HBS Mean to You?
build connections with members of the community that I was able to be myself with. Putting on a “straight face” all week while we discussed cases and worked on problem sets could be exhausting; it was with the group from HBS PRIDE that I... View Details
- 06 Jan 2014
- Research & Ideas
Technology Re-Emergence: Creating New Value for Old Innovations
re-emergence. “What this research suggests is that it is possible to prolong the life of some technologies, along with the organizations and communities that support them” Take, for example, the mechanical wristwatch. Swiss watchmakers... View Details