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  • All HBS Web  (7,625)
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  • 02 Jul 2014
  • What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

Waterman), Level 5 Leadership (described by Jim Collins as centered around personal humility and professional will), servant leadership (defined by Robert Greenleaf in terms of service to others View Details
Keywords: by James Heskett
  • 02 Apr 2001
  • What Do You Think?

Telecommuting: Dangerous to Health?

approach to sleep, diet, and exercise." Clearly, telecommuting, according to those who practice it, is a work in progress. As one telecommuter's bittersweet comment put it, "In many ways... View Details
Keywords: by James Heskett
  • 28 Mar 2011
  • Research & Ideas

Why Manufacturing Matters

United States is still an innovation powerhouse? Shih: I think so. But the problem comes about as more manufacturing moves offshore and commercialization capabilities diminish. Flat-panel displays are a good... View Details
Keywords: by Roger Thompson; Manufacturing
  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

others, and unwilling to think of themselves as members of teams rather than the stars and specialists they were taught to be. Twenty years ago, when I was invited to address a group of doctors, I was nearly... View Details
Keywords: by Jim Heskett; Health
  • 26 Feb 2018
  • Research & Ideas

The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels

traditionally earned their biggest margins when rooms were scarce and customers were forced to pay higher rates—such as in Midtown Manhattan on New Year's Eve. And it's good news for travelers who don't have to pay through the roof to get... View Details
Keywords: by Dina Gerdeman; Travel
  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

depth in a focus group.—Gerald Zaltman Underhill shuns academic market research as being too theoretical. Yet some of this research supports Underhill's commonsense findings. Such is the case with the work... View Details
Keywords: by Richard Bierck; Retail
  • 24 Aug 2016
  • Research & Ideas

Can Obamacare Be Saved?

insurance premiums for the average plan are expected to rise by 9 percent in 2017. Aetna’s decision prompted commentary from both sides of the political spectrum. Republicans see it as proof that the public exchanges simply won’t work,... View Details
Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health
  • 03 Feb 2014
  • Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

network, but pay only for those ads that entice a consumer to make a purchase. (This setup is different from other online advertising such as banner ads, where the seller pays... View Details
Keywords: by Kim Girard; Advertising; Publishing
  • 18 Jun 2001
  • Research & Ideas

When In-House Research Isn’t Enough

For many decades, corporate research and development has been pretty much an "inside job." The road to innovative new products and services began and ended with a company's internal R&D. But... View Details
Keywords: by Jim Aisner
  • 18 Jun 2001
  • Research & Ideas

Tech Investment the Wise Way

credible prospect of an attractive return on the assets required to create and expand the model. . . . Implications The biases introduced by an established business model can cut two ways. First, as noted earlier, they can mask the... View Details
Keywords: by Henry Chesbrough & Richard S. Rosenbloom
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

offset the cost for treating the uninsured and providing medical education, and federal health-care regulators such as the Centers for Medicare and Medicaid Services are looking the other way View Details
Keywords: by Michael Blanding
  • 27 Apr 2021
  • Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

variable analysis and use the differences in the likelihood of retirement driven by Social Security retirement incentives in the United States to find a sizable increase in purpose in life as an outcome of... View Details
  • 28 Apr 2014
  • Research & Ideas

Football Stars Debate ‘The Social Capital of the Savvy Athlete’

Nobody understands the power of Twitter better than Seattle Seahawks cornerback Richard Sherman. In a now-infamous television interview in January after a National Football League playoff game, Sherman... View Details
Keywords: by Carmen Nobel; Sports
  • 02 May 2011
  • Research & Ideas

Casino Payoff: Hands-Off Management Works Best

the "comp," or complimentary benefit, which can include a free dinner at a hotel restaurant, reduced-priced tickets and good seats to a show, or even free lodging in deluxe... View Details
Keywords: by Dennis Fisher; Entertainment & Recreation
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

different product life cycles. Making the transition has been extremely hard. What made the iPod transition easier is that the iPod began as a PC peripheral, even though it's ultimately View Details
Keywords: by Sean Silverthorne
  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

Boris Groysberg and communications professional Michael Slind discuss the power of talk as a way to recapture high levels of employee engagement and strategic alignment. This excerpt identifies four elements... View Details
Keywords: Re: Boris Groysberg
  • 21 Nov 2016
  • Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

increase is largely driven by more functional specialists like CIOs or CMOs, not general managers.” “There ultimately is no such thing as effective selling that is not tied to the company’s strategic objectives” The reason for that is... View Details
Keywords: by Michael Blanding
  • 06 Oct 2003
  • Research & Ideas

The Growth of the Social Enterprise

central board of directors. In contrast, affiliates are independent, 501(c)(3) organizations that have an agreement with a coordinating, central organization to be part of an identifiable network. Each affiliate has its own governing... View Details
Keywords: by Carla Tishler
  • 15 Oct 2012
  • Research & Ideas

Why Business IT Innovation is so Difficult

especially larger ones, have done so. Those that have done the heavy IT and organizational lifting, such as Walmart, reap serious dividends. "There's a tremendous gap between the most IT-savvy firms and the... View Details
Keywords: by Maggie Starvish
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

purchasing departments. The process transforms these from functionally oriented cost centers into strategic partners with the line-operating units and the company. This alignment is often accomplished with a View Details
Keywords: by Robert S. Kaplan & David P. Norton
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