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  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

organizational practices. Production and innovation are different activities. While the former seeks to replicate an existing product at low cost, the latter seeks to discover something entirely new View Details
Keywords: by Sean Silverthorne
  • 01 Sep 2017
  • News

Inbox: From Das’s Desk

long-term success. But the world is changing rapidly—and this old one-and-done contract no longer applies. The skills and knowledge we need to manage and lead today’s... View Details
Keywords: Das Narayandas; HBX; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • October 2000 (Revised July 2001)
  • Case

Avon Products (A)

By: Lynn S. Paine and Greg Rogers
The general manager of Avon Mexico, Fernando Lezama, must decide whether to promote a woman to the position of vice president of sales. If appointed, the candidate would be the first female in all of Latin America to hold an executive position and one of the first... View Details
Keywords: Business or Company Management; Leading Change; Salesforce Management; Organizational Culture; Job Design and Levels; Gender; Management Teams; Cross-Cultural and Cross-Border Issues; Mexico
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  • 09 Feb 2017
  • News

Turning Disorder into Opportunity

within the organization,” says Fieldhouse. “We built a manager’s training course; individual development plans that focused on adaptive and executive function skills; workplace performance scales; View Details
Keywords: Jennifer Myers
  • 15 Jun 2010
  • First Look

First Look: June 15

wants to adjust the company's business, headcount, and cost levels to adapt to changing economic conditions after one of the worst economic downturns in decades. His all-male... View Details
Keywords: Martha Lagace
  • March 2017
  • Case

Cantel Medical

By: John R. Wells and Gabriel Ellsworth
Cantel Medical Corporation provided infection prevention and control products and services for patients, caregivers, and other healthcare providers. In 2016, Cantel generated sales of $665 million and net profits of $60 million, double the levels of five years earlier.... View Details
Keywords: Cantel; Charles Diker; Furniture Industry; Matrix Organization; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Units; Business Growth and Maturation; Business Organization; For-Profit Firms; Chemicals; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Health; Health Care and Treatment; Business History; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Organizational Structure; Problems and Challenges; Research and Development; Opportunities; Strategy; Adaptation; Business Strategy; Competitive Strategy; Corporate Strategy; Diversification; Expansion; Information Technology; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; United States; New Jersey
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  • September 2015
  • Technical Note

The On-Demand Economy

By: Cynthia A. Montgomery, James Weber and Elizabeth Anne Watkins
This note describes the emerging on-demand economy, also referred to as the sharing economy. The note highlights several companies including Uber and Airbnb that exemplify this new mode of competition, a model that threatens to disrupt traditional firms. Uber provides... View Details
Keywords: Regulation; Reform; Disruption; Disruptive Innovation; Strategy; Technological Innovation; Labor; Employment; Working Conditions; Human Capital; Rights; Organizational Design; Social and Collaborative Networks; Service Industry
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  • 26 Jun 2012
  • First Look

First Look: June 26

reflected on the firm's past phase of growth before meeting with the company's Chairman and founder to discuss how to further scale what they called the Mother Standard of Care and, in the process, change... View Details
Keywords: Sean Silverthorne
  • 17 Oct 2006
  • First Look

First Look: October 17, 2006

  Working PapersInstitutional Pressures and Environmental Strategies Authors: Magali A. Delmas and Michael W. Toffel Abstract This paper suggests how institutional theory can explain enduring differences in... View Details
Keywords: Sean Silverthorne
  • July 2011
  • Teaching Note

The National Geographic Society (TN)

By: David A. Garvin
Teaching Note for 311-002. View Details
Keywords: Decision Choices and Conditions; Organizational Structure; Sales; Leading Change; Society; Internet and the Web; Adaptation; Change Management; Media; Washington (state, US)
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  • March 1999
  • Case

Australia's Telstra Corporation (A): Going Public

By: W. Earl Sasser, Carin-Isabel Knoop and Cate Reavis
Frank Blount is named CEO of Telstra, Australia's state-owned telecommunications giant. In preparation for its 1997 IPO, he must reorganize the company from an inefficient public entity into a lean, customer-driven organization. View Details
Keywords: Change Management; Initial Public Offering; Organizational Change and Adaptation; Customer Focus and Relationships; State Ownership; Performance Effectiveness; Privatization; Telecommunications Industry; Australia
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  • 30 Mar 2010
  • First Look

First Look: March 30

Read the preview: http://hbr.org/2010/04/fixing-health-care-on-the-front-lines/ar/1 Happiness Adaptation to Income beyond "Basic Needs" Authors:Rafael Di Tella and Robert MacCulloch... View Details
Keywords: Sean Silverthorne
  • 02 Jun 2009
  • First Look

First Look: June 2, 2009

selection processes help organizations adapt in the face of technological and market changes. We show how this process, along with the concepts of organizational ambidexterity... View Details
Keywords: Martha Lagace
  • 07 Nov 2016
  • Research & Ideas

Corporate Tax Strategies Mirror Personal Returns of Top Execs

companies and their shareholders. It’s no secret that companies with similar financials often pay very dissimilar amounts of tax in a given year. The same is true of individuals. One need look no further than Republican presidential... View Details
Keywords: by Roberta Holland
  • 07 Jul 2009
  • First Look

First Look: July 7

an effective set of choices. Balancing search and stability, the authors argue, is a central challenge of organizing. They explore this challenge with an agent-based simulation that shows (1) how a change in... View Details
Keywords: Martha Lagace
  • September 1996 (Revised November 1996)
  • Case

World Bank (A): Under Siege

By: George C. Lodge and Carin-Isabel Knoop
Describes the issues that James Wolfensohn faces when he takes over the World Bank as president in June 1995. Presents several lines of criticism of the bank's strategy, structure, and relevance. View Details
Keywords: Financial Institutions; International Finance; Organizational Structure; Leading Change; Situation or Environment; Decision Choices and Conditions; Strategy; Management Teams; Value; Banking Industry
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  • 28 Oct 2020
  • Blog Post

Keep Your Weary Workers Engaged

and connected and OPTIMISTIC in appropriate measure while so many have so many competing personal and business and health View Details
Keywords: All Industries
  • 08 Dec 2020
  • Blog Post

Keep Your Weary Workers Engaged

and connected and OPTIMISTIC in appropriate measure while so many have so many competing personal and business and health View Details
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

also apparent using only portfolio investment responses to within-country corporate tax rate changes in a panel from 1994 to 2005. Investors appear to alter their portfolio choices to circumvent home and... View Details
Keywords: Martha Lagace
  • 03 Feb 2015
  • First Look

First Look: February 3

embedded. Although these tools involve disparate bodies of knowledge, they must be used in tandem to achieve maximum effect. Architectural capabilities provide managers with the ability to see a complex technical system in an abstract way View Details
Keywords: Sean Silverthorne