Publications

2015
Chapter

Leading Proactive Punctuated Change

By: Michael Tushman, Charles O'Reilly and Bruce Harreld

This chapter focuses on leading proactive punctuated change. Based on the institutional and organizational change literatures and our extended involvement with IBM between 1999 and 2008, we suggest that proactive punctuated change can be effectively managed through an... View Details

September 2009 (Revised November 2021)
Case

OnStar: Not Your Father's General Motors

By: Clayton M. Christensen

After two years of less than stellar performance resulting in sales well below plan, senior management at General Motors (GM) mobile telecommunications service start-up, OnStar, recognized that without a substantial change in their strategy, support for the venture... View Details

Keywords: Change Management; Decision Choices and Conditions; Growth and Development Strategy; Corporate Strategy; Technology; Risk and Uncertainty; Joint Ventures; Corporate Entrepreneurship; Product Positioning; Risk Management; Auto Industry; Telecommunications Industry

April 2009 (Revised May 2010)
Case

Partners In Health: HIV Care in Rwanda

By: Michael E. Porter, Scott S. Lee, Joseph Rhatigan and Jim Yong Kim

In 2005, Partners in Health (PIH) was invited by the Rwandan Ministry of Health to assume responsibility for the management of public health care in two rural districts in Eastern Rwanda and create an HIV treatment program at these sites. PIH successfully implemented a... View Details

Keywords: Developing Countries and Economies; Health Care and Treatment; Health Testing and Trials; Medical Specialties; Service Delivery; Nonprofit Organizations; Expansion; Health Industry; Rwanda

December 1998 (Revised December 1999)
Case

Morgan Stanley Dean Witter Private Client Services

By: Thomas J. DeLong, David M. Darst, Ann K Rusher and Catherine M. Conneely

The 1997 merger of retail giant Dean Witter and investment bank Morgan Stanley was a year old when Bob Sculthorpe was appointed director of Private Client Services (PCS) at Morgan Stanley Dean Witter (MSDW). The firm was still operating under two separate broker-dealer... View Details

Keywords: Mergers and Acquisitions; Business Divisions; Investment Banking; Brands and Branding; Salesforce Management; Competitive Strategy; Retail Industry

Teaching Interest

Overview

Luciana has taught in front of MBA, Master of International Business and Economics, and Executive Education students. At HBS, she was a teaching fellow in "Managing Innovation" (taught in the MBA program by Professor Karim Lakhani) and co-developed most teaching... View Details

Keywords: Organizational Evolution; Organizational Behavior; Strategy; Organizational Change and Adaptation; Organizational Design

Web

Entrepreneurial Management Curriculum - Faculty & Research

large companies as well as the public sector benefit just as much as a small firm’s founder from the lessons we will explore. Examining small companies allows us to more fully understand decision-making and incentives at a much deeper level. Unlike View Details

Web

People - Behavioral Finance & Financial Stability

the White House National Economic Council. Luis M. Viceira George E. Bates Professor; Senior Associate Dean, Executive Education Luis M. Viceira is the George E. Bates Professor and Senior Associate Dean for View Details

Web

Accounting & Management Awards & Honors - Faculty & Research

Medical Records on Hospital Utilization Costs" with Luminita Enache, Xue Guo, and Eddie Riedl. Jonas Heese : Winner of the 2021–2022 Glen McLaughlin Prize for Research in Accounting Ethics for “When Executives Pledge Integrity: The Effect... View Details

Web

Building From the Bottom Up - Managing the Future of Work

and high churn for companies. As companies struggle to fill positions in the post-Covid recovery, they will need to invest in retaining and nurturing talent—especially for the lowest earners who perform the most critical tasks. Read the Report View Details

25 May 2010
First Look

First Look: May 25

MaterialsHarvard Business School Executive Education: Balancing Online and Offline Marketing John Deighton and Leora KornfeldHarvard Business School Case 510-091 How does a small business set its online media budget? The HBS View Details

Keywords: Martha Lagace

28 Apr 2023
Blog Post

From Harvard Business School to Spotify: Four Lessons in My Journey to Land My Dream Job

about careers in the music industry. Through these events I met executives from music labels, event and music tech companies, and even top artist managers. This allowed me to have a much more nuanced point of view about the types of... View Details

Web

Tata Hall | About

Tata Hall Tata Hall is named in honor of Ratan N. Tata (AMP 71, 1975). Tata Hall, a facility completed in December 2013, enhances and expands the School’s Executive Education portfolio. The arc-shaped, seven-story, glass and brick... View Details

21 Sep 2022
Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

meaningful life if you’re evil? But what if you cause harm? Is your life still considered meaningful? In a final experiment, the researchers examined the role of morality. Participants were told about Ariana, a fictional executive for a... View Details

Keywords: by Shalene Gupta

Program

Public Education Leadership Project

build management and leadership skills, and acquire new ability to achieve long-term excellence across all schools in your district. You will return to your district with new ideas and strategies that you can implement successfully. Read More Develop, communicate, and... View Details

June 2007 (Revised December 2007)
Case

AFL-CIO: Office of Investment and Home Depot

By: Rakesh Khurana and James Weber

Describes the AFL-CIO: Office of Investments activities in their campaign to improve governance at Home Depot by calling attention to Home Depot CEO Robert Nardelli's compensation package and the company's poor performance. The AFL-CIO Office of Investments advocates... View Details

Keywords: Investment; Corporate Governance; Governing and Advisory Boards; Executive Compensation; Labor Unions; Organizational Change and Adaptation; Business and Shareholder Relations