SaaS Business Models - Publications - Faculty & Research - Harvard Business School

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October 2024
Case

Parexel: Scaling Up and Industry Dynamics

By: Regina E. Herzlinger and Ben Creo

Through the lens of biopharmaceutical contract research organization (CRO) PAREXEL, this case traces the evolution of the firm as it reinvents itself in response to the transformation of the CRO sector from a small, secondary cluster of firms into a major player with... View Details

Keywords: Research; Innovation and Invention; Business Model; Transformation; Globalization; Information Technology; Competitive Advantage; Pharmaceutical Industry

July 2014 (Revised December 2016)
Case

EcoMotors International

By: John D. Macomber and Hermes Alvarez

Eco-Motors, funded in part by Khosla Ventures, has to decide how to go to market with a new technology for internal combustion engines for automotive and industrial use. The OPOC engine has opposed pistons and is a two-stroke engine, as compared to a more traditional... View Details

Keywords: Technological Innovation; Business Model; Customer Value and Value Chain; Engineering; Manufacturing Industry; Green Technology Industry; Auto Industry

Winter 2021
Article

How Would-Be Category Kings Become Commoners

By: Rory McDonald and Keith Krach

Category creation is the holy grail in business, but more often than not, the very companies that establish lucrative new markets don’t end up being the category kings. Why? Many executives undermine their own ventures’ standing by misinterpreting and misfiring on... View Details

Keywords: New Markets; Innovation and Invention; Innovation Strategy; Business Model

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01 Apr 2002
News

Back on Course

the fact that those models produced 70 percent of the firm's revenue. "They were practical, but ugly," noted Heese, who expressed distaste for the "fiberglass bathtubs" that are all too common these days. Chris- Craft plans to launch a... View Details

May 2017
Supplement

Betfair (D)

By: Ramon Casadesus-Masanell, John Heilbron and Neil Campbell

Betfair reconsiders its approach to international gambling markets amid regulatory uncertainty. View Details

Keywords: Betfair; Exchange; Betting; Leisure Industry; Laws and Statutes; Business Model; Entertainment and Recreation Industry; Europe

01 Oct 2000
News

Internet Tsunami

service. As for customers, in addition to making purchases, they use Rakuten for online auctions and chats about the site's vendors. According to Business Week (July 7, 2000), Rakuten, founded in 1997, has 3,100 vendors, attracts some 70... View Details

Keywords: Nonstore Retailers; Retail Trade

08 Apr 2009
Research & Ideas

Clayton Christensen on Disrupting Health Care

affordable, changing the way we consumers pay for the services doesn't fix anything. What we need is a system of new value networks that will disrupt the old business models in this industry. We need a new... View Details

Keywords: by Deborah Blagg; Health

January 2024
Case

Flashfood: The Magic of Commitment

By: Reza Satchu and Patrick Sanguineti

Josh Domingues had accomplished what countless young entrepreneurs long to achieve: founding a promising company that aspires to make the world a tangibly better place. Shocked to learn that international food waste cumulatively amounted to the world’s third largest... View Details

Keywords: Entrepreneur; Founder; Startup; Business Model; Business Startups; Food; Applications and Software; Mission and Purpose; Environmental Sustainability; Canada

April 2017
Case

China Hospitals Inc.: The Growth of Private Hospitals in China

By: Kevin Schulman, Xiao Yu and Ariel Hwang

This case examines the privatization of hospitals in China. China Hospitals, Inc. has become the largest for-profit hospital company in China, purchasing government owned hospitals in Tier 2 cities. The case profiles CEO Frank Hu. To build his company, he has to... View Details

Keywords: Privatization; For-Profit Firms; Growth and Development Strategy; Business Model; Health Industry; China

21 Nov 2024
News

Mother Nurture

Julia Cole, Tina Keshani, and Sophia Richter (Illustration by Gisela Goppel) When Tina Keshani (MBA 2020), Julia Cole (MBA 2020), and Sophia Richter (MBA 2020) met at Startup Boot Camp in their first year at HBS, they quickly discovered they shared a vision to create a... View Details

