Publications

November 2023
Case

Copilot(s): Generative AI at Microsoft and GitHub

By: Frank Nagle, Shane Greenstein, Maria P. Roche, Nataliya Langburd Wright and Sarah Mehta

This case tells the story of Microsoft’s 2018 acquisition of GitHub and the subsequent launch of GitHub Copilot, a tool that uses generative artificial intelligence to suggest snippets of code to software developers in real time. Set in late 2021, when Copilot was... View Details

Keywords: Business Ventures; Strategy; AI and Machine Learning; Applications and Software; Product Launch; Information Technology Industry; Information Technology Industry; Information Technology Industry; United States; California

September 2005 (Revised May 2006)
Case

Teradyne Corporation: The Jaguar Project

By: Francesca Gino and Gary P. Pisano

Teradyne, a leading manufacturer of semiconductor test equipment, embarked on a multiyear effort to improve its product development capabilities and to implement more formalized project management approaches. Examines the development of a new-generation tester that... View Details

Keywords: Projects; Management; Product Development; Information Infrastructure; Applications and Software; Groups and Teams; Business or Company Management; Research and Development; Problems and Challenges; Semiconductor Industry; United States

13 Mar 2023
Blog Post

Career Journey: Karan Khimji, Co-Founder of 44.01

environmental damage on the nature that I loved. I saw coral bleaching and algal blooms that killed fish and kept us off the beaches for weeks at a time. I saw immense amounts of plastic waste flowing into the oceans. I saw rising temperatures and increasing numbers of... View Details

Web

Charts & Statistics - Leadership

walks on the moon Color TV market grows Microchips expand possibilities in electronics industry Integrated circuit boards replace transistor technology First ATM installed Influence: Medium 70 1970 s 19... View Details

August 2000
Case

Developing Nurse Practitioners at the College of St. Catherine

By: Clayton M. Christensen and Sarah S. Khetani

Margaret McLaughlin has just begun her new appointment as the Dean of Health Professions at the College of St. Catherine in Minneapolis/St. Paul, Minnesota. As an education leader, her charge is to develop Minnesota's health care workforce for the future. She is... View Details

Keywords: Trends; Debates; Decision Choices and Conditions; Higher Education; Teaching; Growth and Development; Technological Innovation; Leading Change; Goals and Objectives; Value Creation; Health Industry

August 2014
Case

Netflix: Designing the Netflix Prize (A)

By: Karim R. Lakhani, Wesley M. Cohen, Kynon Ingram, Tushar Kothalkar, Maxim Kuzemchenko, Santosh Malik, Cynthia Meyn, Greta Friar and Stephanie Healy Pokrywa

In 2006, Reed Hastings, CEO of Netflix, was looking for a way to solve Netflix's customer churn problem. Netflix used Cinematch, its proprietary movie recommendation software, to promote individually determined best-fit movies to customers. Hastings determined that a... View Details

Keywords: Crowdsourcing; Prizes; Digitization; Algorithms; Recommendation Software; Disruption; Transformation; Collaborative Innovation and Invention; Technological Innovation; Knowledge Sharing; Applications and Software; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry; United States

Web

Business, Government & the International Economy Awards & Honors - Faculty & Research

Technology and Management at MIT Sloan School of Management, 2015–2018. Alberto F. Cavallo : Received a National Bureau of Economic Research (NBER) Economics of Digitization Grant, 2015–2016. Reshmaan N. Hussam : Recipient of a United... View Details

30 May 2023
News

Finding PRIDE

fear around being gay in the business world. I felt it would be damaging to my career to be found out, so I limited myself to creative industries where I thought my gayness would be more acceptable if revealed. I worked at Apple for five... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

Web

Request more information | HBS Courses | HBS Online

Aerospace/Defense Agriculture Auto Communications E-Commerce E-Education Energy Entertainment Financial Services Food/Beverage Health/Medical Hospitality Insurance Manufacturing Non-Profit Pharmaceuticals Professional Services Retail View Details

September 2008 (Revised July 2011)
Case

Keeping Google 'Googley'

By: Boris Groysberg, David A. Thomas and Alison Berkley Wagonfeld

This case, set in 2008, examines how Google has worked to avoid potential negative byproducts of rapid growth such as bureaucracy, slow decision-making, lack of visibility, and organizational inconsistency. When the case protagonist, Kim Scott, started with Google in... View Details

Keywords: Entrepreneurship; Growth and Development Strategy; Organizational Culture; Internet; Information Technology Industry

04 Feb 2022
Book

Beyond the Cold War: Reinventing Socialism in 5 Countries

Although many view socialism through the rigid lens of Soviet orthodoxy, it has always been a work in progress and an evolving and adaptable ideology on a global scale, says Harvard Business School Marvin Bower Associate Professor Jeremy Friedman. In his new book, Ripe... View Details

Keywords: by Dina Gerdeman

01 Sep 2006
What Do You Think?

Are We Ready for Self-Management?

to create thousands of new locations, including stores and kiosks, at which its line of Mexican-themed products could be sold. At the same time, it was experiencing a shortage of capable managers in a fast-food industry known for... View Details

Keywords: by James Heskett

November 2022 (Revised June 2023)
Case

UGG Steps into the Metaverse

By: Shunyuan Zhang, Sharon Joseph, Sunil Gupta and Julia Kelley

In the fall of 2022, boot maker UGG and its parent company, Deckers, were working to position the brand in the nascent but fast growing metaverse. The metaverse, the online realm that individual users could navigate as digital avatars, was becoming more commercialized,... View Details

Keywords: Metaverse; Digital Marketing; Innovation and Invention; Marketing Channels; Marketing Strategy; Social Marketing; Internet and the Web; Apparel and Accessories Industry; Apparel and Accessories Industry; Apparel and Accessories Industry; United States

Web

Teaching Quantitative Material - Christensen Center for Teaching & Learning

time for questions and real-time learning, rather than trying to rush through the calculations as quickly as possible (especially with new material or early in the term). A correct answer isn’t always a green light to rocket ahead:... View Details

Web

Recruiting Partners - Health Care

Michigan Hospitals and Health Centers University of Pennsylvania Health System V Vecna Technologies Ventana Medical Systems, Inc. Visiting Nurse Service of NY Vizient W Wellcare Health Plans, Inc. Withings - Digital Health Z Zimmer Inc.... View Details

Web

Research & Development, Project Code SX-70 - Edwin H. Land & Polaroid | Harvard Business School

different customs, only to find that we could speak the language at once and master the customs.” Edwin Land, "On Some Conditions for Scientific Profundity in Industrial Research," June 17, 1965 48 In 1944, Polaroid created a special... View Details

Web

History - Entrepreneurship

nascent high technology industry lead to the creation of a Hall of Fame list of disruptive, innovative, landmark companies such as: Fairchild Semiconductor Intel Apple Computer Teledyne Diosonics New Venture... View Details

September 2023 (Revised June 2024)
Case

Kaspi.kz: Building Trust through Innovation

By: Sandra J. Sucher, Fares Khrais and Marilyn Morgan Westner

This case is written to help students explore how companies can maintain and develop trust while innovating, how to identify and respond effectively to warning signs that they may not be as trusted as they believe, and how being trusted can aid in expanding and growing... View Details

Keywords: Growth and Development Strategy; Organizational Culture; Trust; Technology Adoption; Innovation and Invention; Banking Industry