Publications

June 2023
Article

The Effect of Firms' Information Exposure on Safeguarding Employee Health: Evidence from COVID-19

By: Lisa Yao Liu and Shirley Lu

We show that information exposure through international business networks enables firms to take proactive measures that benefit employees and potentially the local community. Specifically, in the early days of COVID-19, firms that have business networks with China and... View Details

Keywords: COVID-19 Pandemic; Networks; Knowledge Use and Leverage; Health Pandemics; Decision Choices and Conditions; Corporate Social Responsibility and Impact

February 2007
Article

The Effect of File Sharing on Record Sales: An Empirical Analysis

By: Felix Oberholzer-Gee and Koleman Strumpf

Keywords: Information Technology; Sales; Theory

December 2015 (Revised February 2016)
Case

Ocado

By: José Alvarez, David E. Bell and Damien McLoughlin

In 2015, U.K.-based Ocado was the world's largest pure player in the online home-delivery grocery business and was gaining a growing share of the highly competitive U.K. grocery market. Ocado had made heavy investments in technology, including a highly automated... View Details

Educators

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2020
Working Paper

Draw Near to Go Far: The Role of Convergence in Capitalizing on Exploration

By: Carolyn Fu

Organizations are often advised to engage heavily in exploration in order to succeed – to cast a wide net for diverse solutions that are superior to what they currently exploit. However, what is the organization to do when the fruits of its exploration are inconsistent... View Details

Keywords: Problems and Challenges; Learning; Knowledge Acquisition; Decision Choices and Conditions

8 Sep 2023
Conference Presentation

Chatbots and Mental Health: Insights into the Safety of Generative AI

By: Julian De Freitas, K. Uguralp, Z. Uguralp and Stefano Puntoni

Keywords: AI and Machine Learning; Well-being

2024
Working Paper

Navigating Software Vulnerabilities: Eighteen Years of Evidence from Medium and Large U.S. Organizations

By: Raviv Murciano-Goroff, Ran Zhuo and Shane Greenstein

How prevalent are severe software vulnerabilities, how fast do software users respond to the availability of secure versions, and what determines the variance in the installation distribution? Using the largest dataset ever assembled on user updates, tracking server... View Details

Keywords: Cybersecurity; Applications and Software; Technology Adoption; Consumer Behavior

Purchase

01 Jun 2005
News

Mookerjee Picked as First Director of New HBS India Research Center

After nearly two decades in senior marketing and new venture positions, Ajay Mookerjee (DBA ’88) has returned to HBS as executive director of the new India Research Center. “I’ve had a pent-up desire to get involved in academic work, and... View Details

Keywords: HBS; India Research Center; Colleges, Universities, and Professional Schools; Educational Services

April 2019 (Revised February 2025)
Case

Wendell Weeks at Corning Inc.: Extending a History of Life-Changing Innovations (A)

By: Ryan Raffaelli, David G. Fubini and Aldo Sesia

This case examines the leadership challenges associated with maintaining a culture of innovation in established organizations. It asks students to step into the shoes of a leader faced with making several tough decisions about when to invest (or to stop investing) in... View Details

Keywords: Innovation and Invention; Organizational Culture; Innovation Leadership; History; Technological Innovation; Investment; Decision Making

Educators

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September 2022
Article

Human Versus Machine: A Comparison of Robo-Analyst and Traditional Research Analyst Investment Recommendations

By: Braiden Coleman, Kenneth J. Merkley and Joseph Pacelli

We provide the first comprehensive analysis of the properties of investment recommendations generated by “Robo-Analysts,” which are human analyst-assisted computer programs conducting automated research analysis. Our results indicate that Robo-Analyst recommendations... View Details

Keywords: Fintech; Analysts; Robo-analysts; Investment Recommendations; Investment; Information Technology; Performance

December 1994
Background Note

Note on Estimating the Value of the "IT Asset" Part II

By: Richard L. Nolan

Keywords: Information Technology; Valuation; Assets

December 1994
Background Note

Note on Estimating the Value of the "IT Asset" Part I

By: Richard L. Nolan

Keywords: Information Technology; Valuation; Assets

20 Feb 2013
Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

across the legacy organizations and have a clear sense of the future. The top team must be ready to make people choices quickly and facilitate team-building. Otherwise uncertainty turns to passivity, and... View Details

Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation

Article

Designing Social Networks: Joint Tasks and the Formation and Endurance of Network Ties

By: Sharique Hasan and Rembrand Koning

Can managers influence the formation of organizational networks? In this article, we evaluate the effect of joint tasks on the creation of network ties with data from a novel field experiment with 112 aspiring entrepreneurs. During the study, we randomized individuals... View Details

Keywords: Accelerators; Entrepreneur; Social Networks; Field Experiment; Entrepreneurship; Organizational Design; Networks; Social and Collaborative Networks; Social Media; Information Technology Industry; India

May 2023
Article

How Do Campaigns Shape Vote Choice? Multi-Country Evidence from 62 Elections and 56 TV Debates

By: Caroline Le Pennec and Vincent Pons

We use two-round survey data from 62 elections in 10 countries since 1952 to study the formation of vote choice, beliefs, and policy preferences and assess how televised debates contribute to this process. Our data include 253,000 observations. We compare the... View Details

Keywords: Political Debates; TV Debates; Voting; Political Elections; Decision Choices and Conditions

May 2003
Article

Managing the Sources of Uncertainty: Matching Process and Context in Software Development

By: Alan MacCormack and Roberto Verganti

Keywords: Management; Risk and Uncertainty; Applications and Software; Research and Development; Technology Industry