Publications

01 Dec 2000
News

HBS Alumni Association Board of Directors: President's Report

Alumni Board, continuing education is becoming an important part of the menu of services available to HBS graduates. Let me expand on that by telling you about what the Board will be addressing this year. As in past years, the Board will... View Details

Keywords: Educational Support Services; Educational Support Services

August 2000
Case

Monster.com

By: Jeffrey F. Rayport

Jeff Taylor, founder and CEO of Monster.com, ponders how his online site, the leading career site on the web, can continue its dominance (60% share in 1999) and growth on the Internet. Monster.com had just launched a nationwide branding campaign on television and... View Details

Keywords: Internet and the Web; Entrepreneurship; Brands and Branding; Service Industry

01 Jun 2015
News

Screen Grab

for soccer fans, FirstRowSports. The NFL’s as-yet-unnamed foray into online streaming will test the waters with an October 25 game only available online. The cable and telecom industry has taken note, evidenced by its heavy lobbying... View Details

Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment

25 Sep 2000
Research & Ideas

Cyber-Marketing: Scouting the Digital Communications Frontier

provide insights for marketers and the advertising industry. Until as recently as last year, for instance, most Internet advertising had been Web-sponsored, promoting firms such as Internet service providers, search engine developers, and... View Details

Keywords: by Peter K. Jacobs

March 2003 (Revised January 2006)
Case

Threshold Sports

By: Richard G. Hamermesh and Todd H Thedinga

Describes the sales, marketing, and operating issues facing Threshold Sports, a small cycling event management company that produces the Pro Cycling Tour. Examines the issues facing the company as it approaches breakeven and attempts to grow the business substantially.... View Details

Keywords: Growth Management; Bicycle Transportation; Service Delivery; Sports; Bicycle Industry; Bicycle Industry

01 Jun 2015
News

The Military and the MBA: Gene Markowski (MBA 1973)

“You can’t just give orders in business.” —Unlearning some of the lessons of the military Gene Markowski (MBA 1973) served as an Army Huey helicopter pilot in Vietnam and received the Distinguished Flying Cross and many other honors for heroic action. He retired from a... View Details

Keywords: National Security and International Affairs; Government

01 Dec 2013
News

14 for '14

Andrew Miller (MBA 1988), writer and coauthor, Those Guys Have All the Fun: Inside the World of ESPN Nick Taranto Photo courtesy of Nick Taranto "We will see more investment in the tech-enabled food space. Many investors and entrepreneurs were scared away from food... View Details

Keywords: Arts, Entertainment; Finance; Government; Information; Retail Trade

25 Aug 2022
News

Research Brief: Paying the Price for Remote Work

The pandemic dramatically accelerated the global marketplace’s appetite for remote work, which had already become a $50 billion industry by 2020. But wages for the same remote jobs varied greatly, depending on where the worker lived.... View Details

Keywords: Jill Radsken; Market Research, Photo, Translation, Veterinary and Other Services; Market Research, Photo, Translation, Veterinary and Other Services

01 Jun 2003
News

Up Against The Firewall

organization.” In the MBA and Executive Education programs, Austin teaches a case he coauthored (with Larry Leibrock and Alan Murray) called “The iPremier Co.: Denial of Service Attack.” Raising the kinds of questions and dilemmas cited... View Details

Keywords: Garry Emmons; Robert Austin; Corporate Services; Corporate Services; Corporate Services

01 Jun 2004
News

Letters

Fantastic Photos The photo galleries from Iraq and Afghanistan on the Bulletin Web site are fantastic. They portray both the beauty and the ugliness of these countries and put a familiar face on those who serve us during this war. Thank... View Details

Keywords: letters; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services

01 Apr 2008
News

“Let Us Now Praise Famous Women”

labels. Over the next 15 years, as the use of e-mail and the Web expanded, the work of the Records Office became more complex and demanding — paradoxically even as alums could do more and more online themselves. Do you remember, back in... View Details

Keywords: Educational Services; Educational Services

William R. Kelly

Kelly was a pioneer in creating the temporary employment agency. During the post-war era, American industry was in great need for clerical workers and Kelly’s idea of temporary office help became extremely popular among women (accounting... View Details

Keywords: Services

01 Mar 2009
News

The Ascent of Money

their support and concerns. Your Taxi Is Waiting Will a new category of “very light jets” shake up the business of flying? Three HBS entrepreneurs hope so. A look at the ups and downs of building the air-taxi industry in a turbulent... View Details

12 Nov 2015
Working Paper Summaries

Social Networks, Ethnicity, and Entrepreneurship

Keywords: by William R. Kerr & Martin Mandorff; Service; Service; Service; Service

March 2003
Teaching Note

Bank of America (A) and (B) TN

By: Stefan H. Thomke

Teaching Note for (9-603-022) and (9-603-023). View Details

Keywords: Service Operations; Banking Industry

April 1996 (Revised April 2004)
Case

Virtual Vineyards

By: Jeffrey F. Rayport, Alvin J. Silk, Lisa Klein Pearo and Thomas A. Gerace

Virtual Vineyards markets wine from small California vineyards directly to consumers through its site on the World Wide Web. It also facilitates fulfillment of customer orders. The case focuses on the ways in which Virtual Vineyards provides value to end consumers... View Details

Keywords: Customer Focus and Relationships; Technological Innovation; Management; Service Operations; Internet and the Web