Publications

Portrait Project

Uzoma Nwagba

poverty becomes more real than life itself. But I've also been struck even more by the dogged daily sacrifice of strong people—like Mother—who consistently manage to place community above self, even at the price of a tumultuous career,... View Details

16 Nov 2017
Cold Call Podcast

Language and Globalization: The Mandate to Speak English at Rakuten

Keywords: Re: Tsedal Neeley; Retail; Electronics

11 Aug 2003
Research & Ideas

Why Budgeting Kills Your Company

strategies, leading them to overinvest in the near term," says Baxter. Senior management can provide valuable top-down guidance here by using three- to five-year strategic plans to define the boundaries of these discussions and then making sure they're clearly... View Details

Keywords: by Loren Gary

Research Summary

Design Driven Innovation

By: Roberto Verganti

Firms, managers and scholars have often balanced between two approaches to innovation: user centered (where incremental innovation is pulled by the market) and technology push (where innovation comes from breakthrough development in technologies). However there is a... View Details

Article

Manuscript Variations of Dabistān-i Maẕāhib and Writing Histories of Religion in Mughal India

By: Sudev J Sheth

A text that has found renewed interest among scholars of early modern India is the Persian compendium of religion called Dabistān-i Maẕāhib. Written between 1645 and 1658, the Dabistān presents a lively ethnographic and historical account of customs and habits of... View Details

Keywords: Manuscripts; Religion; History; India

2016
Working Paper

Entrepreneurs and the Co-Creation of Ecotourism in Costa Rica

By: Geoffrey Jones and Andrew Spadafora

Between the 1970s and the 2000s, Costa Rica became established as the world’s leading ecotourism destination. This working paper suggests that although Costa Rica benefited from biodiversity and a pleasant climate, the country’s preeminence in ecotourism requires more... View Details

Keywords: Tourism; Latin America; Business History; Sustainable Strategy; Sustainability; Nonprofit; Entrepreneurs; Environment; Entrepreneurship; History; Environmental Sustainability; Tourism Industry; Costa Rica

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July–August 2014
Article

The Crisis in Retirement Planning

By: Robert C. Merton

Corporate America began to really take notice of the looming retirement crisis in the wake of the dot-com crash, when companies in major industries went bankrupt in large part because of their inability to meet their pension obligations. The result was an acceleration... View Details

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2014
Working Paper

Sharing Design Rights: A Commons Approach for Developing Infrastructure

By: Nuno Gil and Carliss Y. Baldwin

This study empirically investigates the relationship between design structure and organization structure in the context of new infrastructure development projects. Our research setting is a capital program to develop new school buildings in the city of Manchester, UK.... View Details

Keywords: Design; Buildings and Facilities; Education

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February 2010 (Revised August 2010)
Case

Sheikh Mohammed and the Making of 'Dubai, Inc.'

By: Anthony Mayo, Nitin Nohria, Umaimah Mendhro and Johnathan Cromwell

Sheikh Mohammed bin Rashid Al Maktoum has converted Dubai from a sleepy little coastal village into a world-class city, famous for its ambition, drive, and economic promise. He is the founder, part-owner, and visionary behind companies such as Emirates Airlines, a... View Details

Keywords: Development Economics; Leadership Style; Emerging Markets; Personal Development and Career; Business and Community Relations; Business and Government Relations; Dubai

Web

Doing Business in a Divided World - Alumni

customers, and broader communities to deal with these and other societal consequences on their own. How, we will ask, can firms think about internalizing or addressing these costs? Are there ways for commercial enterprises to address... View Details

08 Mar 2022
Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

unbiased management processes, a commitment from leaders at all levels to inclusive practices, and equitable opportunity structures, they can undo patterns of disadvantage that prevent community members from thriving. This systemic... View Details

Keywords: by Colleen Ammerman and Boris Groysberg

Profile

Melcolm Ruffin

attended not one, but three African American Student Union (AASU) conferences at HBS. "It was a very inspirational experience to see incredible Black leaders speak to the community they've built here. They recharged me... View Details

Keywords: Entertainment/Media

September 2017
Case

Sensing (and Monetizing) Happiness at Hitachi

By: Ethan Bernstein and Stephanie Marton

Inspired by research linking happiness and productivity, Hitachi had invested in developing new “people analytics” technologies to help companies increase employee happiness. Hitachi had begun manufacturing high-tech badges that quantify a wearer’s activity patterns.... View Details

Keywords: People Analytics; Japan; Sociometers; Wearables; Interpersonal Communication; Human Resources; Happiness; Technology Industry; Japan

16 Apr 2019
Blog Post

How Being an Introvert Influenced My Business School Experience

bolster important communication skills and build up a base level of confidence needed to address large audiences, a valuable “real world” skill. Given that as an introvert I prefer a slower pace and value reflection (extroverts tend to... View Details

Profile

Ethan Li

Ethan Li may have an advantage over other would-be business leaders: he feels very comfortable with the unknown. As an undergraduate, he majored in engineering, yet took his first career assignment with Morgan Stanley in Hong Kong. He could have stayed with banking,... View Details

Keywords: Financial Services; Manufacturing/Energy

17 Nov 2015
Blog Post

What is HBS START Week?

students’ next two years. We structured START around the three pillars at the foundation of successful student life: (1) personal and (2) professional development and (3) a strong community to facilitate said development. START affords... View Details

February 2025 (Revised April 2025)
Case

Institutional Neutrality, Restraint or Convenience?

By: Clayton S. Rose, Nicole Zelazko and Alexis Lefort

In the fall of 2023 and winter of 2024, college campuses across the U.S. experienced protests and encampments in the aftermath of the October 7, 2023 terrorist attack on Israel by the Islamist militant group Hamas, and Israel’s subsequent invasion of Gaza. These... View Details

Keywords: Distribution; Cost vs Benefits; Ethics; Governance; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Adaptation; Disruption; Communication Strategy; Higher Education; United States

29 Oct 2020
Blog Post

Delving Deeper into Development with the MBA/MPA-ID Program – a Q+A with Zainab Raji (MBA/MPA-ID 2022)

African countries. I feared that during and after the outbreak populations living in poverty would be much worse-off and new populations would fall into poverty because the outbreak was taking away lives, sources of income, foreign investment, and View Details

January 2004 (Revised June 2004)
Case

Friendly Fire

By: Scott A. Snook, Leslie J. Freeman, L. Jeffrey Norwalk and Bridget Gurtler

On April 14, 1994, two U.S. Air Force F-15 fighters accidentally shot down two U.S. Army Black Hawk helicopters over Northern Iraq, killing all 26 peacekeepers onboard. Describes the initial investigation and response to this accident and raises questions about the... View Details

Keywords: Leadership Style; Management Skills; Behavior; Spoken Communication; United States; Iraq