Publications

22 Feb 2010
Op-Ed

Tragedy at Toyota: How Not to Lead in Crisis

plans for resolution have been Toyota's substitute for crisis response. As accounts pour in about declining quality, the company parades out relatively unknown mid-level managers to quell the firestorm. It won't work. "You live by... View Details

Keywords: by William George; Auto

29 Oct 2014
Research & Ideas

Inventing Products is Less Valuable Than Inventing Ideas

ideas." With a level in the middle, R&D teams will both forced to look at current ideas and able to take them in new directions. Finally, says Ahuja, it's essential to put a knowledge management... View Details

Keywords: by Michael Blanding; Technology

April 2002
Supplement

Grey Warner, Merck Latin America

By: Michael Beer

Grey Warner, the vice president of Merck's Latin America region, discusses the challenges raised in the case and the lessons learned. View Details

Keywords: Strategic Planning; Values and Beliefs; Change Management; Problems and Challenges; Management Teams; Pharmaceutical Industry; Latin America

04 Oct 2024
In Practice

Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged

inability to do so for just as long. How can someone overcome that cultural inheritance? It starts with managing one’s time at work. Technology allows work to encroach relentlessly on employees’ personal lives. If a person fails to put... View Details

Keywords: by Rachel Layne

Profile

Brandon Gayle

extension of a Bain project team that is helping to open a charter school in September. After graduation, Brandon says, "I'm going back to Bain with an eye on gaining more management experience.... View Details

Web

Research at HBS | Information Technology

research projects at Harvard University (or any of its schools) must adhere to the following: All research projects must submit a Data Safety submission. All members of the research project team must complete Data Safety training. All... View Details

18 Aug 2009
First Look

First Look: August 18

one mechanism for capturing the performance benefits of diversity in experience and provide insight into how the management of experience accumulation affects team performance. Download the paper:... View Details

Keywords: Martha Lagace

April 1982
Supplement

General Electric: John F. Welch, Jr., Chairman of the Board, Video

By: Francis Aguilar and Richard G. Hamermesh

Welch discusses a variety of topics. View Details

Keywords: Management Teams; Governing and Advisory Boards; Spoken Communication; Industrial Products Industry

November 2008 (Revised March 2014)
Supplement

Savage Beast (B)

By: Noam Wasserman, LP Maurice and Yael Braid

For several months, things had been spiraling downwards at Savage Beast, the music-recommendation company started three years before by Tim Westergren. The company's founder-CEO recently left due to pressures both at home and within the venture. Dozens of investors... View Details

Keywords: Business Ventures; Entrepreneurship; Compensation and Benefits; Employee Relationship Management; Lawsuits and Litigation; Groups and Teams

November 2008
Supplement

Whole Foods Acquires Wild Oats (B)

Keywords: Communication Technology; Problems and Challenges; Acquisition; Management Teams; Retail Industry; United States

March 1991
Supplement

Zenith and High-Definition Television--1990, Video

By: Benjamin Gomes-Casseres and David B. Yoffie

Records a visit by Jerry Pearlman, Zenith CEO, to an MBA classroom. He is shown commenting on Zenith strategy and industrial policy issues and fielding student questions. View Details

Keywords: Management Teams; Business Strategy; Policy; Trade; Competition; Electronics Industry

25 Feb 2013
Research & Ideas

Lean Strategy Not Just for Start-Ups

grew. That meant that as more features were added or tweaked, there were more farmers to provide useful feedback from the field. "The more farmers you have, the better data you have," Cook said. Experimentation can be hard for product View Details

Keywords: by Carmen Nobel; Financial Services

Web

Event Guidelines | About

needed because of the event, etc. Occupancy : The number of attendees in each space may not exceed the Maximum Occupancy of the assigned event spaces. Occupancy includes all event attendees, speakers/presenters, and support staff. The “Event owner/host” is responsible... View Details

March 2011
Case

Padraig O'Ceidigh and Aer Arann: Building a Business in the Context of a Life

By: Janet J. Kraus and Shirley Spence

In April 2010, the eruption of a volcano wreaked havoc in the airline industry and placed Aer Arann on the bring of liquidation. For founder, sole owner and chairman Padraig O'Ceidigh, the airline has been a personal as well as business passion. The case provides a... View Details

Keywords: Natural Disasters; Crisis Management; Air Transportation; Entrepreneurship; Management Teams; Business or Company Management; Success; Decision Making; Air Transportation Industry; Republic of Ireland

04 Apr 2022
News

Strengthening City Hall’s Foundations

mayors and key staff in Israel every year. Bloomberg writes that, while there are “all kinds of leadership training programs for CEOs and senior executives, mayors are thrust into the job and the crises that arise without having a lot of resources to draw upon.” The... View Details

Keywords: Executive, Legislative, and Other General Government Support; Government

May 2002
Case

Mellon Investor Services

By: Thomas J. DeLong

James Aramanda, head of Mellon Investor Services, must decide how to change the focus of his business. He works with consultants to create a change strategy to enhance a business that is already doing well. Will he be able to interest his professionals in changing the... View Details

Keywords: Organizational Change and Adaptation; Change Management; Innovation Leadership; Growth and Development Strategy; Business Strategy; Management Teams; Financial Services Industry; Insurance Industry; United States

22 Jun 2020
Working Paper Summaries

Iterative Coordination and Innovation

Keywords: by Sourobh Ghosh and Andy Wu

June 1994
Case

Nicolas G. Hayek

By: John J. Gabarro and Dominik E.D. Zehnder

With very few exceptions, established premium producers eventually begin to lose market share and profitability to new, dynamic competitiors. These companies respond by focusing on their old success strategy without regard to changes in the marketplace. This is what... View Details

Keywords: Change Management; Leadership Style; Leading Change; Alignment; Innovation Leadership; Management Teams; Apparel and Accessories Industry