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  • 14 Jan 2008
  • Research & Ideas

Mapping Polluters, Encouraging Protectors

and interpreting data about industrial environment performance because it brings together information about companies' environmental management, provided voluntarily by managers in real time, with companies' pollution data from the U.S.... View Details
Keywords: by Martha Lagace; Manufacturing; Chemical
  • 19 Jan 2011
  • First Look

First Look: Jan. 18

are not as ethical as we think we are. In Blind Spots, leading business ethicists Max Bazerman and Ann Tenbrunsel examine the ways we overestimate our ability to do what is right and how we act unethically without meaning to. From the... View Details
Keywords: Sean Silverthorne
  • 24 Nov 2003
  • Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

communicating the strategy, aligning the resources (financial and human) to achieve the strategy, and managing the execution of the strategy. · Board performance of core functions has not been stellar. The... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
  • 14 Apr 2022
  • Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

without empathy, cumbersome administrative processes, and an inability to change. Reflect on the blind spots. When leaders realize where their organizations are falling short, they can reflect on their shortcomings and make a concrete commitment to change, rather than... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • 02 Aug 2021
  • Research & Ideas

What If Closing the Wage Gap Means Everyone Earns Less?

transparency,” says Cullen, an assistant professor in the Entrepreneurial Management Unit at HBS. Meanwhile, the legal landscape has shifted in recent years toward transparency. Laws and policies that protect workers’ View Details
Keywords: by Avery Forman
  • 09 Aug 2021
  • Research & Ideas

OneTen: Creating a New Pathway for Black Talent

society—from healthcare to homebuying. In the wake of Floyd's murder, five executives felt compelled to confront these disparities. They formed a new organization, OneTen, to confront two of the most profound inequities: access to... View Details
Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg
  • 18 Jul 2019
  • News

Lessons from the Rise and Fall of VisiCalc

VisiCalc is long gone—but the tech industry has embraced lessons learned by its experience that continue to shape strategy and decision-making of engineers and executives alike. Among those lessons: First, new empires take shape at the... View Details
  • Web

V.G. Narayanan | About

V.G. Narayanan Senior Associate Dean, Executive Education; Senior Associate Dean, HBS Online Unit Accounting and Management Contact Phone Bio Professor Narayanan is the Thomas D. Casserly, Jr. Professor of... View Details
  • 12 Apr 2022
  • Blog Post

The Many Languages of Medicine to Impact Care Delivery

understanding of the issues they intend to address. Fundamentally, I believe in people and their ability to impact their community if given the adequate resources. At DIH, a major objective has been to empower individuals who are... View Details
  • Web

Courses by Faculty Unit - Course Catalog

Elective Curriculum: Course Descriptions Last Updated: 21 Jul 2025 By Unit View by Unit | View by Course Title | View by Faculty | Print View Accounting & Management Course Title Faculty Name Term Quarter Credits The Anatomy of Fraud... View Details
  • 18 Nov 2014
  • First Look

First Look: November 18

  Publications November 2014 Wiley Encyclopedia of Management Management as a Profession By: Khurana, Rakesh, and Eric Baldwin Abstract—No abstract available. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • June 2017 (Revised September 2021)
  • Case

Sales Misconduct at Wells Fargo Community Bank

By: Suraj Srinivasan, Dennis W. Campbell, Susanna Gallani and Amram Migdal
Set in early 2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the lead up to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in... View Details
Keywords: Corporate Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Executive Compensation; Lawsuits and Litigation; Crisis Management; Mission and Purpose; Organizational Design; Business and Community Relations; Business and Government Relations; Crime and Corruption; Business Organization; Business Model; Ethics; Corporate Accountability; Governance Compliance; Policy; Compensation and Benefits; Resignation and Termination; Laws and Statutes; Legal Liability; Business or Company Management; Risk Management; Business Processes; Organizational Culture; Organizational Structure; Failure; Agency Theory; Business and Shareholder Relations; Business and Stakeholder Relations; Risk and Uncertainty; Salesforce Management; Public Opinion; Banking Industry; North and Central America
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  • Article

Strong Leadership and Teamwork Drive Culture and Performance Change: Ohio State University Medical Center 2000–2006

By: Leonard A. Schlesinger, Fred Sanfilippo, Neeli Bendapudi and Anthony Rucci

Several characteristics of academic health centers have the potential to create high levels of internal conflict and misalignment that can pose significant leadership challenges.

In September 2000, the positions of Ohio State University (OSU) senior vice... View Details

Keywords: Employee Relationship Management; Customer Value and Value Chain; Organizational Structure; Performance Improvement; Customer Satisfaction; Organizational Change and Adaptation; Leading Change; Service Delivery; Satisfaction; Health Care and Treatment; Health Industry; Ohio
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  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

business management, organizational behavior, entrepreneurship, and strategy. He reached many students and researchers, but he reached a lot of businesspeople as well. I'm struck by how many executives have read what he wrote and how much... View Details
Keywords: by Sean Silverthorne
  • 24 Jan 2020
  • News

Clayton M. Christensen Dies at 67

and taught for many years the MBA elective curriculum offering, Building and Sustaining a Successful Enterprise, which uses a general manager's lens to evaluate theories about strategy, innovation, and management to predict which tools,... View Details
  • August 2019
  • Case

Twiggle: E-Commerce with Semantic Search

By: Shane Greenstein and Danielle Golan
Four years after being founded, in 2014, by former Google executives Amir Konigsberg (CEO) and Adi Avidor (CTO), Twiggle had developed a search enhancement that plugged into an online merchant’s existing framework. The company utilized advanced structuring and... View Details
Keywords: Search Technology; Customer Acquisition; Internet and the Web; Technological Innovation; Commercialization; Growth and Development Strategy; E-commerce; Technology Industry; Israel
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  • 01 May 2020
  • What Do You Think?

Does Remote Work Mix with Organizational Culture?

SUMMING UP Is Management the Missing Ingredient in Melding Organization Culture and Remote Work? Those who have experienced remote work are largely vocal supporters of the notion. Its success is dependent, on the one hand, on an effective... View Details
Keywords: by James Heskett
  • Web

Recruiting Partners - Health Care

U V W X Y Z # A A.T. Kearney, Inc. Abbott ABILITY Network, Inc. Abpro Accolade Adimab, Inc. Advance Technological Radiology PA Advantage Healthcare Inc. Advocates Aetna Agilent Technologies AGION Technologies Aledade Alkermes Allen... View Details
  • 05 May 2008
  • Research & Ideas

Connecting with Consumers Using Deep Metaphors

Gerald Zaltman, an emeritus professor at Harvard Business School, and Lindsay Zaltman, managing director of Olson Zaltman Associates, a research and consulting firm, believe that deep insights from consumers are essential for brands that... View Details
Keywords: by Martha Lagace; Consumer Products
  • Web

Sustainable Investing Course | HBS Online

environmental, social, and governance (ESG) factors, and learn how to incorporate them into investment decisions and measure and manage their impact. 6 weeks 5 hours per week 6 modules Self-Paced with regular deadlines This course earns... View Details