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      • August 1986 (Revised June 1987)
      • Case

      Lotus Development Corporation: Entering International Markets

      By: David B. Yoffie and John J. Coleman
      Lotus 1-2-3 exploded on the American market in the spring of 1983. Nine months later Jim Manzi, vice president of marketing, hired Chuck Digate to develop an international strategy for Lotus. Case explores Lotus' rapid rise to the top of the software market in the... View Details
      Keywords: Market Entry and Exit; Applications and Software; Global Strategy; Management Teams; Information Technology Industry; United States
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      Yoffie, David B., and John J. Coleman. "Lotus Development Corporation: Entering International Markets." Harvard Business School Case 387-034, August 1986. (Revised June 1987.)
      • June 1986 (Revised July 1990)
      • Case

      OTISLINE (A)

      By: F. Warren McFarlan and Donna B. Stoddard
      Describes the company's use of information technology to strengthen its position in the elevator sales and service market. Also demonstrates how information technology can be used to better manage and control a large geographically dispersed service organization. View Details
      Keywords: Information Technology; Technology Adoption; Sales; Marketing; Rank and Position; Salesforce Management; Service Operations; Management Analysis, Tools, and Techniques; Global Range; Accounting; Business Ventures; Industry Growth
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      McFarlan, F. Warren, and Donna B. Stoddard. "OTISLINE (A)." Harvard Business School Case 186-304, June 1986. (Revised July 1990.)
      • May 1986
      • Case

      Data Administration in Citibank Brazil (A): The Competitive Advantage

      By: Shoshana Zuboff
      Keywords: Banks and Banking; Information Management; Competitive Advantage; Banking Industry; Brazil
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (A): The Competitive Advantage." Harvard Business School Case 486-109, May 1986.
      • May 1986 (Revised October 1986)
      • Case

      Data Administration in Citibank Brazil (B): Strategy and Technology

      By: Shoshana Zuboff
      Keywords: Banks and Banking; Information Management; Banking Industry; Brazil
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (B): Strategy and Technology." Harvard Business School Case 486-110, May 1986. (Revised October 1986.)
      • May 1986 (Revised October 1986)
      • Case

      Data Administration in Citibank Brazil (C): The Back-End Project

      By: Shoshana Zuboff
      Keywords: Information Management; Banking Industry; Brazil
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (C): The Back-End Project." Harvard Business School Case 486-111, May 1986. (Revised October 1986.)
      • May 1986
      • Case

      Data Administration in Citibank Brazil (D): Implementation of the Central Liabilities Pilot

      By: Shoshana Zuboff
      Keywords: Banks and Banking; Information Management; Banking Industry; Brazil
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (D): Implementation of the Central Liabilities Pilot." Harvard Business School Case 486-112, May 1986.
      • May 1986
      • Case

      Data Administration in Citibank Brazil (E): Assessing the Implementation Strategy

      By: Shoshana Zuboff
      Keywords: Information Management; Strategy; Banking Industry; Brazil
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (E): Assessing the Implementation Strategy." Harvard Business School Case 486-113, May 1986.
      • May 1986
      • Case

      Cooper Industries, Inc., Software Case

      By: Thomas R. Piper
      Keywords: Software; Information Technology Industry
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      Piper, Thomas R. "Cooper Industries, Inc., Software Case." Harvard Business School Case 286-096, May 1986.
      • April 1986 (Revised July 1996)
      • Case

      Comdisco, Inc.: Financial Statement Analysis (A)

      By: Krishna G. Palepu
      Keywords: Financial Statements; Information Technology Industry
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      Palepu, Krishna G. "Comdisco, Inc.: Financial Statement Analysis (A)." Harvard Business School Case 186-299, April 1986. (Revised July 1996.)
      • March 1986 (Revised March 1987)
      • Case

      EMC Corp.

