Publications

01 Apr 1997
News

HBS Duo Offers Personalized Career Assessment

success. An unusual feature of the book is the inclusion of a diskette containing the Business Career Interest Inventory (BCII), a self-scoring psychometric tool developed by the authors, who are also psychologists and principals in a... View Details

Keywords: Bob Binstock

May 2017
Supplement

Betfair (C)

By: Ramon Casadesus-Masanell, John Heilbron and Neil Campbell

Prompted by a takeover bid from CVC, Betfair reassesses the strengths and weaknesses of the exchange model. View Details

Keywords: Betfair; Exchange; Betting; Betting Markets; Diversification; Market Design; Business Model; Entertainment and Recreation Industry; Europe

Forthcoming
Article

FinTech Lending and Cashless Payments

By: Pulak Ghosh, Boris Vallée and Yao Zeng

Borrower's use of cashless payments both improves their access to capital from FinTech lenders and predicts a lower probability of default. These relationships are stronger for cashless technologies providing more precise information, and for outflows. Cashless payment... View Details

Keywords: Fintech; Lending; Payments; Data Sharing; Financing and Loans; Information Technology; Banks and Banking; Business Model

November 1988 (Revised November 1996)
Case

Roy Rogers Restaurants

By: William J. Bruns Jr.

Roy Rogers Restaurants is a subsidiary of Marriott Corp. which sells franchises to own and operate standardized fast food restaurants. Many franchise owners operate more than one restaurant. One of these, presently operating 16 restaurants and committed to develop 30... View Details

Keywords: Franchise Ownership; Business Model; Cost Management; Quality; Transformation; Food and Beverage Industry

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

17 Apr 2014
News

A Family Investment

Field. “I was thrilled by the learning. The case studies, the class-room discussions, everything we did was so relevant to my future,” Özyeg in says. “I loved it.” After earning his MBA, Özyeg in joined Fiba, where he currently serves as head of strategic planning and... View Details

17 May 2019
News

Putting Value on Diversity, Inclusion, and Leadership

David Thomas is president of Morehouse College and the former H. Naylor Fitzhugh Professor of Business Administration at HBS. In this interview he reflects on his legacy as a mentor and teacher. “The most important way I think that I have... View Details

01 Mar 2008
News

Class of 2007 Fellowship Awarded

business solutions to poverty. “One day we were talking to villagers who live on $2 a day, and the next day we were meeting with business and government leaders,” recalls Kim. Last summer he built on this... View Details

01 Dec 1999
News

Hawes Family Funds New Classroom Building

reinsurance. During almost four decades in the insurance business as a salesman, entrepreneur, top executive, and industry leader, he established a remarkable record of success while maintaining a sterling reputation for character and... View Details

May 2018
Case

Environmental Platform LEEDership at USGBC

By: Michael W. Toffel, Timothy S. Simcoe and Aldo Sesia

By 2018, it was clear that U.S. Green Building Council (USGBC) had significantly contributed to the growth of green building and over its 25-year history had become a powerful brand in the construction sector with its Leadership in Energy and Environmental Design... View Details

Keywords: Environmental Sustainability; Standards; Business Model; Leadership; Problems and Challenges; Construction Industry; Green Technology Industry

January 2009 (Revised June 2009)
Case

KenCall - Can Nik Nesbitt's Venture Succeed in Kenya?

Nik Nesbitt is preparing a presentation of his Kenyan contact center startup to a group of angel investors visiting for the first time. The task has given him cause for some soul searching: has it been worth it to battle the impoverished infrastructure and... View Details

Keywords: Business Model; Entrepreneurship; Cross-Cultural and Cross-Border Issues; Kenya

January 2003 (Revised April 2003)
Case

KIPP National, 1999 (A): Designing a School Network

Covers the origin, evolution, and nature of the KIPP Academies, two high-performing public middle schools founded in 1995 by Michael Feinberg and David Levin in Houston and New York. In January 2000, Feinberg and Levin meet with Scott Hamilton, managing director of the... View Details

Keywords: Business Model; Middle School Education; Expansion; Education Industry; Houston

January 2010 (Revised March 2013)
Teaching Note

Western Union: Our World, Our Family® (TN)

By: Christopher Marquis and Bobbi Thomason

Teaching Note for [410050]. View Details

Keywords: Business Model; Financial Management; Corporate Social Responsibility and Impact; Business and Stakeholder Relations; Diversity; Financial Services Industry

08 May 2015
News

Ubiquitous digital connectivity is now essential to competitiveness

rethink their business models to identify new opportunities for creating and capturing value. The fundamental properties of digital technology (exact replication infinite times at zero marginal costs), along... View Details

01 Sep 2014
News

Innovation: Revenge of the Nerds

business owners in need of strategic planning and competitive analysis. When the team pitched the HourlyNerd model to classmates at FIELD 3’s simulated stock market, which allows peer “investors” to evaluate... View Details

Keywords: April White

February 2000 (Revised December 2000)
Case

Staples.com

By: Thomas R. Eisenmann, Joanna M. Jacobson and Gillian Morris

Staples.com, the online unit of the U.S. office supplies retailing chain Staples, faces a range of strategic and organizational issues as it accelerates its growth. Should it pursue only existing Staples customers or consumers who do not shop in Staples stores? How... View Details

Keywords: Supply Chain; Business Units; Business Model; Growth and Development; Internet and the Web; Entrepreneurship; Business Strategy; Service Industry; United States