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Show Results For
- All HBS Web
(5,362)
- People (2)
- News (1,577)
- Research (3,188)
- Events (17)
- Multimedia (123)
- Faculty Publications (1,865)
- 01 Feb 1999
- News
Moving Mountains
death. Following the second OPM round one month later, Barco was named president by her mother. "I don't manage our employees in the autocratic way that my father did," she notes, "and yet my style, which is consensual, seems to get the... View Details
Keywords: Nancy O. Perry
- 01 Dec 2011
- News
Making the Case for Leadership
the workers’ allegiance. She does so in part by meeting one-on-one with every employee and introducing innovations such as pairing a shift worker with a manager in coleadership roles. “This is an unusual case because it’s about an MBA in... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
- Profile
Inessa Lurye
today, Inessa heads up product strategy at Maxwell Health, an "operating system for employee benefits" that centralizes health and benefits data to help employees navigate options more simply and... View Details
- 17 Dec 2015
- News
Examining Global Workforce Management
As executives of an international company are considering workforce reductions in Europe and South America, they are providing layoff support to employees and working with communities to create incentives for new businesses to replace... View Details
- 17 Nov 2011
- Sharpening Your Skills
Sharpening Your Skills: Organizational Design
the tools they create. How Can Managers Get The Best Thinking Out Of Support Staff? Managing the Support Staff Identity Crisis Employees not connected directly to profit and loss can suffer from a collective "I-am-not-strategic" identity... View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
- 01 Mar 2023
- News
Research Brief: Great Expectations
The narrative surrounding employees who are passionate about their jobs holds so much sway in today’s workplace that it has become a self-fulfilling prophecy. “Ultimately, if you believe in a passionate person, they will perform better,”... View Details
- June 2011
- Teaching Note
Differences at Work Series (TN)
By: Sandra J. Sucher and Rachel Gordon
Teaching Note for 408011, 408042, 408037, 408055, 408056, 408012, 408043, 408044, 408014, 408046, 408047, 408015, 408048, 408016, 408049, 408017, 408050, 408019, 408052, 609053, 609054, 408021, 408054, 408013, 408045. View Details
- March 2022
- Article
From Proprietary to Collective Governance: How Do Platform Participation Strategies Evolve?
By: Siobhan O'Mahony and Rebecca Karp
When platform leaders change the rules guiding who can access and control a platform, the strategies of those who create value from the platform can be upended. Little research examines how platform participants adapt their strategies when a platform leader changes the... View Details
Keywords: Platform Governance; Access; Crowdsourcing; Applications and Software; Employees; Leadership Style; Cybersecurity; Risk Management
O'Mahony, Siobhan, and Rebecca Karp. "From Proprietary to Collective Governance: How Do Platform Participation Strategies Evolve?" Strategic Management Journal 43, no. 3 (March 2022): 530–562.
- October 1998 (Revised May 1999)
- Case
"Friendly Skies, The": Welfare-to-Work at United Airlines
By: Rosabeth M. Kanter and Ellen Pruyne
In 1997 United CEO Gerald Greenwald was appointed chairman of the national Welfare-to-Work Partnership by President Clinton and committed United to hiring from the welfare rolls. A welfare-to-work recruitment program was rapidly established and soon followed by a... View Details
Keywords: Programs; Selection and Staffing; Retention; Employees; Recruitment; Welfare; Air Transportation Industry
Kanter, Rosabeth M., and Ellen Pruyne. "Friendly Skies, The": Welfare-to-Work at United Airlines. Harvard Business School Case 399-013, October 1998. (Revised May 1999.)
- August 2020
- Article
Workplace Knowledge Flows
By: Jason Sandvik, Richard Saouma, Nathan Seegert and Christopher Stanton
We conducted a field experiment in a sales firm to test whether improving knowledge flows between coworkers affects productivity. Our design allows us to compare different management practices and to isolate whether frictions to knowledge transmission primarily reside... View Details
Keywords: Knowledge Sharing; Interpersonal Communication; Employees; Performance Productivity; Sales; Motivation and Incentives
Sandvik, Jason, Richard Saouma, Nathan Seegert, and Christopher Stanton. "Workplace Knowledge Flows." Quarterly Journal of Economics 135, no. 3 (August 2020): 1635–1680.
- August 2019
- Case
Bark Gift Shop Ltd.
By: Susanna Gallani, Jan Bouwens and Peter Kroos
This case describes a setting in which the CFO of Bark Gift Shop Ltd., a gift items retailer, discovers an undesired pattern in the performance data suggesting that her shop managers that perform well during the first part of the year, purposely reduce their effort in... View Details
Keywords: Data Analytics; Employees; Behavior; Performance; Management; Goals and Objectives; Motivation and Incentives; Analysis
Gallani, Susanna, Jan Bouwens, and Peter Kroos. "Bark Gift Shop Ltd." Harvard Business School Case 120-008, August 2019.
- June 2014
- Case
Making Progress at IDEO
By: Teresa M. Amabile and Katrina Flanagan
This case focuses on different types of client relationships at IDEO, the value of these relationships for IDEO and clients, and the implications for IDEO designers' everyday experience of work. As new types of client work have shifted away from the more classic design... View Details
Keywords: Organizational Change and Adaptation; Motivation and Incentives; Employees; Customer Focus and Relationships; Service Industry
Amabile, Teresa M., and Katrina Flanagan. "Making Progress at IDEO." Harvard Business School Case 814-123, June 2014.
- 01 Oct 2000
- News
Silent Killers: Overcoming Barriers to Organizational Learning
group of the unit's most highly respected employees to interview colleagues and internal and external customers. They then report to their leaders what they have learned about the organization. After gathering profiles of over 150... View Details
Keywords: Judith A. Ross
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
As every company knows, employees are its greatest resource. It's more than a shame, then, that many workers are either not encouraged or afraid to speak up and communicate ideas at work. Employers are losing valuable knowledge and... View Details
Keywords: by Sarah Jane Gilbert
- 01 Sep 2003
- News
Mark Fuller
start-up with five employees to a global powerhouse with sixteen hundred employees in 23 countries. From day one, Fuller and his colleagues knew they wanted to build a firm with global reach — a cutting-edge... View Details
- 01 Mar 2013
- News
Faculty Books
employees (what we buy, how we manage others) to the choices we make more broadly as human beings (whom we date, how we deal with friendships). She identifies the factors likely to sway decisions in wrong directions and how to correct for... View Details
Edward A. Fox
Fox was the first employee and president of the Student Loan Marketing Association (Sallie Mae). Under his guidance, the organization grew to become a $25 billion financial enterprise and the largest provider of loans for college... View Details
Keywords: Finance
Cyrus H. McCormick, Jr.
McCormick was responsible for International Harvester’s successful consolidation. During his tenure, the firm developed more efficient types of machines, research departments were greatly expanded with “model farms” set up throughout the country, and View Details
Keywords: Agriculture & Mining
- 22 Sep 2020
- News
Balancing Act
women role models and mentors in business, being in charge came with the responsibility of fostering other women, starting with a gender-balanced executive team. The first step was sharing her plan with her employees and listening to... View Details
Keywords: April White
- 01 Mar 2015
- News
Communicating the Language of Business Across Borders
employees of diverse skill sets to adopt English as their business language. For the past four years, with extensive support from the School’s research centers in Asia, Europe, and Latin America, she has gathered data from View Details