      By: William A. Sahlman
      Keywords: Information Technology Industry
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      Sahlman, William A. "EMC Corp." Harvard Business School Case 286-106, March 1986. (Revised March 1987.)
      • February 1986 (Revised November 1987)
      • Case

      Palladian Software

      By: William A. Sahlman
      Keywords: Software; Information Technology Industry
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      Sahlman, William A. "Palladian Software." Harvard Business School Case 286-065, February 1986. (Revised November 1987.)
      • January 1986 (Revised October 1986)
      • Case

      Data Administration in Citibank Brazil (Abridged)

      By: Shoshana Zuboff
      Keywords: Banks and Banking; Information Management; Banking Industry; Brazil
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (Abridged)." Harvard Business School Case 486-081, January 1986. (Revised October 1986.)
      • January 1986 (Revised March 1997)
      • Case

      Horizon Group

      By: William A. Sahlman
      Contains a description of a situation confronting the co-founder of a company planning to produce software for microcomputers. The company has just completed raising money from some wealthy investors by forming an R&D Limited Partnership. Development of the program (an... View Details
      Keywords: Business or Company Management; Venture Capital; Partners and Partnerships; Business Plan; Outcome or Result; Research and Development; Financial Strategy; Corporate Finance; Information Technology Industry
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      Sahlman, William A. "Horizon Group." Harvard Business School Case 286-058, January 1986. (Revised March 1997.)
      • October 1985 (Revised February 1986)
      • Supplement

      CompuServe (A1)

      By: James L. Heskett
      This addendum to CompuServe (A) describes how resources were allocated. View Details
      Keywords: Resource Allocation; Information Technology Industry
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      Heskett, James L. "CompuServe (A1)." Harvard Business School Supplement 386-094, October 1985. (Revised February 1986.)
      • October 1985 (Revised December 1989)
      • Case

      CompuServe (B)

      By: James L. Heskett
      Keywords: Internet and the Web; Web Services Industry
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      Heskett, James L. "CompuServe (B)." Harvard Business School Case 386-095, October 1985. (Revised December 1989.)
      • October 1985
      • Supplement

      CompuServe (C)

      By: James L. Heskett
      Describes events and raises issues subsequent to Charlie McCall's acceptance of the job of CEO at CompuServe. View Details
      Keywords: Management Teams; Problems and Challenges; Information Technology Industry
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      Heskett, James L. "CompuServe (C)." Harvard Business School Supplement 386-096, October 1985.
      • October 1985 (Revised November 1986)
      • Supplement

      CompuServe (D)

      By: James L. Heskett
      Describes events and raises issues subsequent to Charlie McCall's acceptance of the job as CEO at CompuServe. View Details
      Keywords: Management Teams; Problems and Challenges; Information Technology Industry
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      Heskett, James L. "CompuServe (D)." Harvard Business School Supplement 386-097, October 1985. (Revised November 1986.)
      • October 1985 (Revised November 1986)
      • Supplement

      CompuServe (E)

      By: James L. Heskett
      Describes events and raises issues subsequent to Charlie McCall's acceptance of the job of CEO at CompuServe. View Details
      Keywords: Management Teams; Problems and Challenges; Information Technology Industry
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      Heskett, James L. "CompuServe (E)." Harvard Business School Supplement 386-098, October 1985. (Revised November 1986.)
      • September 1985 (Revised October 1989)
      • Case

      CompuServe (A)

      By: James L. Heskett
      Keywords: Internet and the Web; Information Technology; Information Technology Industry; Information Technology Industry
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      Heskett, James L. "CompuServe (A)." Harvard Business School Case 386-067, September 1985. (Revised October 1989.)
      • May 1985 (Revised November 1990)
      • Case

      Spinnaker Software Corp.

      By: Howard H. Stevenson
      Describes the problems faced by a company that has experienced remarkable growth, but growth which is below projections. The management must evaluate the company's position in the turbulent software industry. The two partners must then decide whether to cut back to... View Details
      Keywords: Decisions; Borrowing and Debt; Insolvency and Bankruptcy; Profit; Growth and Development; Growth and Development Strategy; Problems and Challenges; Software; Information Technology Industry
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      Stevenson, Howard H. "Spinnaker Software Corp." Harvard Business School Case 385-252, May 1985. (Revised November 1990.)
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