Competency and Skills - Publications - Faculty & Research

November 1999 (Revised March 2003)
Case

Webvan: Groceries on the Internet

What are the prospects for grocery shopping on the Web? This case invites a comparison of seven business models, with particular emphasis on Webvan. Why does the investment community value Webvan at $7.8 billion after less than six months of operating experience, and... View Details

Keywords: Business Model; Experience and Expertise; Investment; Information; Marketing; Distribution Channels; Service Delivery; Cognition and Thinking; Internet and the Web; Retail Industry; Service Industry

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05 Oct 2020
Book

Want to Be Happier? Make More Free Time

After earning a doctorate, Ashley Whillans received two tempting job offers: one in her hometown, where she could remain close to family and friends and work reasonable hours for the local government, View Details

Keywords: by Dina Gerdeman

Web

Leadership Fellows | Social Enterprise | Harvard Business School

The Leadership Fellows program offers nonprofit and public sector organizations the opportunity to leverage the experience, energy, and analytical skills of MBAs for one year.... View Details

11 Jul 2016
HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

Specialisterne. So-called soft skills training, like social interaction and professional norms, is a crucial piece provided by public or private organizations already working with the ASD population. Issues... View Details

Keywords: by Roberta Holland; Technology

22 Oct 2009
Working Paper Summaries

Strategies to Fight Ad-sponsored Rivals

Keywords: by Ramon Casadesus-Masanell & Feng Zhu; Advertising

28 Mar 2016
Blog Post

Why I Chose to Pursue an MD/MBA at Harvard

medical school, because fundamentally medical school is geared towards teaching students how to be competent individual clinicians. On the one hand, this makes sense: there is a lot of clinical medicine to learn, View Details

29 Jan 2018
Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

the effort; Andre Sougarret, known for his engineering prowess, calm composure and ease with people, brought extraordinary technical and leadership competence to the project.... View Details

Keywords: by Amy C. Edmondson; Mining

17 Sep 2018
Research & Ideas

Welcome to Retirement. Who Am I Now?

which helped get them through the feelings of uncertainty that came with retirement. One woman described herself as being “very optimistic and fairly happy most days.” Enacting a previous identity in a new way: Several retirees found ways... View Details

Keywords: by Dina Gerdeman; Entertainment & Recreation

05 Aug 2015
Research & Ideas

How Hormones Foretell Whether People Will Cheat

aggressive (high testosterone) and stressed (high cortisol). Consider Wall Street, where hard-hitting bankers compete for performance-driven bonuses, where "You eat what you kill" is the informal motto,... View Details

Keywords: by Carmen Nobel

04 Oct 2021
What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

soul destroying fiefdoms of self interest.” The dilemma of nature and nurture was framed by David Massello when he said, “Ah trust—starts at birth at least between baby and parent. I think people already own... View Details

Keywords: by James Heskett

Web

Hiring International Students

organizations are pursuing global competency as a key attribute in their hiring, so this is a pool of talented professionals you should not overlook. There are common misperceptions and this information will... View Details

10 Aug 2009
Research & Ideas

High Commitment, High Performance Management

needed; an organizational design that enables coordination; and human resource management policies and practices to enhance competence and... View Details

Keywords: by Martha Lagace

Web

Strategy Curriculum - Faculty & Research

The General Manager’s Role (MDD) (also listed under Technology & Operations Management) Amy Edmondson , Tiona Zuzul Spring 2026 Q3Q4 3.0 Mastering Consulting and Advisory Skills (also listed under... View Details

21 Feb 2023
Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

Motivating employees takes more than carrots and sticks—it hangs on making them aware of those incentives and deterrents, according to new research. Companies, governments, and... View Details

Keywords: by Scott Van Voorhis

Web

Business Fundamentals Course - CORe | HBS Online

those learnings to successfully compete in a variety of business environments. Highlights How do managers determine demand to inform pricing strategy? Step into the shoes of Jim Holtzman, CEO of Ace Ticket, View Details

18 Mar 2019
Research & Ideas

Stuck in Commuter Hell? You Can Still Be Productive

Workers commute an average 38 minutes each way between home and work—a trip that can feel like a dreadful chore before the workday even begins. In fact, long commutes lower job satisfaction and increase... View Details

Keywords: by Dina Gerdeman

Blog

Is AI Coming for Your Job?

percent believe the technology will affect them personally. Harvard Business School faculty members share their thoughts below about how AI will reshape the workforce and the skills necessary to succeed in... View Details

16 Feb 2012
Working Paper Summaries

Platform Competition Under Partial Belief Advantage

Keywords: by Hanna Halaburda & Yaron Yehezkel; Consumer Products

20 Aug 2013
First Look

First Look: August 20

competitors, prize allocation and structure, divisionalization, open entry) as a means of reconciling non-monotonic incentive responses to competition, effectively manipulating the number and View Details

Keywords: Anna Secino

29 Oct 2019
Sharpening Your Skills

Robots in the Boardroom

Steamships, electricity, the railroad, airplanes, the internet—technology and business have always been intertwined. Now a new tech revolution is pushing forward as organizations figure out how to use artificial intelligence to help them... View Details

Keywords: by Sean Silverthorne

Publications