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  • All HBS Web  (13,097)
    • People  (36)
    • News  (3,590)
    • Research  (7,593)
    • Events  (24)
    • Multimedia  (139)
  • Faculty Publications  (5,571)

Show Results For

  • All HBS Web  (13,097)
    • People  (36)
    • News  (3,590)
    • Research  (7,593)
    • Events  (24)
    • Multimedia  (139)
  • Faculty Publications  (5,571)
← Page 167 of 13,097 Results →
  • October 2018
  • Case

American Family Insurance and the Artificial Intelligence Opportunity

By: Rajiv Lal and Scott Johnson
Keywords: Artificial Intelligence; Machine Learning; Automation; Analytics; American Family; American Family Insurance; Insurance; Business Organization; Transformation; Talent and Talent Management; Employee Relationship Management; Innovation Strategy; Job Cuts and Outsourcing; Risk and Uncertainty; Mobile and Wireless Technology; Technology Adoption; Internet and the Web; Applications and Software; Corporate Strategy; AI and Machine Learning; Digital Transformation; Insurance Industry; Technology Industry; Wisconsin
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Lal, Rajiv, and Scott Johnson. "American Family Insurance and the Artificial Intelligence Opportunity." Harvard Business School Case 519-028, October 2018.
  • 11 Oct 2024
  • Blog Post

Committing to Work and Family: Allison Boxer (MBA 2012)

Impact Institute and University of Utah to change my roles so I could still add value while staying committed to my young family. Now that my son is two, I’m starting to think more holistically about my... View Details
  • 9 May 2013
  • Conference Presentation

Weaving Sustainability into the Organization’s Fabric: A Framework for Organizational Renewal

By: Luciana Silvestri and Ranjay Gulati
Keywords: Sustainability; Sustainability Management; Organizational Identity; Organizational Change and Adaptation; Mission and Purpose; Management; Strategy; Organizational Design; Alliances; Environmental Sustainability
Citation
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Silvestri, Luciana, and Ranjay Gulati. "Weaving Sustainability into the Organization’s Fabric: A Framework for Organizational Renewal." Paper presented at the Change and Sustainability Conference, Harvard Business School, Boston, MA, May 9, 2013.
  • 01 Dec 2019
  • News

In My Humble Opinion: Taking Attendance

in Calgary on a project for Hyatt in the dead of February, eating a bison burger, and I hadn’t been home in months,” she recalls. “I thought, you know, I probably should start looking.” That moment of clarity led to a project View Details
Keywords: Julia Hanna; public education; leadership; charter schools; career paths; work-life balance; Elementary and Secondary Schools; Elementary and Secondary Schools

    Amy C. Edmondson

    Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of... View Details

    Keywords: health care; nonprofit industry; professional services; consulting
    • Teaching Interest

    Overview

    By: Rob Markey

    Managing Service Operations - MBA Elective Curriculum

    World-class service organizations deeply understand the needs and behaviors of their customers, and design, manage, and improve their operating models accordingly. This course... View Details

    Keywords: Customer Lifetime Value; Customer Centric Initiative; Customer Engagement; Service Management; Service Profit Chain; Service Design; Service Models; Service Excellence; Customer Focus and Relationships; Customer Satisfaction; Customer Value and Value Chain; Service Delivery; Service Operations
    • 11 Oct 2024
    • Blog Post

    Committing to Work and Family: Allison Boxer (MBA 2012)

    an identity crisis to find myself, for the first time, not chasing leadership positions or partner status. To say, “for right now, this is what works best for me.” I worked with the Sorenson Impact Institute View Details
    Keywords: All Industries
    • 25 Jun 2014
    • Lessons from the Classroom

    FIELD Trip: Conquering the Gap Between Knowing and Doing

    services in Vietnam, for example, might go to an inner-city neighborhood of Boston with a high concentration of foreign nationals, to survey them on their banking habits and test out new ideas for changing... View Details
    Keywords: by Michael Blanding; Education
    • 01 Feb 1998
    • News

    Women at the Top

    explore a wide range of contemporary business issues and top management concerns. Beyond that, the program was aimed at giving these leaders the opportunity to reap the benefits of spending time with other... View Details
    Keywords: Marguerite Rigoglioso and Susan Young
    • September 2020
    • Teaching Note

    Mary Guerrero and the Advancement of Latinx Talent: Developing an Employee Resource Group at a Top Tier Bank (A) and (B)

