Community - Publications - Faculty & Research

21 Sep 2023

Harvard Innovation Lab Information Session with Leo Guyshan and HBS Alumni

Join Leo Guyshan, Director of Programs and Engagement at Harvard Innovation Labs, and HBS alumni for a conversation about the i-lab. The i-lab is a community dedicated to furthering innovative ideas by Harvard students. Within the i-lab’s... View Details

March 2023 (Revised May 2025)
Case

On

By: Ramon Casadesus-Masanell, Karolin Frankenberger and Sascha Mader

Founded in 2010, in just one decade, the Swiss company On had established itself as a main player in global sports footwear and apparel. Based on an unconventional strategy which one of the founders labeled as “obsessively distinct,” On grew its sales with a compound... View Details

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January 2020
Case

Banorte Móvil: Data-Driven Mobile Growth

By: Ayelet Israeli, Carla Larangeira and Mariana Cal

In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details

Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America

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30 Nov 2007
What Do You Think?

What Is Management’s Role in Innovation?

managers, according to Marc Sniukas, should "set the context; guide the process ; clearly communicate reasons ; shield creative teams ; appreciate distinctiveness in people and their thinking; and welcome change." As Dan Hoch... View Details

Keywords: by Jim Heskett

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

listen and communicate poorly, make cross-cultural gaffes, fail to respond effectively to hardball styles, and so on. One of the most common tactical errors arises when people become fixated on their bargaining "positions"... View Details

Keywords: by Martha Lagace

30 May 2023
News

Finding PRIDE

students to connect via an untraceable off-campus phone number. Those founding members launched what would become a decades-long tradition—a community within the community. The group’s name, originally borrowed from a similar group at... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

03 Dec 2020
Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

2020. “We told them all, there’s no issue, you’re all going to be working now through year-end. No layoffs, no nothing,” Moynihan said. Citi and Wells Fargo communicated similar messages to their employees. Marc Benioff, CEO of... View Details

Keywords: by Boris Groysberg and Sarah Abbott

13 Dec 2022
News

Balancing Profitability and Social Accountability

Keywords: ESG

11 Mar 2001
Research & Ideas

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

pioneered new industries, from jute manufacture in India and cotton textile manufacture in China, to the oil industry in California."The improvements in transport and communications from the 1870s resulted in opportunities and... View Details

Keywords: by Geoffrey Jones

14 Jul 2016
Blog Post

Dating at HBS

about it. If you meet a great person, great! If not, you will still create lasting, meaningful relationships. And that’s really what it’s all about. For those in relationships, understand that both you and your partner will have to work a little harder at View Details

Research Summary

Design Driven Innovation

By: Roberto Verganti

Firms, managers and scholars have often balanced between two approaches to innovation: user centered (where incremental innovation is pulled by the market) and technology push (where innovation comes from breakthrough development in technologies). However there is a... View Details

Article

Manuscript Variations of Dabistān-i Maẕāhib and Writing Histories of Religion in Mughal India

By: Sudev J Sheth

A text that has found renewed interest among scholars of early modern India is the Persian compendium of religion called Dabistān-i Maẕāhib. Written between 1645 and 1658, the Dabistān presents a lively ethnographic and historical account of customs and habits of... View Details

Keywords: Manuscripts; Religion; History; India

Citation

2016
Working Paper

Entrepreneurs and the Co-Creation of Ecotourism in Costa Rica

By: Geoffrey Jones and Andrew Spadafora

Between the 1970s and the 2000s, Costa Rica became established as the world’s leading ecotourism destination. This working paper suggests that although Costa Rica benefited from biodiversity and a pleasant climate, the country’s preeminence in ecotourism requires more... View Details

Keywords: Tourism; Latin America; Business History; Sustainable Strategy; Sustainability; Nonprofit; Entrepreneurs; Environment; Entrepreneurship; History; Environmental Sustainability; Tourism Industry; Costa Rica

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July–August 2014
Article

The Crisis in Retirement Planning

By: Robert C. Merton

Corporate America began to really take notice of the looming retirement crisis in the wake of the dot-com crash, when companies in major industries went bankrupt in large part because of their inability to meet their pension obligations. The result was an acceleration... View Details

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Find at Harvard

2014
Working Paper

Sharing Design Rights: A Commons Approach for Developing Infrastructure

By: Nuno Gil and Carliss Y. Baldwin

This study empirically investigates the relationship between design structure and organization structure in the context of new infrastructure development projects. Our research setting is a capital program to develop new school buildings in the city of Manchester, UK.... View Details

Keywords: Design; Buildings and Facilities; Education

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26 Feb 2019
News

Building a New Real Estate Investment Model

don’t want people who have been committed to and living in the community for generations to be displaced,” Davis says. “We can prevent that by creating rental opportunities for people who want to stay in their community.” MORE Watch a... View Details

February 2021
Case

Apple: Privacy vs. Safety (A)

By: Henry McGee, Nien-hê Hsieh, Sarah McAra and Christian Godwin

In 2015, Apple CEO Tim Cook debuted the iPhone 6S with enhanced security measures that enflamed a debate on privacy and public safety around the world. The iPhone 6S, amid a heightened concern for privacy following the 2013 revelation of clandestine U.S. surveillance... View Details

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01 Dec 2018
News

In My Humble Opinion: Growth Investor

because my mom took me to work.” Namesake: Destined, a movie that turns on one chance-based event to portray two very different outcomes for a teenage boy growing up in Detroit. Why real estate: “My mom did an amazing job raising me as a single parent, but we were in a... View Details

Keywords: Julia Hanna

10 May 2022
Research & Ideas

Being Your Own Boss Can Pay Off, but Not Always with Big Pay

self-employment incomes in both high and low capital industries are falling sharply compared with the wages that organizations pay workers, according to the researchers. Their data came from a number of sources, including US Census and American View Details

Keywords: by Jay Fitzgerald

January 2021 (Revised May 2021)
Case

'GEnron'? Markopolos versus General Electric (A)

By: Jonas Heese and David Lane

In August 2019, Harry Markopolos—the forensic accountant known for uncovering Bernie Madoff’s Ponzi scheme—alleged that General Electric had committed accounting fraud totaling $38 billion, coining the term “GEnron” for perceived similarities with the 2001 accounting... View Details