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  • September 2015
  • Case

Connective Mobility

By: Nitin Nohria, Christopher Payton and Ali Huberlie
Keywords: Information Technology; Organizational Change and Adaptation; Organizational Design; Management Analysis, Tools, and Techniques; Organizational Culture; Mobile and Wireless Technology; Performance Productivity; Problems and Challenges; Management Practices and Processes; Business Divisions; Information Management; Information Technology Industry; Telecommunications Industry; United States
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  • 01 Sep 2017
  • News

Inbox: From Das’s Desk

long-term success. But the world is changing rapidly—and this old one-and-done contract no longer applies. The skills and knowledge we need to manage and lead today’s... View Details
Keywords: Das Narayandas; HBX; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • 15 Jan 2008
  • First Look

First Look: January 15, 2008

explore the role of assumptions underlying knowledge creation within the field of organizational studies, and investigate how incompatible assumptions across subgroups may inhibit the generation of... View Details
Keywords: Martha Lagace
  • 09 Jan 2006
  • Research & Ideas

What Really Drives Your Strategy?

and boot it up and all of a sudden it works. It's anything but that. Q: In your preface, you explain that there has been less progress in the strategy field understanding the interaction between economic... View Details
Keywords: by Martha Lagace
  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

Last year, Harvard Business School professor Ranjay Gulati met with the marketing department of a large American corporation and posed a seemingly simple question: What do marketing people actually do? "I got this nervous... View Details
Keywords: by Carmen Nobel
  • 31 Aug 2010
  • First Look

First Look: August 31

developed economies historically, and even today. In analyzing this historical evidence, the chapter first shows how organizational forms of business groups were employed over long time periods to control... View Details
Keywords: Sean Silverthorne
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

organizational coherence in support of the strategy Developing and managing human capital Allocating resources in alignment with the strategy Using performance data for decision making View Details
Keywords: by Mallory Stark; Education
  • 19 Mar 2013
  • First Look

First Look: March 19

proprietary platform depends on (i) how changes in the number of developers affect the incentives to invest in the open platform and (ii) how investment in the open platform affects the revenues of the... View Details
Keywords: Sean Silverthorne
  • 05 Jul 2006
  • First Look

First Look: July 5, 2006

Manly Men: The Organizational Reconstruction of Men's Identity R. Ely and Debra E. Meyerson Best Paper Proceedings of the Academy of Management (forthcoming). This paper presents a case study of offshore oil... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2023
  • Blog Post

What You Can Do to Create an Anti-Racist Organization

anti-racist and bring about change within their organization. Learn the History “My work is grounded in history,” she said. “We need to be able to trace the roots of racism back through time. It is harder to... View Details
Keywords: All Industries
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

large or small); and what changes to make to pricing terms and product features. Purchase this... View Details
Keywords: Sean Silverthorne
  • March 2007
  • Teaching Note

Understanding Customer Profitability at Charles Schwab (TN)

By: Francisco de Asis Martinez-Jerez
Teaching note to 106002. View Details
Keywords: Customers; Profit; Organizational Change and Adaptation; Organizational Culture; Decision Making; Cost; System; Transformation; Budgets and Budgeting; Performance Evaluation; Financial Services Industry; Web Services Industry
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  • November 2022
  • Supplement

Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)

By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
In 2020, Francisco Staton, president of Arcos Dorados’ Caribbean Division, and Héctor Orozco, Managing Director of Arcos Dorados Colombia, were looking into Arcos Dorados’ options to consolidate its food delivery service in Colombia. This time the matter at hand hinged... View Details
Keywords: Transformation; Decision Making; Decision Choices and Conditions; Global Strategy; Technological Innovation; Growth and Development Strategy; Agreements and Arrangements; Negotiation Tactics; Logistics; Service Delivery; Organizational Culture; Performance Improvement; Partners and Partnerships; Strategy; Food and Beverage Industry; Latin America; South America; Colombia
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  • 22 Mar 2011
  • First Look

First Look: March 22

and Creative Sparks: Enhancing Individual Creativity through Conflict and Integration Authors:E. Miron-Spektor, F. Gino, and L. Argote Publication:Enhancing Individual... View Details
Keywords: Sean Silverthorne
  • May 2022
  • Case

What to Propose?

By: David G. Fubini
Two audit and financial services firms, one of which your consulting firm has supported extensively, have merged to create one of the largest audit firms in the world. The audit firm's Executive Team has requested proposals aimed at re-evaluating their internal... View Details
Keywords: Consulting; Professional Services; Governance; Presentations; Organizational Structure; Transition; Mergers and Acquisitions; Consulting Industry
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  • 31 Oct 2004
  • Research & Ideas

The New CEO’s Wrong Message

calendar became a bottleneck, and organizational decision making virtually ground to a halt. For a while, the CEO was oblivious to the high cost of his intrusive approach. As an outsider new to the company,... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • November 2012
  • Teaching Note

On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010 (TN)

By: Sandra J. Sucher and Clayton S. Rose
Teaching Note for On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010 HBS case 311-029. View Details
Keywords: Decision Choices and Conditions; Values and Beliefs; Leadership; Crisis Management; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Organizational Culture; Quality; Pharmaceutical Industry
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  • 13 Nov 2000
  • Research & Ideas

Managing to Learn: How Companies Can Turn Knowledge into Action

create organizations that keep learning. Firms that come up short in this regard, Garvin asserts, may be condemned to repeat mistakes endlessly, fail to adapt to changing conditions, lose employees who are... View Details
Keywords: by Laurie Joan Aron
  • December 2010 (Revised June 2011)
  • Case

Back to the Future: Redeveloping Unilever House

By: A. Eugene Kohn, Arthur I Segel and Andrew Pierson Terris
Steve Williams, General Counsel of Unilever PIc, has two key decisions to make prior to commencing construction on the redevelopment of Unilever House - the company's London corporate headquarters. The purpose of the redevelopment is to reinvigorate the corporate... View Details
Keywords: Organizational Culture; Leasing; Sales; Restructuring; Leading Change; Financing and Loans; Decisions; Business Headquarters; Design; Projects; London
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  • 12 Jul 2020
  • Book

The Harvard Business School Faculty Summer Reader 2020

Euvin Naidoo I just received hardcover copies of two special books I have been looking forward to unpacking over the summer: Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time, by Rosabeth... View Details
Keywords: by Staff