    By: Rosabeth Moss Kanter and Amy Hernandez Turcios
    Teaching Note for HBS Case Nos. 321-017 and 321-018. View Details
    Keywords: Latinx; Bank; Latin America; Representation; Scale; Inclusion; Coalition; Resources; Talent and Talent Management; Diversity; Ethnicity; Banks and Banking; Leadership
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    Kanter, Rosabeth Moss, and Amy Hernandez Turcios. "Mary Guerrero and the Advancement of Latinx Talent: Developing an Employee Resource Group at a Top Tier Bank (A) and (B)." Harvard Business School Teaching Note 321-072, September 2020.
    • Aug 21 2017
    • Testimonial

    Learn with Peers Who Are Smart and Experienced

    • May 2012
    • Case

    Evergreen Natural Markets 2012

    By: Rosabeth M. Kanter and Paul S. Myers
    Evergreen Natural Markets is a successful food retailer located in the Rocky Mountain region of the U.S. Having grown through acquisition, it has a reputation for improving the companies it purchases while retaining previous management. This strategy has succeeded due... View Details
    Keywords: United States; Operating Systems; Acquisitions; Strategy; Human Resource Management; Consolidations; Retail Trade; Food; Growth Management; Organizational Culture; Consolidation; Acquisition; Business Processes; Food and Beverage Industry; Food and Beverage Industry; Las Vegas; Western United States
    Citation
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    Kanter, Rosabeth M., and Paul S. Myers. "Evergreen Natural Markets 2012." Harvard Business School Brief Case 124-450, May 2012.
    • December 2010
    • Teaching Note

    Organization and Strategy at Millennium (TN) (A) & (B)

    By: Julie M. Wulf
    Teaching Note for 710-415 and 710-418. View Details
    Keywords: Competitive Strategy; Crisis Management; Organizational Change and Adaptation; Pharmaceutical Industry
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    Wulf, Julie M. "Organization and Strategy at Millennium (TN) (A) & (B)." Harvard Business School Teaching Note 711-468, December 2010.
    • 30 Oct 2017
    • Blog Post

    How My Engineering and Manufacturing Background Prepared Me for an MBA

    inner workings of the company. For instance, I was curious about the management of its supply chain, the types of analyses that were conducted to develop, validate, and review business strategies, how... View Details
    • 01 Feb 2000
    • News

    HBS Honored for Addressing Business and Societal Issues

    1993, the HBS Initiative on Social Enterprise, supported by the John C. Whitehead (MBA 11/ '47) Fund for Not-for-Profit Management and other resources, has engaged in a wide range of activities. Among the... View Details
    • 29 Dec 2014
    • Research & Ideas

    Most Popular Articles and Research Papers of 2014

    emotions can play in negotiations. Managing the Family Business: Leadership Roles Poorly designed leadership roles set up a family business for failure. John A. Davis offers a... View Details
    • 10 Aug 2020
    • Blog Post

    HBS Summer Fellows Focus on Racial Equity and Justice

    is new and there's no way I could execute without my first year at HBS. From go-to-market planning in Marketing to understanding how VCs and term sheets work in The Entrepreneurial View Details
    • Web

    Creating and Sustaining Competitive Advantage - Course Catalog

    different sources of competitive advantage and their properties; the creation and evolution of competitive advantage; and the determinants that make competitive advantage... View Details
    • Article

    Frame Flexibility: The Role of Cognitive and Emotional Framing in Innovation Adoption by Incumbent Firms

    By: Ryan Raffaelli, Mary Ann Glynn and Michael Tushman
    Why do incumbent firms frequently reject nonincremental innovations? Beyond technical, structural, or economic factors, we propose an additional factor: the degree of the top management team's (TMT) frame flexibility, i.e., their capability to cognitively expand an... View Details
    Keywords: Innovation Adoption; Cognition; Framing; Emotional Resonance; Incumbent Inertia; Innovation and Invention; Technology Adoption; Organizational Change and Adaptation; Change Management
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    Raffaelli, Ryan, Mary Ann Glynn, and Michael Tushman. "Frame Flexibility: The Role of Cognitive and Emotional Framing in Innovation Adoption by Incumbent Firms." Strategic Management Journal 40, no. 7 (July 2019): 1013–1039.
    • 2015
    • Working Paper

    Client Service, Compensation, and the Sell-Side Analyst Objective Function: An Empirical Analysis of Relational Incentives in the Investment-Research Industry

    By: David A. Maber, Boris Groysberg and Paul M. Healy
    This paper investigates how sell-side analysts build and sustain their client networks; the economic gains to successfully managing this challenge; and the metrics through which these incentives are delivered. In a typical semiannual period, the average analyst... View Details
    Keywords: Networks; Measurement and Metrics; Operations; Customer Focus and Relationships; Jobs and Positions
    Citation
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    Maber, David A., Boris Groysberg, and Paul M. Healy. "Client Service, Compensation, and the Sell-Side Analyst Objective Function: An Empirical Analysis of Relational Incentives in the Investment-Research Industry." Working Paper, 2015.
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