Keywords: Margie Kelley

March 2013 (Revised March 2014)
Case

C12 Energy

By: Joseph B. Lassiter III and James McQuade

C12 aimed to build not only a company, but an entire industry around carbon capture and sequestration (CCS). "You change the world by building a market, and you build a market by building a profitable company that other people copy," said Dawe, C12 Energy's CEO. "In... View Details

Keywords: Carbon Sequestration; Sustainability; Cleantech; Oil And Gas; Business Model; Energy; Entrepreneurship; Environmental Sustainability; Green Technology Industry; Energy Industry; North America

December 2011 (Revised February 2012)
Case

Doug Rauch: Solving the American Food Paradox

By: Jose B. Alvarez and Ryan Johnson

Keywords: Food; Policy; Social Issues; Business Model; Strategy; Food and Beverage Industry; Retail Industry; United States

March 2011 (Revised March 2013)
Supplement

mixi (B)

By: Mikolaj Jan Piskorski and Mayuka Yamazaki

Supplements case 709-413. View Details

Keywords: Business Model; Value Creation; Social and Collaborative Networks

January 2009 (Revised June 2009)
Case

KenCall - Can Nik Nesbitt's Venture Succeed in Kenya?

Nik Nesbitt is preparing a presentation of his Kenyan contact center startup to a group of angel investors visiting for the first time. The task has given him cause for some soul searching: has it been worth it to battle the impoverished infrastructure and... View Details

Keywords: Business Model; Entrepreneurship; Cross-Cultural and Cross-Border Issues; Kenya

January 2003 (Revised April 2003)
Case

KIPP National, 1999 (A): Designing a School Network

Covers the origin, evolution, and nature of the KIPP Academies, two high-performing public middle schools founded in 1995 by Michael Feinberg and David Levin in Houston and New York. In January 2000, Feinberg and Levin meet with Scott Hamilton, managing director of the... View Details

Keywords: Business Model; Middle School Education; Expansion; Education Industry; Houston

September–October 2020
Article

When It's Time to Pivot, What's Your Story?: How to Sell Stakeholders on a New Strategy

By: Rory McDonald and Robert Bremner

To succeed, a new company must rally investors, staff, customers, and the media around a good story. But often that narrative turns out to be wrong, and entrepreneurs realize they need to change direction. How that shift is communicated can have a huge impact on a... View Details

Keywords: Entrepreneurship; Business Model; Strategy; Change Management; Organizational Change and Adaptation; Communication Strategy; Business and Stakeholder Relations

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January 2014 (Revised April 2025)
Teaching Note

The PGA Tour

By: Ramon Casadesus-Masanell and Cole Magrath

Teaching Note for HBS Case Nos. 714-442, 714-443, 714-444, 714-445, 714-446, 714-447. View Details

Keywords: PGA Tour; Tim Finchem; Deane Beman; Golf; Professional Golf; Business Model; Value Creation; Adaptation; Sports; Business Strategy; Sports Industry; United States

February 2000 (Revised March 2004)
Case

Venture Law Group (A)

By: Thomas J. DeLong, Ashish Nanda and Scott D Landry

Craig Johnson, Venture Law Group's (VLG) chairman, founded VLG in 1993 with a goal of "zero voluntary turnover." In late 1998, Johnson faces the departure of three important partners, prompting himself to ask what VLG can do in the midst of an "economic hurricane" that... View Details

Keywords: Business Model; Customer Relationship Management; Partners and Partnerships; Retention; Legal Services Industry

01 Jun 2013
News

Faculty Books

decision-making capabilities. The book introduces a model that uses a firm's collective judgment so that the right decisions are made and the entire organization profits. Keeping Up with the Quants: Your Guide to Understanding & Using... View Details

Keywords: Publishing Industries (except Internet); Information

May 2019
Teaching Note

SeatGeek

By: Robert F. Higgins and Sarah Mehta

Teaching Note for HBS No. 819-013. View Details

Keywords: Event Ticketing; Sports Ticketing; Business Ventures; Acquisition; Business Model; Decision Making; Digital Platforms; Sports; Strategy; Mobile and Wireless Technology; Information Technology; Entertainment and Recreation Industry; Sports Industry; New York (city, NY)

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