Publications

October 2024
Case

Reed Group and Succession in a Family Business: An Impossible Job to Fill?

By: Lauren H. Cohen and Tonia Labruyere

James Reed had taken over Reed Group, the recruitment and career services company his father had founded and built, in 1994. He was now reflecting on succession planning and other challenges that lay ahead: with no obvious choice among his family members, he needed to... View Details

Keywords: Recruiting; United Kingdom; London; Succession; Charity; Succession Planning; AI; Family Business; Values and Beliefs; Management Succession; Mission and Purpose; Family Ownership; Philanthropy and Charitable Giving; Family and Family Relationships; Employment Industry; United Kingdom

October 2004 (Revised July 2011)
Case

AT&T 2000-2004

By: Stephen P. Bradley and Kerry Herman

Provides an update on CEO Michael Armstrong's "Project Grand Slam" strategy to build the value of AT&T by offering a complete, integrated telecommunications solution to both corporate and residential customers, including wireless and wire line telephone, Internet,... View Details

Keywords: Business Exit or Shutdown; Customers; Business or Company Management; Failure; Business and Shareholder Relations; Networks; Corporate Strategy; Internet; Wireless Technology; Value Creation; Telecommunications Industry

07 Aug 2007
First Look

First Look: August 7, 2007

This relationship between the tax preferences of institutional shareholders and firm payout policy could reflect dividend-averse institutions gravitating to low-dividend paying-firms or managers adapting... View Details

Keywords: Martha Lagace

03 Mar 2003
Research & Ideas

The Ingredients of a Deal Disaster

complete, fixed description of each side's obligations. Not all breaches need be fatal; how they are handled can strengthen or rupture the social contract.—Ron S. Fortgang, David A. Lax, and James K. Sebenius Consider how cultural expectations damaged View Details

Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius

26 Nov 2021
News

Organizations Need a Dynamic Approach to Teaching People New Skills

November 2006 (Revised March 2007)
Case

Liz Claiborne and the New Working Woman

By: Anthony Mayo and Mark Benson

At age 47, with two decades of experience as a lead designer for a Fortune 500 fashion company, Liz Claiborne put her life savings on the line to form Liz Claiborne, Inc., a partnership that included her husband. A decade later, in 1986, Claiborne was CEO of her own... View Details

Keywords: Customer Relationship Management; Entrepreneurship; Business History; Leadership; Gender; Brands and Branding; Personal Development and Career; Apparel and Accessories Industry

Web

Health Plans - Institute For Strategy And Competitiveness

selecting excellent providers based on data Create relationships to increase the volume of care delivered by or affiliated with centers of excellence Assemble, analyze, manage members’ total medical records... View Details

01 May 2013
News

Lynn Thoman, MBA 1979

For Lynn Thoman, co-president of the Leon Lowenstein Foundation and managing partner of Corporate Perspectives, choosing an MBA program was easy. “Harvard Business School was the only one I applied to,” she says. “I was attracted by the... View Details

Web

Introduction - The Collection - The Human Factor – Baker Library | Bloomberg Center, Historical Collections

concurred that photographs were “especially valuable in the industrial management classes because they portray so clearly such practical industrial problems as the relationship between the laborer and the... View Details

01 Apr 2002
News

University Elections

membership. This year’s candidates are: Rozlyn L. Anderson, AB ’77, JD ’80. Senior Vice President, Merrill Lynch Trust Company, and Director, Wealth Management Strategies, Merrill Lynch Wealth Management... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Government

09 Nov 2015
Working Paper Summaries

Toxic Workers

Keywords: by Dylan Minor

November 2013 (Revised March 2015)
Case

Rio Tinto and Mining in Mongolia: The Oyu Tolgoi Deposit

By: Eric Werker, Battushig Batbold, Kelsey Kennedy, Zanna McComish, Shaloo Savla and Nicole Shomair

In 2013, Rio Tinto was expected to begin commercial shipments from Oyu Tolgoi, a copper and gold mine in the Gobi Desert of Mongolia. Oyu Tolgoi was one of the last great unmined deposits in the world, and, once operations were in full swing, was expected to constitute... View Details

Keywords: Change Management; Investment; Business and Government Relations; Mining; Mining Industry; Mongolia

December 2011 (Revised April 2012)
Case

On Two Wheels in Paris: The Vélib' Bicycle-Sharing Program (Supplement)

By: Peter A. Coles and Elena Corsi

Keywords: Partners and Partnerships; Contracts; Negotiation; Growth and Development Strategy; Bicycle Industry; Paris

19 Nov 2021
News

How to Set Boundaries with a Chatty Colleague

March 1993
Supplement

Burroughs Wellcome and AZT (B)

By: Willis M. Emmons III

Describes Burroughs Wellcome's response to protests over the pricing of its AIDS drug AZT in September 1989. Also presents short-term reactions by government officials, AIDS activists, and investors to Burroughs Wellcome's strategy. View Details

Keywords: Ethics; Health Pandemics; Multinational Firms and Management; Price; Crime and Corruption; Risk and Uncertainty; Business Strategy; Business and Community Relations; Business and Government Relations; Business and Shareholder Relations; Pharmaceutical Industry

08 Feb 2000
Research & Ideas

Women Negotiating in the New Millenium

"Women weren't doing something different," Riley said, "but were expecting something different, and therefore were going away with worse results." She suggested that women have different goals in negotiation, and are maybe more attuned to one-on-one... View Details

Keywords: by Martha Lagace

04 Oct 2018
News

“A Shout Through Time”

because I am also an alumnus, I could use the database. Morrell: So Piero, who graduated from HBS's General Management Program in 2013, looks up Tim Perzyk in the HBS Alumni directory and finds his Twitter account. Ricci: But, I spotted... View Details

January 2002
Case

Global Business Council on HIV/AIDS on World AIDS Day 2001, The

Explores the motivation for businesses to be concerned with the global AIDS epidemic. The formation of the council serves as an example of how business leaders are building a network of companies to develop an effective business response to AIDS-both through workforce... View Details

Keywords: Health; Social Issues; Global Strategy; Business and Community Relations; Growth and Development Strategy; Business and Government Relations; Health Industry