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Publications

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      • 1977
      • Book

      Work and Family in the United States: A Critical Review and Policy Agenda

      By: R. M. Kanter
      Keywords: Work-Life Balance; Policy; Information; United States
      Citation
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      Kanter, R. M. Work and Family in the United States: A Critical Review and Policy Agenda. Social Science Frontiers. New York: Russell Sage Foundation, 1977. (Reprintings: Chapters 1-3 in Family Business Review (featured classic), vol. 2, spring 1989, pp. 77-114.)
      • August 1977
      • Article

      The Effects of Communication and Information Availability in an Experimental Study of a Three Person Game

      By: J. K. Murnighan and A. E. Roth
      Keywords: Communication; Information; Games, Gaming, and Gambling
      Citation
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      Murnighan, J. K., and A. E. Roth. "The Effects of Communication and Information Availability in an Experimental Study of a Three Person Game." Management Science 23, no. 12 (August 1977): 1336–1348.
      • Article

      Imperfect Personal Information and the Demand Revealing Process: A Sampling Approach

      By: Jerry R. Green and Jean-Jacques Laffont
      Citation
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      Green, Jerry R., and Jean-Jacques Laffont. "Imperfect Personal Information and the Demand Revealing Process: A Sampling Approach." Special Issue on The Demand-Revealing Process. Public Choice 29, Suppl. (Spring 1977): 79–94.
      • July 1977
      • Article

      Social Roles, Social Control and Biases in Social Perception Processes

      By: L. D. Ross, T. M. Amabile and J. Steinmetz
      To make accurate social judgments, an individual must both recognize and adequately correct for the self-presentation advantages or disadvantages conferred upon actors by their social roles. Two experiments using 120 undergraduates examined social perceptions formed... View Details
      Keywords: Perception; Prejudice and Bias; Social Psychology; Judgments; Power and Influence; Status and Position; Situation or Environment
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      Ross, L. D., T. M. Amabile, and J. Steinmetz. "Social Roles, Social Control and Biases in Social Perception Processes." Journal of Personality and Social Psychology 35, no. 7 (July 1977): 485–494.
      • 1976
      • Chapter

      Person Perception

      By: T. M. Amabile and A. H. Hastorf
      Keywords: Perception
      Citation
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      Amabile, T. M., and A. H. Hastorf. "Person Perception." In Social Psychology: An Introduction, edited by B. Seidenberg and A. Snadowsky. New York: Free Press, 1976.
      • May 1976
      • Article

      The Job Makes the Person

      By: R. M. Kanter
      Keywords: Jobs and Positions
      Citation
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      Kanter, R. M. "The Job Makes the Person." Psychology Today (May 1976). (Reprintings include: Breaking Through, edited by B.D. Smith. Addison Wesley Longman, 2001; Organizational Behavior, edited by. D. Kolb. Englewood Cliffs, N.J.: Prentice-Hall, 1989; Management Pragmatics, edited by R.A. Webber. Homewood, Ill.: Richard D. Irwin, 1979.)
      • March – April 1975
      • Article

      Personal Privacy versus the Corporate Commuter

      By: K. Goldstein and R. L. Nolan
      Citation
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      Goldstein, K., and R. L. Nolan. "Personal Privacy versus the Corporate Commuter." Harvard Business Review 53, no. 2 (March–April 1975).
      • 1972
      • Book

      Managers and Their Careers: Cases and Readings

      By: J. W. Lorsch and Louis B. Barnes
      Keywords: Personal Development and Career
      Citation
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      Lorsch, J. W. and Louis B. Barnes, eds. Managers and Their Careers: Cases and Readings. Homewood, IL: Richard D. Irwin, 1972.
      • December 1970 (Revised October 1980)
      • Case

      David Alpert (B)

      By: Jay W. Lorsch
      Personal history of David Alpert, with emphasis on psychoanalytic developmental issues. View Details
      Keywords: Social Psychology; Personal Development and Career
      Citation
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      Lorsch, Jay W. "David Alpert (B)." Harvard Business School Case 471-051, December 1970. (Revised October 1980.)
      • Teaching Interest

      Advanced Management Program

      By: Michael L. Tushman

      Market volatility and disruptive innovation are changing the way companies compete in every industry—and increasing the demand for business leaders who can manage globally in the age of digital transformation. Whether you are looking to move up to the executive... View Details

      • Teaching Interest

      Advanced Management Program: Transforming Proven Leaders into Global Executives

      By: Guhan Subramanian
      As the world economy continues to evolve, so do the requirements for global leadership. The Advanced Management Program (AMP) is a powerful, transformational, and personalized learning experience that explores the best management practices... View Details
      • Forthcoming
      • Article

      An AI Method to Score Celebrity Visual Potential from Human Faces

      By: Flora Feng, Shunyuan Zhang, Xiao Liu, Kannan Srinivasan and Cait Lamberton
      It has long been a mantra of marketing practice that, particularly in low-involvement situations, spokespeople should be physically attractive. This paper suggests there is a higher probability of gaining fame and influence (i.e., celebrity potential) than is captured... View Details
      Keywords: Personal Characteristics; AI and Machine Learning; Forecasting and Prediction; Marketing
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      Feng, Flora, Shunyuan Zhang, Xiao Liu, Kannan Srinivasan, and Cait Lamberton. "An AI Method to Score Celebrity Visual Potential from Human Faces." Journal of Marketing Research (JMR) (forthcoming). (Pre-published online February 12, 2025.)
      • Research Summary

      Background

      By: Gerald Zaltman
      A major theme underlying most of Gerald Zaltman's research concerns the representation of thought. This includes how managers and customers represent their thinking to others and how they represent ideas and knowledge given to them. This theme finds expression in a... View Details
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
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      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Milan.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Boston.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Hong Kong.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Manila.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in New York City.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Chicago.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Paris.)
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