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  • All HBS Web  (4,494)
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    • News  (731)
    • Research  (3,185)
    • Events  (23)
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Show Results For

  • All HBS Web  (4,494)
    • People  (4)
    • News  (731)
    • Research  (3,185)
    • Events  (23)
    • Multimedia  (14)
  • Faculty Publications  (2,074)
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  • 21 Oct 2008
  • First Look

First Look: October 21, 2008

characterization. They demand multiple epistemologies, theoretical orientations (e.g., construction, analysis, or intervention), and value considerations. As our understanding of this emerging field of study grows, we become aware that... View Details
Keywords: Martha Lagace
  • 10 Apr 2012
  • First Look

First Look: April 10

Organizational Capabilities Authors:Robert Gibbons and Rebecca Henderson Publication:Organization Science (forthcoming) Abstract A large literature identifies unique View Details
Keywords: Carmen Nobel
  • 01 Dec 2018
  • News

Adapting to Meet Changing Needs

program participated in an intensive summer seminar on systems engineering before beginning their first-year studies in the MBA Program. HBX Course Development Stretches and Energizes Faculty In developing... View Details
  • 11 Sep 2012
  • First Look

First Look: September 11

systems that place these leaders in positions of power, Indispensable sheds new light on how we may be able to identify the best leaders and what lessons we can learn, from both the process View Details
Keywords: Sean Silverthorne
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

and Experimentation Authors:Ingrid M. Nembhard and Amy C. Edmondson Publication:In The Oxford Handbook of Positive Organizational Scholarship, edited by Kim S. Cameron View Details
Keywords: Sean Silverthorne
  • 08 Jun 2011
  • News

Alumni News: Latin Flair

/bulletin/alumni-news/story-vostu.html View Details
Keywords: Margie Kelley; Computer Systems Design and Related Services; Computer Systems Design and Related Services
  • 17 Apr 2017
  • Research Event

The Most Pressing Issues for Platform Providers in the Sharing Economy

notoriously slow technology adoption and rigid regulations. These were among the issues addressed in "Beyond Chicken and Egg–Strategic Challenges for Digital Marketplaces," one... View Details
Keywords: by Carmen Nobel; Service
  • 28 Jun 2010
  • HBS Case

Cincinnati Children’s Hospital Medical Center

Technology and Operations Management course (TOM), the case offers valuable takeaways for future managers of any complex service organization. "It's a good TOM case in that it includes hard numbers... View Details
Keywords: by Julia Hanna; Health
  • 07 Oct 2002
  • Research & Ideas

What Leaders Need to Do To Restore Investor Confidence

involved with options. No one change by itself will be enough. CEOs must address the organizational architecture: the planning systems; the performance measurement and evaluation systems; the incentives... View Details
Keywords: by Harvard Management Update
  • 06 May 2015
  • What Do You Think?

Are You Ready for Personalized Predictive Analytics?

factors will be mitigated (by) leaders who are short on ethics and morality ." Others, most of whom assumed that the technologies would successfully be applied, were less sanguine about the results,... View Details
Keywords: by James Heskett
  • January 2008 (Revised January 2010)
  • Case

iBasis, Inc.

By: Andrew Wasynczuk, Katherine Dowd and Nicole Kravec
iBasis examines the development of a long-term relationship between equipment manufacturer Cisco and start-up iBasis, a voice-over-internet wholesaler. Questions arise for iBasis founders as to how best to build a beneficial relationship with the much larger partner.... View Details
Keywords: Information Technology; Intellectual Property; Value Creation; Equality and Inequality; Partners and Partnerships; Business Growth and Maturation; Price Bubble; Trust; Business Startups; Manufacturing Industry; Communications Industry; Web Services Industry
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Wasynczuk, Andrew, Katherine Dowd, and Nicole Kravec. "iBasis, Inc." Harvard Business School Case 908-014, January 2008. (Revised January 2010.)
  • November 2022
  • Supplement

Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)

By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
In 2020, Francisco Staton, president of Arcos Dorados’ Caribbean Division, and Héctor Orozco, Managing Director of Arcos Dorados Colombia, were looking into Arcos Dorados’ options to consolidate its food delivery service in Colombia. This time the matter at hand hinged... View Details
Keywords: Transformation; Decision Making; Decision Choices and Conditions; Global Strategy; Technological Innovation; Growth and Development Strategy; Agreements and Arrangements; Negotiation Tactics; Logistics; Service Delivery; Organizational Culture; Performance Improvement; Partners and Partnerships; Strategy; Food and Beverage Industry; Latin America; South America; Colombia
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Tamayo, Jorge, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)." Harvard Business School Supplement 723-396, November 2022.
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

getting locked in. Governance in Global Information Economy Author:F. Warren McFarlan Periodical:China Journal of Information Systems 1, no. 1 (October 2007): 8-15 Abstract In the early 21st century, IT has become more important than... View Details
Keywords: Martha Lagace
  • 14 Sep 2015
  • Research & Ideas

Rewriting the Rules of Service Competition

coordinating with others, working in teams, or being denied “star” status. These leaders know that the best uses of technology and other support systems create frontline... View Details
Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail
  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

(relative to the hiring manager) influences other organizational members’ support (or lack thereof) for who is hired through perceptions of the hiring manager’s motives and morality. We apply principles... View Details
Keywords: Sean Silverthorne
  • April 2019 (Revised February 2025)
  • Case

Wendell Weeks at Corning Inc.: Extending a History of Life-Changing Innovations (A)

By: Ryan Raffaelli, David G. Fubini and Aldo Sesia
This case examines the leadership challenges associated with maintaining a culture of innovation in established organizations. It asks students to step into the shoes of a leader faced with making several tough decisions about when to invest (or to stop investing) in... View Details
Keywords: Innovation and Invention; Organizational Culture; Innovation Leadership; History; Technological Innovation; Investment; Decision Making
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Raffaelli, Ryan, David G. Fubini, and Aldo Sesia. "Wendell Weeks at Corning Inc.: Extending a History of Life-Changing Innovations (A)." Harvard Business School Case 419-003, April 2019. (Revised February 2025.)
  • 01 Dec 2018
  • News

Collaborative Cures

long. Enter the Blavatnik Biomedical Accelerator, which identifies early-stage, highly promising technologies developed by Harvard faculty, and then helps those selected navigate the early stages of... View Details
  • 09 Jul 2024
  • Research & Ideas

Chance Encounters: What's at Stake in Return-to-Office Decisions

requiring folks to come back. I’ve been talking to the largest technology firms about this: They’ve created task forces to think about how they want to bring people back to the office, when, and why. Based... View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
  • 18 Feb 2014
  • First Look

First Look: February 18

Abstract—Innovation has traditionally taken place within an organization's boundaries and/or with selected partners. This Chandlerian approach to innovation has been rooted in transaction costs, organizational boundaries, View Details
Keywords: Sean Silverthorne
  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

been ripe for self-management and there are always people who will poke up their heads and insist on managing themselves. But it isn't a quick fix." Others cited its long-time application in the London... View Details
Keywords: by James Heskett; Retail
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