Publications

May 2000
Supplement

GE Compilation: Jack Welch 1981-1999

By: Christopher A. Bartlett

Excerpts of videotaped presentations and interviews with Jack Welch in five different time periods from 1981 to 1999. Welch comments on progress on GE's strategic, organizational, and managerial transformation, and his own role in leading that change. View Details

Keywords: Transformation; Leading Change; Managerial Roles; Organizational Change and Adaptation; Strategy

11 Dec 2007
First Look

First Look: December 11, 2007

acknowledged that the difficulties faced in RE are multifarious, recent research has primarily focused on limited factors. This ongoing research project addresses this limitation by integrating the fields of social and organizational... View Details

Keywords: Martha Lagace

January 2005 (Revised November 2005)
Case

Irene Charnley at Johnnic Group (A) (Abridged)

By: Linda A. Hill and Maria Farkas

When she becomes chairperson of a large telecommunications board, Irene Charnley must transform the mostly white-led company to be more representative of South Africa's demographics. View Details

Keywords: Change Management; Organizational Change and Adaptation; Demographics; Communication Technology; Telecommunications Industry; South Africa

17 Dec 2020
Research & Ideas

The 10 Most Popular Stories of 2020

that eight of the 10 most-read HBS Working Knowledge stories of the year were COVID-focused. Readers sought insights from HBS faculty about everything from managing large-scale remote work to leading during a crisis. The year was also... View Details

Keywords: by Dina Gerdeman

April 1987 (Revised April 1987)
Case

Tiberg Co.

By: Michael Beer and Daniel J. Isenberg

Describes the efforts of a vice president of purchasing to coordinate and centralize purchasing procedures in a multinational company. He encounters a lack of active cooperation. A rewritten version of an earlier case by G. Lombard. View Details

Keywords: Cost Management; Multinational Firms and Management; Governance Controls; Managerial Roles; Organizational Change and Adaptation; Organizational Design; Power and Influence

November 2017 (Revised June 2019)
Case

JOE & THE JUICE Crosses the Atlantic (with video link)

By: Ethan Rouen and Suraj Srinivasan

As JOE & THE JUICE began its rapid U.S. expansion in 2017, its founder and CEO, Kaspar Basse, fretted about how he could keep his employees feeling like they were doing meaningful work. Founded in 2001, JOE & THE JUICE had always focused on making healthy juices,... View Details

Keywords: Organizational Culture; Employees; Retention; Expansion; Growth Management

Student-Profile

Do Yoon Kim

research interests have been changing, but broadly relate to industrial organization and organizational economics. One interest that has persisted with me throughout my education is the idea of measuring shared beliefs and their effect on... View Details

20 Mar 2020
Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

from that experience in recent weeks as she helps government officials explore ways to shore up the 30 million small businesses that provide almost half of the country’s jobs. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond... View Details

Keywords: by Danielle Kost; Service; Food & Beverage

16 Jul 2021
Op-Ed

For Entrepreneurs, the Benefits of Slowing Down

acquisitions, partnerships, new product launches, or international expansion in ways you might not have had the time and space to think through. 3. Pay down your organizational debt Every fast-growing startup incurs debt along the way.... View Details

Keywords: by Jeffrey Bussgang

Student-Profile

Anastassia Fedyk

Princeton, I took a slightly different approach, and spent a few years doing research and portfolio management at Goldman Sachs. I worked on statistical arbitrage strategies, news sentiment in credit markets, and regime-switching models,... View Details

08 Aug 2006
First Look

First Look: August 8, 2006

Barron Abstract This study considers organizational artifacts as triggers of procedural justice expectations, showing the effects of one artifact—an organizational wait queue—on perceived procedural justice.... View Details

Keywords: Sean Silverthorne

April 2000
Supplement

GE's Two-Decade Transformation: Interview with Jack Welch, November 1999 (Video)

By: Christopher A. Bartlett

An interview with Jack Welch on his views of the current status of GE's two-decade transformation and his changing role in leading it. Among topics discussed include his views of GE as a learning organization, the process of change that allowed GE's transformation to... View Details

Keywords: Leading Change; Transformation; Organizational Change and Adaptation; Problems and Challenges; Change Management; Management Succession; Managerial Roles

July 2010 (Revised September 2012)
Case

Public Architecture

By: Lakshmi Ramarajan, Christopher Marquis and Bobbi Thomason

Public Architecture is a non-profit architecture company dedicated to creating social and professional change through design for the public good. Public has focused on three strategies to create change: 1) promoting the design community's commitment to pro bono work,... View Details

Keywords: Design; Innovation and Management; Growth and Development Strategy; Corporate Social Responsibility and Impact; Organizational Culture; Organizational Structure; Nonprofit Organizations; Business Strategy; Integration

January 1998 (Revised January 2001)
Case

Sealed Air Corporation: Globalization and Corporate Culture (A)

By: Lynn S. Paine and Karen Wruck

Sealed Air Corp.'s CEO and COO are considering what approach they should take to building a seamless corporate culture worldwide. Anticipating continuing growth and expansion, especially outside the United States, they are concerned with preserving and promoting the... View Details

Keywords: Organizational Culture; Business or Company Management; Growth and Development Strategy; Expansion; Cross-Cultural and Cross-Border Issues; Policy; Leadership; United States; Europe; Asia

Web

Activities, Government & Clubs | MBA

over 200 leadership positions in the Student Association, there are many ways for students to refine their leadership and organizational management experience, explore interests, and make friendships that... View Details

01 Jun 2015
News

Leadership on a Global Stage

Career Development Programs. Jefferson now lives back in Singapore, where he is busy building his leadership-development company, the Jefferson Group. “The focus will be on organizational transformation, enhancing performance, and... View Details

Keywords: Robert S. Benchley

October 2010 (Revised August 2016)
Case

On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010

By: Clayton S. Rose, Sandra J. Sucher, Rachel Gordon and Matthew Preble

In October of 2010, Johnson & Johnson (J&J) was unable to extricate itself from a year long recall crisis that had subjected the firm to criticism from Congress and regulators, resulted in the resignation of one of the firm's most senior officers, and cost hundreds of... View Details

Keywords: Decision Choices and Conditions; Values and Beliefs; Leadership; Crisis Management; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Organizational Culture; Quality; Pharmaceutical Industry

May 2003 (Revised October 2003)
Case

BEA Systems, Inc.: Constant Reinvention to Cope with Market Waves

Developed in 1995 as a specialist software vendor, BEA Systems, Inc. had already transformed itself twice from a transaction processing product company to a server application provider. By July 2002, it had become the fastest company in history to reach $1 billion in... View Details

Keywords: Organizational Change and Adaptation; Digital Platforms; Business Growth and Maturation; Management Practices and Processes; Applications and Software; Entrepreneurship; Organizational Culture; Web Services Industry; Information Technology Industry