Publications
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(10,534)
- Faculty Publications (3,701)
- April 1995 (Revised January 2003)
- Case
Anasazi Exclusive Salon Products, Inc.
By: William A. Sahlman and Jason Green
Anasazi, a hair-care products start-up based in the Midwest, is having growing pains as it tries to develop a new distribution model for the professional hair salon industry. The company has completed several rounds of venture financing but, to continue, needs to raise... View Details
- 01 Apr 1995
- Conference Presentation
Exploratory Analysis of the Creative Process in Problem Solving
By: J. Ruscio, Teresa M. Amabile and D. Whitney
- January 1995 (Revised January 1995)
- Case
USAA: Business Process Review for the Great Lakes Region (Abridged)
By: James L. Heskett
Presents the results of a service process analysis of USAA's claims processing activity in its Great Lakes Region. Explores not only issues of redesigning the process but also the organizational implications of various alternatives. View Details
- January 1995 (Revised October 1995)
- Case
Citibank: Global Customer Management
By: Michael Y. Yoshino and Thomas W. Malnight
Describes Citibank's worldwide operations, which include activities in developing and developed markets. The bank's structure also varies across markets and regions, varying from autonomous national affiliates to an industry/product-based structure in its domestic U.S.... View Details
- January 1995
- Article
Analysis of Distribution Strategies in the Industrial Paper and Plastics Industry
By: A. Raman, M. Cohen, N. Agrawal and V. Agrawal
- January 1995
- Article
Learning in Extensive-Form Games: Experimental Data and Simple Dynamic Models in the Intermediate Term
By: A. E. Roth and I. Erev
- 1995
- Conference Presentation
Social Structure and Alliance Formation Patterns: A Longitudinal Analysis
By: Ranjay Gulati
- December 1994
- Background Note
Cost System Analysis
By: Robert S. Kaplan
Describes six characteristics of cost systems: standard vs. actual costs; job-order vs. process costing; variable vs. full costs; disaggregate vs. aggregate cost accumulation; and specific vs. average rates for labor and overhead. A rewritten version of an earlier... View Details
- October 1994
- Article
Issues in the Estimation and Application of Latent Structure Models of Choice
By: Ulf Bockenholt, Melinda S. de Borrero, Ham Bozdogan, Wayne DeSarbo, William R. Dillon, Sunil Gupta, Wagner Kamakura, Ajith Kumar, V. Ramaswamy and Michael Zenor
Keywords: Decision Choices and Conditions
- October 1994
- Article
When Worlds Collide: The Implications of Panel Data-Based Choice Models for Consumer Behavior
By: R. S. Winer, R.E. Bucklin, J. A. Deighton, J. Erdem, P.S. Fader, J.J. Inman, H. Katahira, Katherine N. Lemon and A. Mitchell
- September 1994 (Revised June 2017)
- Case
Chemalite, Inc. (B): Cash Flow Analysis
By: Robert Simons and Antonio Davila
Students are asked to use actual and pro forma financial statements to prepare a statement of cash flows under both the direct and indirect method. View Details
- September 1994 (Revised August 2011)
- Supplement
ExtendSim® Simulation Exercises in Process Analysis (A2)
By: Roy D. Shapiro
Solutions and detailed discussion of exercises from the (A) case. Unadvertised per Case Records. View Details
- September 1994 (Revised August 2011)
- Supplement
ExtendSim® Simulation Exercises in Process Analysis (B2))
By: Roy D. Shapiro
Solutions and detailed discussion of exercises from the (B) case. Unadvertised per Case Records. View Details
- July 1994 (Revised July 1995)
- Case
VeriFone: The Transaction Automation Company (A)
By: Richard L. Nolan, Donna B. Stoddard and Hossam Galal
Describes VeriFone's new organizational model and its role in catapulting VeriFone to a market leadership position. Examines the impact of information technology and information access on the ability to leverage global resources, market responsiveness, and... View Details
- June 1994
- Background Note
Scope and Challenge of Business-to-Business Marketing
Identifies six key linkages that distinguish business-to-business marketing; three with respect to the external environment (i.e., derived demand, complex buying process, and concentrated customer base) and three with respect to the internal organization (emphasis on... View Details
- May 1994
- Background Note
Managing Market Complexity: A Three-Ring Circus
Proposes models of organization that address the various product-market environments posed by the product life cycle. Frames these changes along the two dimensions of uncertainty and diversity. Offers three sets of organizational characteristics to reflect the three... View Details