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  • 08 Oct 2013
  • First Look

First Look: October 8

organizations and in the right locations to deliver high-value care. The strategy for moving to a high-value health care delivery system comprises six interdependent components: organizing around patients'... View Details
Keywords: Sean Silverthorne
  • 16 Jan 2007
  • First Look

First Look: January 16, 2007

measurement of reduced form, aggregate sentiment and traces its effects to stock returns. It builds on the two broader and more irrefutable assumptions of behavioral... View Details
Keywords: Martha Lagace
  • 21 May 2001
  • Research & Ideas

From Tigers to Kaleidoscopes: Thinking About Future Leadership

differences as well as their collective identity and goals, she advises. Encourage mutual support as well as confrontation within the group. Focus on the performance at hand in addition to opportunities for... View Details
Keywords: by Martha Lagace
  • 28 Nov 2007
  • Research & Ideas

B2B Branding: Does it Work?

company's stakeholders. Efforts are focused on a single, global corporate brand rather than individual product brands. The payback on marketing expenditures is measured rigorously to the satisfaction of the hard-nosed engineers View Details
Keywords: by John Quelch; Consumer Products
  • 09 Jul 2013
  • Research & Ideas

Catching Up With Boards--Jay Lorsch

performance and succession, corporate strategy, and executive compensation. In a recent interview at Harvard Business School, governance expert Jay Lorsch, the School's Louis... View Details
Keywords: by Jim Aisner
  • 12 Oct 1999
  • Research & Ideas

Rapid Response: Inside the Retailing Revolution

get what they wanted. Choices were more limited, delivery time was measured in months, and warehouses were typically piled high with mountains of expensive inventory—often comprised of too many unpopular... View Details
Keywords: by James E. Aisner; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

strategies of the future. The power of this integrated approach to strategy implementation is illustrated in two contexts: the introduction of performance View Details
Keywords: Sean Silverthorne
  • April 2025 (Revised April 2025)
  • Case

JPMorganChase: Leadership in the Age of GenAI

By: Iavor I. Bojinov, Karim R. Lakhani and David Lane
This case study examines JPMorgan Chase's (JPMC) journey in adopting and implementing Generative AI (GenAI) following the release of ChatGPT. It outlines JPMC's initial cautious approach focused on data security, followed by strategic investments in internal platforms... View Details
Keywords: Banks and Banking; Governance Controls; Information Technology; AI and Machine Learning; Analytics and Data Science; Cybersecurity; Digital Platforms; Digital Transformation; Information Management; Information Infrastructure; Technology Adoption; Job Cuts and Outsourcing; Knowledge Management; Knowledge Sharing; Leading Change; Growth and Development Strategy; Marketing; Product Development; Performance Improvement; Customization and Personalization; Financial Services Industry; United States
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  • 08 Apr 2008
  • First Look

First Look: April 8, 2008

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=608080 Bidding on Martha's Vineyard (A) Harvard Business School Case 908-044 To buy a desirable Martha's Vineyard property, Robert and Sally Franklin must craft a bidding... View Details
Keywords: Martha Lagace
  • 31 Aug 2009
  • Research & Ideas

Why Competition May Not Improve Credit Rating Agencies

contributed to the financial turmoil that followed. This performance has come under tremendous scrutiny by lawmakers and regulators, who are debating ways to reform the ratings industry. One prominent... View Details
Keywords: by Martha Lagace; Financial Services
  • 18 Apr 2005
  • Research & Ideas

Selling Luxury to Everyone

Luxury is the new essential. Consumers know it and retailers are reaping the bounty. At a "Growth Strategies in the Luxury Goods Industry" panel on April 3 at the HBS Retail View Details
Keywords: by Julie Jette; Consumer Products
  • 05 May 2015
  • First Look

First Look: May 5

methods to further demonstrate causality and to consider the effects of potential moderators. These findings have implications for decisions related to product pricing, placement and assortment, store... View Details
Keywords: Carmen Nobel
  • 02 Sep 2014
  • First Look

First Look: September 2

to engage in deception. Drawing on literatures in social psychology and workplace self-esteem, we theorize that negative comparisons with peers could cause either junior or senior employees to seek to improve reported relative View Details
Keywords: Sean Silverthorne
  • 25 Jul 2011
  • Research & Ideas

How Disruptive Innovation is Remaking the University

institutions. They have the capacity to determine their own fate and in so doing take the indispensable university to new heights. In performing that critical task, they must understand not only current... View Details
Keywords: by Clayton M. Christensen & Henry J. Eyring; Education
  • 25 Feb 2014
  • First Look

First Look: February 25

Corporate Performance By: Brochet, Francois, Maria Loumioti, and George Serafeim Abstract—Using conference call transcripts to measure the time horizon that senior executives... View Details
Keywords: Sean Silverthorne
  • 02 Aug 2011
  • First Look

First Look: August 2

maximize their people's performance. Publisher's Link: http://cb.hbsp.harvard.edu/cb/web/product_detail.seam?E=79788&R=10106-HBK-ENG&conversationId=323988 Surviving the Global Financial Crisis: Foreign Ownership and Establishment... View Details
Keywords: Sean Silverthorne
  • 11 Nov 2014
  • First Look

First Look: November 11

sustainable evaluation system and emphasizes that the evaluation based on the integrated report is the specific performance of the new evaluation system strategy at the... View Details
Keywords: Sean Silverthorne
  • 22 Aug 2006
  • First Look

First Look: August 22, 2006

capital investing has reached an all-time high. Although their background skills and experiences fall outside venture capital, they have identified a large investor and a number of smaller investors to back... View Details
Keywords: Martha Lagace
  • 28 Oct 2019
  • Research & Ideas

Brick-and-Mortar Stores Are Making a Comeback

make something happen in physical stores that can’t happen online. If you think about the history of the department store in America, they were the circus when the circus wasn’t in town. There was always something going on, with free ice cream View Details
Keywords: by Jen McFarland Flint; Retail
  • 02 Oct 2007
  • First Look

First Look: October 2, 2007

number of times that each team member has worked with every other member of the team) has a significant and positive effect on performance but that conventional measures of the... View Details
Keywords: Martha Lagace